Post by
paigoomein »
https://forums.nicoclub.com/paigoomein-u61123.html
Fri May 25, 2007 5:23 pm
Thx for the PM. Let me just rant a bit on the service, or rather, lack of.
I called in towards the end of April to schedule an oil change with Tustin Infiniti. On the phone they quoted me $39.99 for an oil change for the 07 M35. When I took my car in for the service on 5/12, they said they would charge me $50, and that that's what the price has always been. My appointment was at 8:00 AM and I didn't feel like cancelling and going somewhere else for $10, so I just got the service done there, but needless to say, I was a bit ticked off.
The same afternoon on 5/12, I was going to head out, and that's when the car wouldn't start. Not enough juice to start the car up. I had to deal with the Infiniti Roadside assistance which took about 2 hours to get a jumpstart. Strangely enough, Tustin Infiniti had provided a "vehicle diagnostic" which indicates that everything was fine with the car. And heck, for a new car that I've had for 2 months, I didn't have reason to believe otherwise.
One week later, 5/20, I find myself in the same situation. Not enough juice to start up the car. I had to head out for travel, and since it was Sunday, the service center is closed at Tustin Infiniti (and most dealerships I believe), and I figured I had to get the battery myself and replace it seeing that it died again within a week, and I couldn't go without a car for that week.
If there is some contact info other than a phone number to call that I can pursue, I'd appreciate any information you can provide.