well they finally got back to me, nice customer service. Here is the email conversation, so far cp racing still sucks
Quote »Drama? Oh wait, I forgot I was at fault when your company intently refused to answer my emails or voicemails for an entire month after I paid. If you want to stop shipment that's fine, go right ahead because I already got my money back from my bank. I just so happen to be without a rear strut bar that I am willing to give your company another chance. I can tell you right now that you're losing business by your foul business ethics but not that you would care or anything. Yeah, keep it up.
Here is one of the complaints I left at my favorite Nissan board (http://www.nissaninfiniticlub....67405), I also done that to zilva.net and a few other Nissan message boards and if I can prevent any sale, then my effort is a fruitful one. Whether I praise or condemn your company in the end is depending on how you conduct "customer service" with me.
Anyways, like I mentioned in the voice mail I left oh about 3 or 4 weeks ago, your strut bars looks tempting and I really want to believe that your company is a good one. Try not to ruin it a 2nd time around please?
Regards,Allen626 216 6445
-----Original Message-----From: CP Racing [mailto:
[email protected]] Sent: Thursday, June 24, 2004 2:43 PMTo:
[email protected]Subject: Re: cp racing
No need for drama, we can stop shipments in mid transport..make no mistake.Due to wait we will make allowances as we understand you are being careful.Re the web site, it only displays the entered weight on the weigh bill, someone obviously entered the wrong weight as it weighs more than 4 pounds...youwill be please no doubt. Will watch for the recharge.
CP RACING & DESIGNS1440 Tottenham rdTottenham, OntarioL0G 1W0905-936-5151http://
www.cpracing.ca
----- Original Message ----- From: <
[email protected]>To: "CP Racing" <
[email protected]>Sent: Thursday, June 24, 2004 4:54 PMSubject: Re: cp racing
> I think not,>> it took you over 1 month, after numberous email/voice> mail to get any reponse from you. I will not> reauthorize the charge until I get the item. If you> really think you can turn the shipment back, go ahead,> it's more like unlikely because UPS will not do so> 'til a delivery attempt has been made. I also noticed> that it's only 5lb on the UPS website, that's funny> because most strut bars weighs twice as much and I'd> expect a 4 point/steel to be heavier.>> I will wait until I get the item, if it's what I> ordered I'll call my bank and have them recharge my card.>UPS number 1zwa27166897304225, call bank today please and notify us, to avoid having shipment turned back. Thank you
CP RACING & DESIGNS1440 Tottenham rdTottenham, OntarioL0G 1W0905-936-5151http://
www.cpracing.ca
----- Original Message -----From: <
[email protected]>To: "CP Racing" <
[email protected]>Sent: Wednesday, June 23, 2004 6:10 PMSubject: Re: cp racing
> what's the tracking number? once I Get it I'll contact> you and my bank to reauthorize the charge on my card>
Item in route via UPS, please excuse the delay. Be sure to notify when it arrives. Take care Christopher Campitelli, C.O.OCP RACING & DESIGNS1440 Tottenham rdTottenham, OntarioL0G 1W0905-936-5151http://
www.cpracing.ca[/quote]