Chassis Control System Error 2014 Rogue S AWD

[NOS1234]

I have a 2014 Rogue (2nd gen, not Select) - 2 yrs old w/ 25K mi. Has been trouble free until last week when check engine and traction control lights came on and display said "Chassis Control System Error - See Owner's Manual". Happened totally out of the blue. I live in north TX so weather is hot but not much rain and no snow.

Car could still drive but seemed slow and engine and trans seemed uncoordinated ("limp mode"?). So my wife drops it off at the dealer while I am at work.

Service adviser calls me and says they won't do anything until I pay for an alignment. He tells me that Nissan recommends alignment every year for this car. I think this is BS - firstly, no car needs to be aligned every 12k miles. Secondly, it is not in the maintenance schedule in the manual as far as I can tell. But I'm busy at work so I say go ahead.

Guy calls me back and says that the alignment is bad and they need to replace one of the sway bars and then do another alignment. For $800. And he tells me that car was damaged from having it shipped. My wife told him it had been shipped when she dropped it off. But this was a year ago so that makes no sense. I ask him if he thinks this is really the cause of the problem. He says he doesn't know but it is "the next step".

This all sounds like BS to me so I ask to speak with the tech before they do anything. Service manager calls me the next day and tells me that the caster (alignment parameter) is off by .08 degrees. Normal is 3-4.5 (or something like that) and mine is 4.508. He agrees that this is probably not the problem. I ask him to check computer for codes and maybe call Nissan.

He calls me back later and says they don't know what the problem is and they're going to reset the computer and wipe the error codes and give the car back to me. Great plan. Anyway, error popped up again as soon as they test drove the car so it's still at dealer. At least they gave me a loaner...

My online research has come up with the following possible causes.
- Loose/dirty battery connection (I checked this and they are clean and tight)
- Bad battery (probably not in a two year old car)
- Ground lead fault
- ABS sensor failure - dealer can't tell me if they checked these

Finally the questions:
1. Has anyone else had this problem and how was it solved? (I have searched this and other forums and have not found much for this model except for problems caused by snow and cold weather)

2. This .08 degrees alignment thing is not significant, right? Also, can caster be adjusted without replacing the sway bar or is it impossible to know without seeing the car?

3. Does anyone believe or have evidence that Nissan recommends yearly alignments or is this just a total BS way for the dealer to charge for unnecessary services as I suspect?

Thanks in advance for any info!

[darylzero]

Yes they have. Just do a search next time. search.php?keywords=chassis+error&fid%5B0%5D=215

[drummerguy]

So you have a chassi control error and the first thing they want to do is a wheel alignment. I do not see anything on Nissans (Canada) website that says yearly alignment required. I am puzzled why they would check for this when you brought the vehicle in for another matter.

[ArmedAviator]

If not a bad battery, I'd suspect bad ABS/wheel speed sensor. I've had those sensors fail in other makes and models and causes similar issues. On one car, I just disconnected the offending sensor completely and ran for 3 years with those 2 systems inop.

[NOS1234]

Thank you all for the replies.

darylzero - I did search the forum and review those threads before posting. While several of them mention the chassis control system error, none describe a solution except for in the cases of excessive snow in the engine compartment when the problem was solved by replacing the grill. Since I live in Texas and it is July, I don't think this applies in my case.

drummerguy - yeah. I didn't see anything about recommended schedule for alignment on the Nissan website either. I guess I could see alignment that is way off causing problems with the traction control etc. but I get the feeling that they push it on anyone who brings a car in to the dealer. It's only a minor annoyance but it did make me question about whether the services that they recommend are in my best interest or theirs.

ArmedAviator - this is very helpful. I didn't know that there was a wheel speed sensor. I will insist that they check the ABS and wheel speed sensors before doing anything that isn't covered under the warranty.

[Rogue Jarhead]

The first thing they should have done is run a complete scan of all the systems. Their code reader can pick up which wheel speed sensor is the problem if one or more is indeed bad. Each wheel has a wheel speed sensor and these are part of the abs and traction control systems. When one goes bad you get a Christmas tree effect on your dashboard.

I had a bad one and I borrowed a friends Mac Tools reader, that device told me exactly which sensor was bad, no guessing. The cheapest I could find was about $80 each for the fronts.

Their Nissan code reader should be able to read the entire on board computer, which would also indicate if you had any other kind of problem.

The only reason I can think of for doing an alignment is if your steering wheel is not straight. New vehicles have a steering wheel sensor also part of the abs and traction control system. If your steering wheel is off a few degrees left or right of center then an alignment could bring that back into spec which would allow the lights on the dash to go out and stay out. Providing there aren't more problems. Is your steering wheel close to straight up and down when you travel straight down the highway?

[NOS1234]

Rogue Jarhead - I too would think they could just pull a code. I was talking to the service adviser, not the mechanic, so there could have been something lost in translation. I don't have an obd reader but if they can't figure it out this visit I will try taking it to an auto parts store that will hook one up for you. Although I'm sure Nissan dealers have more advanced diagnostic capabilities.

Re: alignment- car has 25k miles with no accidents or off road use. It drives straight, the wheel is straight, and no uneven tire wear. So no symptoms.

I think maybe I just got unlucky with the dealer I chose. I'm new to the area so I have no prior experience with them.

Anyway, I will post an update when the problem gets fixed.

Thanks again.

[Rogue Jarhead]

If the vehicle drives straight with no uneven tire wear, and the steering wheel is straight then the $800 alignment and sway bar replacement is money in their pocket. My feeling is one of the wheel speed sensors is bad. Either the wiring leading to it or the sensor itself. Have you hit any big potholes, curbs or anything else? Sometimes those sensors just get dirty and won't read right.

[NOS1234]

No. No potholes or curbs or anything like that. Although my wife drives the car too...

[NOS1234]

Posting an update to help anyone else who may experience this problem. After about a month at the dealer they ended up replacing the intake manifold and part or all of the engine wiring harness. Not sure what this has to do with the chassis control system but it fix the problem. People at the dealer were not able to explain to me what the actual problem was but I'm guessing it was some kind of fault in the wiring harness.

On a related note, I called 1 800 Nissan1 to see if they could confirm or refute the dealer's claim that a yearly alignment is recommended maintenance. They said that there was no manufacturer recommendation of the sort and told me to take the car to a different dealer. When I picked up the car I told them I was not happy about paying for the alignment, which I felt was unnecessary, and they waived the charge for that.

[coachsmooth]

Just to let you know I'm having the same exact trouble you describe in your first post with my 2014 Nissan Rogue SV AWD. I brought the car back 3 times to dealer so far and they were not able to solve the problem. Last time, they kept the car for over a week and they ended up changing the ABS break module (or computer... I don't know for sure). The chassis control system error message just showed up once again this morning as I was waiting in line at a nearby Tim Horton's (yeah, I live in Canada ). After that, I had trouble going to the office as the engine RPM was frequently going nuts at a 50 km/h speed average in town. Slow starts, just as if the power is not heanding to the wheels. I'm going back to the Nissan dealer next monday. I'll show them your solution and other informations I found on the net. Hope it will help. I also called Nissan Canada and a senior technical engeneer is suppose to call the dealer to assist them. I'll keep you guys updated. Thank you for your help NOS1234 !

[prabhushrikant]

Posting an update to help anyone else who may experience this problem. After about a month at the dealer they ended up replacing the intake manifold and part or all of the engine wiring harness. Not sure what this has to do with the chassis control system but it fix the problem. People at the dealer were not able to explain to me what the actual problem was but I'm guessing it was some kind of fault in the wiring harness.

On a related note, I called 1 800 Nissan1 to see if they could confirm or refute the dealer's claim that a yearly alignment is recommended maintenance. They said that there was no manufacturer recommendation of the sort and told me to take the car to a different dealer. When I picked up the car I told them I was not happy about paying for the alignment, which I felt was unnecessary, and they waived the charge for that.

My dealership is also saying exactly same thing - changing "intake sensor" and changing air filter , but asking for $1055 (parts, labor, taxes including). How much did you pay for yours? It's covered in general warranty of 3 years or 36000 miles but mine is expired...so will have to pay out of pocket. But still feel $1055 for sensor is hoax...

[amc49]

Any engine issues like intake manifold or engine harness should be popping other codes. Likely just a wheel sensor. Caster angle is typically welded in at the factory and many cannot be changed. The sway bar in most designs does not affect alignment at all as they are inactive with the suspension at rest. Yearly alignment? LOL, I do my own with no alignment machine used at all and have to do it maybe once every 5 years or longer and the cars I drive drive perfectly.

Most of this crap is dealer lies to get more shop throughput and typical of the North Texas area, which has most dealers doing that. Why I haven't let a dealer touch my cars in 40+ years. They look for the cheapest part that fixes the issue then they invent the most expensive charges they can to cover it in what is often whacky logic designed to BS the owner and owner doesn't start much trouble as the problem is usually fixed. I relented once to let a dealer look at a new car that popped a window fuse and $5300 later they gave it back and still not fixed, I changed the fuse myself to fix the issue and let the screaming begin. They loaded the $5300 up against the OEM to claim all the warranty charges they could invent out of thin air, yet when I inspected the car closely they had not touched any one of about 20 things there they said they did.

[Rogue Jarhead]

Posting an update to help anyone else who may experience this problem. After about a month at the dealer they ended up replacing the intake manifold and part or all of the engine wiring harness. Not sure what this has to do with the chassis control system but it fix the problem. People at the dealer were not able to explain to me what the actual problem was but I'm guessing it was some kind of fault in the wiring harness.

On a related note, I called 1 800 Nissan1 to see if they could confirm or refute the dealer's claim that a yearly alignment is recommended maintenance. They said that there was no manufacturer recommendation of the sort and told me to take the car to a different dealer. When I picked up the car I told them I was not happy about paying for the alignment, which I felt was unnecessary, and they waived the charge for that.

My dealership is also saying exactly same thing - changing "intake sensor" and changing air filter , but asking for $1055 (parts, labor, taxes including). How much did you pay for yours? It's covered in general warranty of 3 years or 36000 miles but mine is expired...so will have to pay out of pocket. But still feel $1055 for sensor is hoax...

What is an intake sensor? Is that a MAF? If so changing a MAF and an air filter for $1055 should include jail time for highway robbery. I can change both my MAF and air filter in less than 15 minutes. The filter is about $20 and the MAF is probably about $100.

Neither one of these things has absolutely anything to do with the abs system. If you’re having the same problem the op had.

https://www.rockauto.com/en/catalog/nis ... ensor,5128

The hitachi looks like what came on the vehicle.

The op said an intake manifold and a harness replacement fixed his problem. An intake has again, nothing to do with the abs the harness though could have corrected the problem, but I’m still not convinced they needed to replace that. Though perhaps they changed the wheel speed sensors as part of a harness replacement. Especially since the op was under warranty and Nissan was paying for the job.

[Jonesbrookfield5422]

I just brought my car to get serviced on Thursday (oil & filter) car was working fine, less than 16,000 miles. This morning I get up to use car, it says Chassis Control system error. Is this a hoax for you to take car back to dealership? Could they have done something that causes problem???

[Rogue One]

I just brought my car to get serviced on Thursday (oil & filter) car was working fine, less than 16,000 miles. This morning I get up to use car, it says Chassis Control system error. Is this a hoax for you to take car back to dealership? Could they have done something that causes problem???

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