Hello, recently a 2012 Infiniti m37x was handed down to me from my mother, as she received a work car.
What I did was enter the 'secret' diagnostic menu on the control unit, and "Initialize setting" which told me that it would reset the unit, erasing phone book, Bluetooth settings and stuff like that.
That did work but the first problem I had was the reverse camera wouldn't activate. I easily fixed this by entering the diagnostic menu and selecting the correct camera setup for this vehicle.
However soon I found out that I could not change any of the climate settings. None of the buttons for climate did anything and the settings for the climate on the control unit were greyed out; shown in this picture.
I went back into the diagnostic menu to see if there are any settings for it but I could not find any, however, I saw in the error history that there was an unfinished configuration error from my first initialization.
I tried asking in other places but no luck, I'm not sure if the dealership will help but it may cost some $$ anyways.
Any advice? First time digging into this stuff.