Called (3) dealers about issues with M56's..

[elwesso]

.. And every one of those dealers said the cars have been rock solid. No drivetrain issues to speak of, and electronics all seem to be solid. Every dealer I talked to said without hesitation that these cars are great!

I think I know what my next choice in a used car is going to be... Hopefully this year there is an influx of off-lease M56's that are CPO for stellar prices...

[Rogue One]

Bless your heart, you found 3 dealerships willing to tell you what you wanted to hear. Allow me to play Devil's advocate, and proved these snippets.

One look at the stylish 2011 Infiniti M56 was enough to whet our appetites... The reality was something else. Over the course of almost 16 months and 41,693 miles, the suite of advanced electronics (adaptive cruise, lane-departure warning and prevention, blind-spot warning and intervention, collision warning, brake assist, adaptive headlights, “eco” mode) bundled into the $3000 Technology package had more hiccups than a champagne aficionado on New Year’s Eve... Dashboard warning lights, with cryptic labels—“4WAS” and “IBA”—were frequent and defied interpretation without referring to the owner’s manual. On a couple of occasions, the dashboard lit up like a pinball machine, a digital rebellion that ultimately led to the replacement of the car’s ECU, which took almost a month. This measure diminished—but did not entirely eliminate—the dashboard light show... The M56S had been in our care for only a few months when logbook reports began to include mention of low-grade mechanical sounds—one driver characterized it as “mooing.” Despite a number of complaints, our dealer’s service department was unable to find a problem, nor were the techies able to diminish the noises, which persisted throughout the rest of the test.

[elwesso]

That was from Car and Driver, right? I wonder if a lot of those things had to do with them driving a (possibly) early production model? Still, that's only one case, and no one ever mentions anything when things go right...

However, if you want to consider the issues listed from that snippet above, then all you'd have to do is avoid the sport and/or technology package. IMO the tech package is stupid (just extra gizmos to fail), and really you could probably live without the sport package...

[Rogue One]

You're right on several points. It was Car and Driver, and it was a 2011 model. However the review wasn't all negative, as farther down in the article, they did list positive things. This may be a bad analogy, but if you called 3 hotels and asked them if they've ever had a problem with bedbugs, what do you think they're going to say? When dealing with sales people, the first rule to remember is, they lie. The trick is knowing as much as possible about the item you intend to purchase, AND knowing what questions to ask.

[EniGmA1987]

and really you could probably live without the sport package...

lies

[SmoovC]

That was from Car and Driver, right? I wonder if a lot of those things had to do with them driving a (possibly) early production model? Still, that's only one case, and no one ever mentions anything when things go right...

However, if you want to consider the issues listed from that snippet above, then all you'd have to do is avoid the sport and/or technology package. IMO the tech package is stupid (just extra gizmos to fail), and really you could probably live without the sport package...

Sure, and you could probably live with an M37 too....

[TDot]

what do you think they're going to say?

+1
I've even asked dealers about problems I knew existed and watched them lie to my face or prove they have no awareness of their product.

[antzrus]

How to tell if your dealer is lying to you...

[Rogue One]

.. And every one of those dealers said the cars have been rock solid. No drivetrain issues to speak of, and electronics all seem to be solid. Every dealer I talked to said without hesitation that these cars are great!

I think I know what my next choice in a used car is going to be... Hopefully this year there is an influx of off-lease M56's that are CPO for stellar prices...

Recall 01 - ID # 11V592000 ENGINE AND ENGINE COOLING - Recall Date December 19, 2011 - Units Affected 14,718
Consequence IF THERE IS AN ENGINE OIL LEAK, THE ENGINE OIL PRESSURE WOULD DROP AND THE ENGINE COULD SEIZE, INCREASING THE RISK OF A CRASH.
Description NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 INFINITI FX, MODEL YEAR 2012 INFINITI M, MODEL YEAR 2011-2012 NISSAN FRONTIER, MODEL YEAR 2011-2012 NISSAN XTERRA, MODEL YEAR 2011-2012 NISSAN PATHFINDER, AND MODEL YEAR 2012 NISSAN NV VEHICLES. SOME OF THE BOLTS THAT CONNECT THE ENGINE OIL COOLER AND THE ENGINE OIL FILTER TO THE ENGINE IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED TO BELOW SPECIFICATION STRENGTH. AS A RESULT, THE BOLT MAY BREAK AT THE OIL FILTER ATTACHMENT POINT AND CAN CAUSE AN ENGINE OIL LEAK.
Component ENGINE AND ENGINE COOLING
Remedy NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE CONNECTOR BOLTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 30, 2012. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Recall 02 - ID # 12V069000 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY - Recall Date February 24, 2012 - Units Affected 79,275
Consequence FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE.
Description NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.
Component FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Remedy NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PRESSURE SENSORS, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 615-725-1000.

I'm not trying to talk you out of your intended purchase, in fact I think you've made an excellent choice. However I don't want you to be blindsided by things the sales people may "neglect" to mention. Knowing things like this will help you in negotiating the best deal possible, whether it be price wise or in ensuring all corrective work has been performed.

[elwesso]

I'm not trying to talk you out of your intended purchase, in fact I think you've made an excellent choice. However I don't want you to be blindsided by things the sales people may "neglect" to mention. Knowing things like this will help you in negotiating the best deal possible, whether it be price wise or in ensuring all corrective work has been performed.

Not that it necessarily matters, but I did talk to dealer service advisors, not sales people... On paper, a service person doesn't really have any reason to lie since they're not involved in the sales of new or used cars, but I know at the end of the day they probably will lie to push the product, or to get you into their service department...

I know no vehicle is perfect, and that's fine because I do all my own work regardless.

Overall those 2 recalls you mentioned seem pretty harmless and easy... The bolts on the oil cooler... who cares? It probably isn't too difficult to fix.

One thing I'd be concerned about with the sport package is the 4-wheel steering. I could live without that portion of it, so the only other differences with the sport package (correct me if I'm wrong) is the brakes, seats, steering wheel and other minor things like that...... Seems like that could be added relatively easy.

[seldomseen]

If you decide to purchase a used M56/37...be certain to purchase an extended warranty or buy one with very low miles. Infiniti's simply don't have quality you'd expect for the price and you will certainly experience some sort of expensive problem within the first 12-24 months of ownership.

[mazz]

If you decide to purchase a used M56/37...be certain to purchase an extended warranty or buy one with very low miles. Infiniti's simply don't have quality you'd expect for the price and you will certainly experience some sort of expensive problem within the first 12-24 months of ownership.

everyone is entitled to their own opinion but to express it as a fact is just wrong
consumer reports lists m37 as a best buy every year, i have owned 8 Infiniti since 1990, and I have never purchased an extended warranty or had an expensive repair I am close to a million miles and that generalization "you will certainly experience some sort of expensive problem " is just bull#$%^
it is silly to slam them on this forum and it is just plan dumb to draw conclusion without backing them with facts.

[elwesso]

everyone is entitled to their own opinion but to express it as a fact is just wrong
consumer reports lists m37 as a best buy every year, i have owned 8 Infiniti since 1990, and I have never purchased an extended warranty or had an expensive repair I am close to a million miles and that generalization "you will certainly experience some sort of expensive problem " is just bull#$%^
it is silly to slam them on this forum and it is just plan dumb to draw conclusion without backing them with facts.

That was sort of the indication that I was getting as well.. Even the 1st gen G35's which probably had lower quality than many infiniti's of today still turned out to be pretty solid cars!

[svard75]

If you decide to purchase a used M56/37...be certain to purchase an extended warranty or buy one with very low miles. Infiniti's simply don't have quality you'd expect for the price and you will certainly experience some sort of expensive problem within the first 12-24 months of ownership.

everyone is entitled to their own opinion but to express it as a fact is just wrong
consumer reports lists m37 as a best buy every year, i have owned 8 Infiniti since 1990, and I have never purchased an extended warranty or had an expensive repair I am close to a million miles and that generalization "you will certainly experience some sort of expensive problem " is just bull#$%^
it is silly to slam them on this forum and it is just plan dumb to draw conclusion without backing them with facts.

In general this is true (And it largely depends on how long you are planning on keeping the car), however the newer cars have lot's of technology and these are full of gadgets. This is what you want the extended warranty on not the larger items. Take a look at all the tech and produce a spreadsheet of current cost of replacing these parts.

[Rogue One]

If you decide to purchase a used M56/37...be certain to purchase an extended warranty or buy one with very low miles. Infiniti's simply don't have quality you'd expect for the price and you will certainly experience some sort of expensive problem within the first 12-24 months of ownership.

everyone is entitled to their own opinion but to express it as a fact is just wrong
consumer reports lists m37 as a best buy every year, i have owned 8 Infiniti since 1990, and I have never purchased an extended warranty or had an expensive repair I am close to a million miles and that generalization "you will certainly experience some sort of expensive problem " is just bull#$%^
it is silly to slam them on this forum and it is just plan dumb to draw conclusion without backing them with facts.

[SmoovC]

There seems to be a lot of misinformation, generalizations and half-truths being spread in this thread!

Looking at people's profiles, I can see that not one person who has posted (other than myself) actually OWNS a M37 or M56. To me, that would make the "information" regarding reliability, well...... unreliable. Further, the people with the most to say about Infiniti's (lack of) reliability don't even own an Infiniti!

From my personal experience, I can say that Infiniti has been the most reliable brand I have owned. I sold my 2006 M45 Premium with 72,000 miles, and it never needed anything but routine maintenance, and some upgrades I wanted.

I have put 8,000 miles on my currently owned M56S (it now was 21,000 miles), and it has had zero manufacturing issues whatsoever. Granted, the miles are still low, but I do not anticipate any issues with the car during ownership. This is more than I can say for previously owned brands; specifically cars with "American" name plates.

[Rogue One]

There seems to be a lot of misinformation, generalizations and half-truths being spread in this thread!

Looking at people's profiles, I can see that not one person who has posted (other than myself) actually OWNS a M37 or M56. To me, that would make the "information" regarding reliability, well...... unreliable. Further, the people with the most to say about Infiniti's (lack of) reliability don't even own an Infiniti!

From my personal experience, I can say that Infiniti has been the most reliable brand I have owned. I sold my 2006 M45 Premium with 72,000 miles, and it never needed anything but routine maintenance, and some upgrades I wanted.

I have put 8,000 miles on my currently owned M56S (it now was 21,000 miles), and it has had zero manufacturing issues whatsoever. Granted, the miles are still low, but I do not anticipate any issues with the car during ownership. This is more than I can say for previously owned brands; specifically cars with "American" name plates.

Excuse me? That's some broad assumptions on your part.
1. Not having the car in question listed in your profile as something you currently or previously own/owned, does not equate with never having owned one.
2. Please point me to the NICOclub rule that says only current/previous owners of a vehicle may comment on said vehicle. Like it or not, people are entitled to their opinion, and this includes those who don't share your point of view.
3. What "misinformation" are you referring to? While I can't speak for others, I posted two recalls issued by Infiniti. These are FACTS, verifiable by calling your local dealership, Infiniti Corp. offices, or a simple web search.

I think the OP is more than capable of deciding what constitutes useful information, and what's hyperbole.

[EniGmA1987]

In general this is true (And it largely depends on how long you are planning on keeping the car), however the newer cars have lot's of technology and these are full of gadgets. This is what you want the extended warranty on not the larger items. Take a look at all the tech and produce a spreadsheet of current cost of replacing these parts.

I think this is pretty true. I have seen a few posts on these forums of people with the newer M37 and M56's and the questions they ask are usually about either rattling noises or techy things breaking. I always go with extended warranties just because I like the peace of mind. On my current M35 hough I never even came close to the cost of the warranty in repairs so it ended up being a waste for me. If someone goes with the extended warranty route, be sure to look very closely at what is covered and what is not. Most of the extended warranty plans do NOT cover most of the electronic items, especially when it is a 3rd party warranty.

[SmoovC]

Excuse me? That's some broad assumptions on your part.
1. Not having the car in question listed in your profile as something you currently or previously own/owned, does not equate with never having owned one.
2. Please point me to the NICOclub rule that says only current/previous owners of a vehicle may comment on said vehicle. Like it or not, people are entitled to their opinion, and this includes those who don't share your point of view.
3. What "misinformation" are you referring to? While I can't speak for others, I posted two recalls issued by Infiniti. These are FACTS, verifiable by calling your local dealership, Infiniti Corp. offices, or a simple web search.

I think the OP is more than capable of deciding what constitutes useful information, and what's hyperbole.

Thank you; that is EXACTLY my point: there are some broad assumptions being made.

1. Correct to an extent. It doesn't equate to having owned or owning one, either.

2. Did I ever explicitly say that there is a NICOclub rule stating such? No, I did not. You are absolutely correct that "people are entitled to their opinion, and this includes those that don't share your point of view". I believe that applies to everyone on this forum; therefor I am entitled to my opinion just as much as anyone else, right?

3. Specifically: "If you decide to purchase a used M56/37...be certain to purchase an extended warranty or buy one with very low miles. Infiniti's simply don't have quality you'd expect for the price and you will certainly experience some sort of expensive problem within the first 12-24 months of ownership."

[Pimperish1]

2011 M56s, 75K+ miles, spirited driver, Two recalls, one for the back sunscreen and one for the cabin mic. One battery replaced under warranty. I do my oil changes at approx 5K with filter change. No major issues to report. Tech has issues and could play better with my phone as far as the bluetooth goes but I bought the car for the motor and performance so I live with it. A/C compressor has had an annoying howl since delivery and seems pointless to try and have them see it as an issue. I will agree that Infiniti has miles to go in terms of the level of customer service that a luxury car maker should have.