I like the fact that they'll pick up your car for service.
John
NEW YORK — Buy a $50,000-plus Apple iPad and Hyundai will throw in a luxury car.That's how the pitch could go in light of Hyundai's announcement Thursday that its new flagship luxury car, the Equus, will have an iPad in lieu of a printed owners manual.
Hyundai Motor America CEO John Krafcik referred to the iPad as an "interactive" owners manual. While the features of the new Equus will be loaded into it for quick reference, the iPad is fully functional for whatever else owners wish to do with it.
Krafcik says Hyundai hopes to sell about 3,000 of the full-size luxury cars next year. The South Korea-built Equus, due on sale this summer, is powered by a 378-horsepower V-8 engine and will be the third, and largest, of Hyundai's recent luxury models.
The iPad will also schedule service appointments, for which owners won't even have to drive to the dealer. To give the brand a more upscale feel, Krafcik is creating a system in which a service attendant will pick up the car from the owner and leave them a loaner. Hyundai also is offering home test drives for potential buyers.
The introduction of Equus "has driven us to create an innovative customer experience designed to save our customers time," said Krafcik in a statement. "We'll use what we learn from Equus to upgrade the customer experience for all Hyundai owners."
Including an iPad in the luxury car adds to the car's "gotta-have" factor, predicts William Matthies of research firm Coyote Insight, who follows developments in automotive electronics.
"Many will respond positively to the inclusion of an iPad, not because they needed or planned to buy one, but simply because it is topical and cool," Matthies says.
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