Two weeks ago my car was broken into. The rear passenger window was smashed in, all they got was a leather jacket. So I though I got off easy.
Subsequently, I have had three glass companies try and fix it. The first two I called on word of mouth. The third was suggested by my local infiniti dealer. It seems that the infniti part numbers do not match the distributors numbers or something. This last outfit, I even gave my VIN number.
The dealer has been less the helpful throughout this ordeal. I love my M45, but will I have to drive with plastic in the window forever? Any hints?
Broken Infiniti M45 rear passenger window
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szh
- Posts: 15932
- Joined: Tue Jul 23, 2002 12:54 pm
- Car: 2018 Tesla Model 3.
Unfortunately, no longer a Nissan or Infiniti, but continuing here at NICO! - Location: San Jose, CA
Re: broken m45 rear passenger window (quantoc)
Ouch!quantoc wrote:Two weeks ago my car was broken into. The rear passenger window was smashed in, all they got was a leather jacket. So I though I got off easy.
Hmmm ... does your dealer have a relationship with, or own, a body shop? The local dealer I work with (Frontier Infiniti in San Jose) also owns other dealerships (for example, Frontier Ford) and there is a central body shop place that does all their work. No problems with them at all. Also try to contact the Infiniti corporate folks for assistance ...quantoc wrote:Subsequently, I have had three glass companies try and fix it. The first two I called on word of mouth. The third was suggested by my local infiniti dealer. It seems that the infniti part numbers do not match the distributors numbers or something. This last outfit, I even gave my VIN number.
The dealer has been less the helpful throughout this ordeal. I love my M45, but will I have to drive with plastic in the window forever? Any hints?
You can also try to call Joe Tsensky at http://www.everythinginfiniti.com (he is an Infiniti dealer) and see if he can give you a part number that is correct. Even though you will not buy from him most likely, Joe helps us NICO folks out a lot and may be able to give you the info!
Z
Re: broken m45 rear passenger window (quantoc)
Thanks for the input. I have been out of town, and put it on hold. I hope I have it solved, the preffered glass people talked with the dealer, and supposedely have the right part number now. That will take another week of course.
My plan is to schedule a joint service at the dealer, and refuse to pick it up until there is a window.
We will see how that works, I will keep you posted, thanks again.
My plan is to schedule a joint service at the dealer, and refuse to pick it up until there is a window.
We will see how that works, I will keep you posted, thanks again.