body shop question

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ele
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Joined: Fri May 16, 2008 7:35 pm

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Hi,Picking up the new Versa (after signing all documents) i noticed two stone cracks on the side of the door. The meneger promised to fix it sending to the body shop. it was done, but there were 2 huge bubbles left in that area, so the car wes sent there again. Now there are about 1000 little white dots (i think the old paint was not cleaned well after removing). Another thing is the paint is so "gentle", if I tuch it with my nail, just slightly, i can see a scrutch. That is not normal, right?

I just do not know what to do, what to ask the dealership. I am affraid to send to to the same body shop, what else can do? ask for money and do it myself?



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brainguyus
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Car: '12 Nissan Murano SL
'08 Nissan Versa SL
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Obviously your current dealer doesn't have a good bodyshop. I would call Nissan Corporate and discuss it with them. They can authorize the repair at another dealership.

I've had this experience before with a bad GM dealers bodyshop that hired what I believed were legally blind painters. After giving them five or six chances I called the district manager and had it done at another dealer. By that time the paint on the quarterpanel was so think they had to strip the entire quarter.

As far as the scratching goes the paint probably needs to cure. Nissan does seem to be using soft paint nowadays but you shouldn't be able to scratch it with your finger.

ele
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Joined: Fri May 16, 2008 7:35 pm

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blind painters - i was thinking the same thing, or the painters think that all other people are blind, especially me

six trials...that is a lot! i can imagine going there so many times to defend obvious things

I went to the dealership, the manager was angry himself about job so poorly done. He agreed to sent the car to the different body shop. ...will see how it will go...

Should paint be cured at the body shop or it is something i need/can do? Do you know how they do it at the body shop and how long it takes?

There is one more thing that concerns me - the manager said he need the car for just few hours. Is it really enough to do a decent job?

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brainguyus
Posts: 212
Joined: Fri May 02, 2008 11:00 am
Car: '12 Nissan Murano SL
'08 Nissan Versa SL
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ele wrote:I went to the dealership, the manager was angry himself about job so poorly done. He agreed to sent the car to the different body shop. ...will see how it will go...

Should paint be cured at the body shop or it is something i need/can do? Do you know how they do it at the body shop and how long it takes?

There is one more thing that concerns me - the manager said he need the car for just few hours. Is it really enough to do a decent job?
That's great! Hopefully the next bodyshop will do it right.

Paint usually takes just a couple of hours to dry and up to six weeks to cure. Any time I've had any paint work done I've been told not to wax the area for six weeks. Just resist the urge to 'pick at it'.

If it's a small area that needs to be redone a few hours should be enough to do the job.

ele
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Joined: Fri May 16, 2008 7:35 pm

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Thank you, I hope for the same thing

I am surprised, nobody told me that I should not touch that area for 6 weeks. why waxing is not good? is it the one i can do with high pressure on coin car washing station...? can i use a rug to wipe the car after washing or it is better to let it dry by itself?

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brainguyus
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Car: '12 Nissan Murano SL
'08 Nissan Versa SL
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ele wrote:I am surprised, nobody told me that I should not touch that area for 6 weeks.
I'm not, since up until now only morons have been trying to paint your car.

Joking aside, alot of it depends on the size of the painted area. If they do a nice job make sure you ask them for instructions.

When I had significant paint repairs done I was always told to only use cold water and a soft cloth on the new paint for six weeks. Waxing seals the surface preventing the paint from curing properly.

By the way, 'cure' means to 'dry completely'. Paint will dry to the touch in an hour or two but won't be completely dry (cured) for several weeks. No offense if you already knew this. In your earlier post it seemed you didn't know what 'cure' meant.

I don't know if pressure washing would be a good idea. Again, ask the person who paints your car. I don't believe in pressure washing a car but that's only my opinion.
Modified by brainguyus at 8:27 PM 6/19/2008

ele
Posts: 17
Joined: Fri May 16, 2008 7:35 pm

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brainguyus wrote:
I'm not, since up until now only morons have been trying to paint your car.
that's true

You know, this time it was like day and night compare to the previous "trials". the door was smooth and shiny on every spot. I got it yesterday and a bit afraid to scare it away since last time i noticed problems the day after...
brainguyus wrote:By the way, 'cure' means to 'dry completely'. Paint will dry to the touch in an hour or two but won't be completely dry (cured) for several weeks. No offense if you already knew this. In your earlier post it seemed you didn't know what 'cure' meant.
you are absolutely right this is my first "brand new" car. The one I used to have was just a bit younger than I am, and it is all new to me. I am so glad you replied, thank you.
brainguyus wrote:I don't know if pressure washing would be a good idea. Again, ask the person who paints your car. I don't believe in pressure washing a car but that's only my opinion.
They told me it is ok to wash it , not ok to wax (if i would not asked - it is a mastery)I think i will avoid pressure washing for a while. just in case...


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