Bluetooth

[crystale]

I'm having trouble connecting my bluetooth phone to my car. I can hear people but they can't hear me. I think its the microphone. Anyone else having this problem? What can I do to alleviate this. I'm taking it to the dealer on Sat. for the knock when I first start it.

'08 Black on Black fully loaded 3.5 CVT with spoiler!

[eight3six]

hmm thats odd. sometimes with mine the phone wont connect. ill dial a number and it wont ring on the phone or on the car. blah

[SHIFT_2.5S]

'08 Black on Black fully loaded 3.5 CVT with spoiler!

It's the spoiler! Remove that thing! Just kidding...Try to recalibrate the phone and the car's bluetooth.

[SHIFT_COUPE]

What kind of phone are you using?

[crystale]

sprint Mogul HTC

[crystale]

jealous

[MadBlackCoupe]

This might be an el stupido question, but have you tried turning up the volume when you make a call?

Just asking, because I have to do that myself. After the call, I turn it back down.

-Mad BC

[bbonacci]

I hate to be the bearer of bad news but this is apparently a issue without a current fix. There is nothing wrong with your phone or car (in other words you can't get either repaired or replace the phone with the same model).The problem is an incompatibility with Windows Mobile 6 on HTC devices (I have an AT&T Tilt) and possilbly other WM6 phones, but I know for sure the HTC. The incompatibility is with Nissan and Infiniti vehicles. I am sure they are using the same bluetooth components.Here is what I know. I have an Altima Coupe 2008 and an AT&T HTC 8900 (same as Tilt - 8925 w/o camera) and I get poor reception of the person on the other end and they can not hear me at all. I also know that this is probably happening for everyone that has this combination (from what I see in forums)Nissan is saying there is nothing they can do about it, which is probably going to be the case unless they have a way to update the components in the Bluetooth system. The thing that Nissan is doing that bothers me is that they have my phone listed as "being tested" for over a month now. I sent them one e-mail and got the standard reposnse, but then over a month later, I asked them why the phone was not changed to "Tested - does not work". I explained that it shouldn't take more than 10 minutes to determine this and then maybe some other Nissan owners can steer away from the phone if possible. I personally will not give up this phone.I would imagine that the most feasible fix is an update to the phone OS, so I am crossing my fingers. I am just upset that my 2 favorite toys won't talk to each other.

I am also interested in the post about turning up the volume. Exactly what volume are you turning up?

I'm having trouble connecting my bluetooth phone to my car. I can hear people but they can't hear me. I think its the microphone. Anyone else having this problem? What can I do to alleviate this. I'm taking it to the dealer on Sat. for the knock when I first start it.

'08 Black on Black fully loaded 3.5 CVT with spoiler!

Modified by bbonacci at 9:57 AM 2/19/2008

[crystale]

It was the phone. I gave up my htc and now have a treo. My two babies now play without any trouble. I'm happy with both. My treo has everything I need. I wish my dealer would have said something about the bluetooth website when I purchased my baby. Luckily I got both around my bday and so I was able to exchange my phone without any problem.

[MitchLav]

Just adding to the list of "Me too" with this issue.

I have the exact same problem with my Altima SL 2008 using a HTC Shadow from Tmobile (WM6 phone).

My HTC SDA (WM5 phone) from Tmobile works fine, so the issue seems to be a compatability problem with either HTC's implementation fo the WM6 bluetooth and the Nissan/infiniti

I've seen quite a few posts on message boards with the same issue. Real shame... the Shadow is a great phone otherwise.

[SHIFT_COUPE]

I just switched over to a Blackberry Curve. I almost went with an HTC, glad I didn't. Blackberry works fine with the Altima.

[bbonacci]

Hold on here. Let's get something straight. The fault is NOT necessarily the phone. The phone works fine in several other cars for me.If I replaced my CAR and my HTC phone worked, do you think it would be fair for me to say that is was the car at fault?The problem as I stated is an incompatibility between the car and the phone. Don't know whose fault it is and we probably never will, but just replacing one of the two items and having it work doesn't mean that the replaced item was at fault. Even more importantly, if it is the phone, it is not even HTCs fault. It is the OS as you can see in other posts that the same PHONE worked on WM5 and then stopped working on WM6.

[dangeris]

I had a treo 650 before I got my crackberry 8830. Since it is a company phone, I had three flavors to choose from. Iwent to the bluetooth site for nissan and looked for crackberry 8830 and there she was...So I opted for that. Only after did I realize that the 8830 is a badass phone!

[windex]

Yea its the phone technically... m$ and their own BT stack... I'm a owner of the tilt... I refuse to lose the phone unless it's replaced with an equal S60 Nokia.

[R1Wolf]

My only big issue is that it won't download my phone book, every time I try it disconnects from the the phone, Motorola KRZR k1m. And some people have a hard time understanding me while talking to them.

[JLAUDIO85]

yea i have HTC S720 and bluetooth to the coupe doesnt work...my phone has WM6 and i guess they dont like each other..but when i erase my phone profile off from the coupe and sync it back on, they do sync can i can make calls until i turn my car off...then doesnt work at all after i mean i cant hear them or they can hear me...

great phone great car...wish bluetooth syncs with WM6 phones

[bbonacci]

I explained this already and just because you used the term "Bluetooth stack" doesn't prove anything.Car works with other phones and other OS'es. Phone works with other cars and Bluetooth kits. SOMEONE is not playing the Bluetooth standard game properly. Just because WM5 works with the Nissan/Infiniti unit and WM6 doesn't, that doesn't mean that WM6 is at fault.

Having said that, I would not bet any money that is it not Microsoft's fault, but I don't see how you can know that. It easy to see your bias when you use "M$"

[bbonacci]

Yea its the phone technically... m$ and their own BT stack... I'm a owner of the tilt... I refuse to lose the phone unless it's replaced with an equal S60 Nokia.

Update on this. If you check out this link:

http://forum.xda-developers.co....html

you will find that people have replaced the M$ bluetooth stack and it still will not work.
Modified by bbonacci at 9:56 AM 2/19/2008

[bbonacci]

THE FIX! (well workaround).First let me say that I did not come up with this method of getting around the “Nissan/Infiniti – HTC – WM6 bluetooth” problem, but I feel I have come up with a way (at least for my car) that makes it tolerable. You do not have to touch the phone (which is one of the main advantages of Bluetooth).I have a 2008 Altima Coupe with the Nav system and an AT&T Tilt (8925) running WM6. I have the same problem listed here, choppy bad sound from person on other end, and they can not hear me at all.The fix (as pointed out by others in these forums) is to allow the connection to be made via the car Bluetooth, then switch back to the handset (phone), and then switch back to the car and it works great at that point. THANK YOU by the way to whoever came up with that!!!! On to my contribution; I don’t know what the controls are like in other Nissan or Infinti cars, so you may or may not be able to use this.

INCOMING CALL: Answer the call by pressing the button on the steering wheel marked with a phone receiver (bottom left in my car). At this point the caller will not be able to hear you, so time is of the essence. Then you press the ENTER button on the wheel down (not in). This changes the menu selection on the screen from the default (Hangup) to Headset. Now press the ENTER button on the wheel IN. This switches to your cell phone, so depending on the location of your phone, you may be able to tell the caller to hold on and they will hear you thru the phone’s mic. The next part requires timing. Press the button on the wheel that has the phone receiver icon again, BUT if you do it too quickly, it will hang up. What I have found is that if you wait for the screen to change from the phone menu back to whatever you had it on before (usually takes 1 to 2 secs) that will insure that it will work. Now you will be on with the caller thru the car’s sound system, with proper sound in both directions.OUTGOING CALL: Make the call however you would normally, once the other person answers, follow all the steps above without the first part where you answer the phone.

I know it’s a long explanation, but it is only 3 extra button pushes from the way it should work. You should find after a while that it becomes second nature.

I hope this gives someone else the same relief from this problem that it gave me. I have had my car since Oct. 07, and the phone since Dec 07 and the last 3 months I went without a usable system. It’s not right this way, but it is usable. Hopefully users with other model Nissans and Infiniti’s will have the same or similar buttons on their steering wheel and can do this also! In the mean time, we can all wait for whoever is responsible for the issue to fix it or at least ‘fess up.By the way, I do not have any special roms or patches applied to my phone.

One development I just noticed is that Nissan’s site is now not listing the 8925 under “being tested”. It’s about time! I guess it took them at least three months(from my prespective, it may have been longer) to determine something that we all figured out in about 10 minutes. Also, they have found out how to skirt the issue of admitting that some phones do not work. They just don’t list them under compatible or being tested. So they don’t exist. I may call and ask, just to see what they say.

[windex]

Yea I saw this fix earlier this week. It didn't work for me But I'll try it again cause i had to use the phone to make select use handsfree.

[bbonacci]

One thing I forgot to mention is that you should have the phone and car setup to be connected automatically already. Many people may not have it set that way since it hasn't been working. Settings things this way is the whole point of using the bluetooth connection. No intervention. You just get in your car and you get hooked up.
Modified by bbonacci at 7:38 PM 3/8/2008

[spockrock]

no issues with my pearl (work phone) and my iphone (personal)

[McClane]

My HTC Mogul works decently but not as well as my Treo with the Alty.

[photoframd]

Did you check the firmware on your phone to make sure it is up-to-date?

I had an issue with my Treo 700p. It would connect through bluetooth and then switch off the headset. That phone died within a week and my replacement 700p works fine. It also has a newer firmware. Not sure if it is a coincidence, but I would still check to find out what version is the latest supported by your carrier.

[maxentropy]

I am using an ATT 8525 (made by HTC) that I have recently upgraded to WM6 and have never had any issues at all.

The one exception is that I have ALWAYS (WM5 and WM6) needed to have my cell phone screen turned on when making a call for the microphone in the car to function properly. I find if my screen is off the bluetooth mic in my AC will not function-- I can hear the person I am calling but they cannot hear me.

Otherwise, no issues and I love this bluetooth feature. The microphone quality could be a little better in the Altima, but I can't complain too much. The integrated bluetooth is so much better than a bluetooth headset in my ear whilst driving!

[Barry626]

My only big issue is that it won't download my phone book, every time I try it disconnects from the the phone, Motorola KRZR k1m. And some people have a hard time understanding me while talking to them.

I have same phone & people can't understand me either.Every call I understand them just perfect, they just can't with me.When I switch to hand set they say I'm crystal clear.When I call land line phones they understand me perfect.It's only when I call from my cell to other people's cells there is problems.Wish I knew what to do & what would be the best phone to get?

[sparky42]

After a year's frustration, I used Virginia's lemon law because I was having problems with my blue tooth/navi system. I had the Nissan NJ rep come to VA three times and try to "fix" it, but it was always "operator" problems. But what I did all along was document everything anyone ever said; kept every e mail and used the blogs, including yours to build my case. I read your blog into the record as fact the the problem transited from 2007 to 2008 and that Nissan did nothing to correct the problem, even though they knew about it. The process costs you nothing! Read the back of your manual and find the state where you live. Follow the procedure exactly and choose the BBB route. Make sure you keep documents. You will appear before an adjudicator, along with a Nissan rep. The process takes about 1 hour and in 7 to 10 days you get a written decision. In my case Nissan had to refund the entire costs of my car (less mileage from when I first reported the problem. The process cost me $14. to park my car downtown while I was presenting my case. Remember document, document, document. Even, if it's the most mundane comment about your car, get the persons name, date, time, and what was said (you can do this on the qt). Keep a journal in your car, but make sure you take it with you if you leave it at the dealer. Remember they get 3 cracks at trying to repair your car before you can exercise your rights under the Lemon Law. When I met the rep to exchange my car for the check, I was surprised that this is all he does. Picks up lemons, so it more widespread than we think. Good luck. You can e mail me (anyone may) at [email protected]. Remember you paid at least $30,000 of your hard earned money for your car and you deserve all the bells and whistles to work.

[maxentropy]

All of your answers are here folks:

http://forums.altimas.org/zerothread/330396

Enjoy!