BEST WAY TO DEAL WITH STEALERSHIP Shenanigans

[ShadowAltima]

Ok, I bought my 08 Altima Coup in Feb 08. At the time i picked it up, the salesman said they did not have the spare Key the other dealership was trying to locate it. He told me to call them and then they will tell me when I can pick it up. I called on a few occasions during the year and they other dealership that sent the car over said they sent it over but the dealership i picked up the car from said they never did.Now last weekend I go into the dealership to get service and I told the guy in service and he said i need to speak to my salesman. I spoke to him and he said he will speak to the service guy. Next thing, the service guy says parts can sell me one at cost for $250. I am like why should I pay for something that I should have gotten in the first place.

Now should I go directly to Nissan USA about this? What should I do

[charliejj]

its been a year since you got the car, so dunno if calling nissan would do any good, doesn't hurt to try tho, 1-800-nissan1. If it was me, i would've given the stealership negative remarks on that survey nissan sends out when u buy a new car. Im sure ur salesman would've helped u out then.

sometimes they get extra commisson if they get so many positive surveys

[Sith LL_Coupe]

I know this is a moot point because you can't change the past, but don't ever walk out of the dealership until you have everything the car should come with.

I did a something far worse, but similar for my first car when I was 18, I bought a used car in Arizona in my first year of college and was so excited to have my car I drove off with it forgetting to take the title with me (I paid all cash). Well I didn't go back for it till about 6-8 months later to get it, I figured it'd still be there. I had spoken to the dealership and they said they had it, but when went back, they said the sales manager I bought the car from was no longer there and they could not find my title anymore. So after college I moved back to NY and registered the car there and applied for a copy of a NY Title, I somehow got it (I don't remember how I was able to, it was a too long ago), but it was a headache thinking that if I ever wanted to sell or get rid of the car that I didn't have a title readily available. Pretty stupid move by me when I think back on it, but I was young and on my own in college and didn't know better.

[Dest556]

I had the same problem but I didn't wait a year. When I bought the car, they didn't have the spare key. I got them to sign a slip that said that they owed me one intellikey. My salesman said that he would call me as soon as they got some more keys in and I would have to take my car to the dealership to get it programmed. Initially, he told me about two weeks at the most. Two weeks pass without a call and I start to call the dealership back and bug them. About a month and a half later they finally get more keys in. I end up setting a time to go to the dealership and pickup/program the key. When I get there, I end up sitting for about two and a half hours for the Tech Manager to tell me that they didn't have a charge on their laptop that programs keys and that I would have to come back....... I leave pretty damn pissed because within that two hours, nobody gave me any sort of update. I come back two days later and sit for about an hour and a half to get told that the computer is having problems and that I would have to come back again when the main tech is in. I come back for a third time a few days later and finally get my spare key. Dealership wasted too much of my damn time./rantYou just have to keep bugging them about your key because they will forget about you. It's been a year for you, but I would try my best to complain to the dealership about it and probably call that 1 800 Nissan number. Hope you get your key.

[superblackcoupe]

If your salesman isn't willing to resolve this to your satisfaction, ask to speak to the manager.

I had to take my coupe in for major repairs a month after purchasing it. The service manager was a total douchebag - kept giving me the runaround, didn't return calls, unwilling to say what exactly was wrong with the car or when it would be fixed, refused to let me talk to the manager. So I asked around and managed to get his (private number, that sort of got things moving after I raised my voice a few times.

tl;dr: squeaky wheel gets the grease, etc.

also, exton nissan and everyone that works there = incompetent, terrible - avoid it at all costs

[CPS]

The I-key remote is around $34 and the key itself is about $26. I don't know where they came up with that astronomical number from. Not even with labor should it be $250.

[phobs]

My mom has a Honda Odyssey and the two windshield nozzles were clogged and I decided to go to the dealership and get them for a few bucks because I didn't want to go through the hassle of unclogging it. Got there, showed them the nozzles and the salesmen looked up the part on his computer and said it would be seven four. I didn't expect more than 5 dollars for two pieces of plastic and asked again how much and he said seventy four dollars, 37 dollars each piece. About that.. I simply said no thanks, walked out and unclogged the nozzles myself when I got home.

[08Coupe]

The dealers are all hurting now and trying to jack you! I had mine in for service (for the airbag recall) and watched them hit everyone up in the waiting room for belts, batteries and $75 dollars to defrost this old ladies washer fluid line for the third time ..Then they get to me with my 19 month old coupe with 15K miles. "Well sir your battery was so bad we had to jump your car, but good news is nissan will pay 25% and all of the install, so it will be $75" I told them to get fu@ked and my car sat outside for 3 days delow zero and started just fine right before I just drove over 5 miles to the dealer!! So no battery change and 1 month+ later still no problems!!

[DAAN.]

"I swear to God I'm going to pistol whip the next guy who says, Shenanigans."

[BlackNWhite]

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[michaelthepsycho]

"I swear to God I'm going to pistol whip the next guy who says, Shenanigans."

I agree with him though ~_~ Shenanigans is a totally overused / should not be used word in this day and age.

[DAAN.]

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