Post by
krimsonviper »
https://forums.nicoclub.com/krimsonviper-u23076.html
Fri Aug 24, 2007 10:52 am
Elemental designs are awesome! They completely compesated me for having to WAIT for my packages to come back to me. I blew the rubber off of one of my sub-woofers and, being the cheap bastard i am, decided to super glue the rubber back on. The amplifier i bought with the subs had bad RCA connections and had stopped working on me. They thought i had tampered with it(i didnt because im afraid of trap some companies set just incase a jackass does tamper with it), but they still decided to fix it under warranty. The total for the work and parts done to it would have costed me about $160, but after simply waiting and explaining what i did with the sub its only costing me $45. Completely polite, apologetic, and understanding.
Dont get me wrong, you're probably having the implication that their stuff is unreliable or unworthy to have. IMO they are great speakers. when i had purchased their stuff, they were moving from canada to iowa, they were a new company, and they were having trouble with the people mass manufacturing their stuff. they have those problems solved now. Great sound, cheap, and very responsive. Would i buy them again? no, simply because im anal rententive and have to have a matching sound system so im going all out on JL Audio. If i can go back in time with the knowledge i have now, i would go with eD.
Aaron Funk-the person i've been dealing with about my repair work is great.Ben Milne-Awesome man, even though he's the president of the company, he's still willing to talk to customers and give deals to people who have been customers from the start(my brother owns the galant thats on the little booklets they give out with products) and customers who constantly come back. Boy am i glad im finally going to be knocking 2 subs instead of being afraid of blowing the one thats left