Q451990 wrote:I have fouind Infiniti to at least honor their warranty obligations.Heath
For sure. Our G has been back multiple times for warranty issues. Sometimes with great success while other times poor results.
Lets be clear. I want to support and and appreciate Nissan/Infiniti but they make it difficult sometimes.
One example..... Car under warranty. The remote suddenly stopped unlatching the trunk. Took it in to Qakv***** Infiniti. They said no problem, we will order a new cable assembly and install it when you return in a few days.
Went back and they had the car in the shop for an hour.
48 hours later the same problem. I had a quick look at the trunk hinge where the cable hinges and sure enough "NO NEW CABLE" and " the 5 minute, quick fix soldering job they did had failed.
I took the car back and they repaired again and sent me on my way.
Six months later same problem. I checked the hinge again. Same fault. The quick fix solder joint failed again.
So I get some quality wire, my trusty soldering gun and installed a new wire. By placing the wire at the hinge with the fresh soldered joints relocated away from the hinge.
It took me 15 minutes to do this fix in my driveway and has lasted for years.
Why whould I be disappointed with Infiniti service?!?!Why do I go to the trouble of trying to solve and fix this car myself??With good reasons!