Battery dead on the 1st day

Discussion of Infiniti's amazing (and underrated) sport-luxury crossovers, the EX35 and EX37. For 2014, the EX series will be renamed QX50, in line with Ininfiit's new naming conventions.
shentong
Posts: 21
Joined: Sun Oct 26, 2008 7:03 pm
Car: Infiniti EX35
Location: Tacoma, WA

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Greetings everyone!

Just got my beautiful EX35 (lease) today and I LOVE IT! Have been reading this forum for about a wk now and appreciate your experience and advise!

I was so into those gaugets after I picked up the car this afternoon, I spent quite some time setting up the phone book, recording CDs, etc. with the ignition @ "Acc." Before I knew it, the power was shut off! Called the Infinity service guy who informed me that Infiniti automatically shuts off the power after 30 min on Acc or if the insight lights are on, to avoid draining the battery totally. (The sales person NEVER warned me about that when I got the car today! ) And now the only way to start this car would be to call AAA for a jump-start (since I don't have cable myself)!!

Sorry if this kinda thing might never happen to you experienced drivers, but I do have a few questions:1) Isn't it a little too "unforgiving"? I agree to have some safety guard setting, but do I HAVE to jump start after it happens or is there any other alternative to turn the power back on?2) I thouht people often leave the ignition at "Acc" (to listen to radio, etc.) for quite a while after they arrive instead of turning off their car totally. Does that mean I can NEVER do that on this Infiniti? 3) I understand the outside lights will be off automatically so it won't drain the battery, is there anything INSIDE of the car which I MIGHT accidentally leave on to cause the same trouble after this little 30 min??

Sorry for so many questions. I would appreciate someone's help here!

Even with this eventful 1st day, I still REALLY enjoy this beautiful, quiet, fast car with all high tech stuff!


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EX35_bernard
Posts: 160
Joined: Mon Apr 14, 2008 2:59 pm
Car: White on Graphite Tech AWD EX35

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shentong wrote:Greetings everyone!

Just got my beautiful EX35 (lease) today and I LOVE IT! Have been reading this forum for about a wk now and appreciate your experience and advise!

I was so into those gaugets after I picked up the car this afternoon, I spent quite some time setting up the phone book, recording CDs, etc. with the ignition @ "Acc." Before I knew it, the power was shut off! Called the Infinity service guy who informed me that Infiniti automatically shuts off the power after 30 min on Acc or if the insight lights are on, to avoid draining the battery totally. (The sales person NEVER warned me about that when I got the car today! ) And now the only way to start this car would be to call AAA for a jump-start (since I don't have cable myself)!!

Sorry if this kinda thing might never happen to you experienced drivers, but I do have a few questions:1) Isn't it a little too "unforgiving"? I agree to have some safety guard setting, but do I HAVE to jump start after it happens or is there any other alternative to turn the power back on?2) I thouht people often leave the ignition at "Acc" (to listen to radio, etc.) for quite a while after they arrive instead of turning off their car totally. Does that mean I can NEVER do that on this Infiniti? 3) I understand the outside lights will be off automatically so it won't drain the battery, is there anything INSIDE of the car which I MIGHT accidentally leave on to cause the same trouble after this little 30 min??

Sorry for so many questions. I would appreciate someone's help here!

Even with this eventful 1st day, I still REALLY enjoy this beautiful, quiet, fast car with all high tech stuff!
First off congratulations on your EX and welcome to the board! Just got mine too this past Saturday and it is awesome.

Depending on how long your car was sitting on the dealer lot and not being started your battery might have been on low charge before you even started playing with all the tech stuff with the engine off. The shutting off at 30 mins maybe standard safety feature if the ignition was in the OFF position and you were at the retained accessory feature but if the ignition was at ACC it shouldn't have done that unless the battery died completely like on your situation. If the battery was at full charge you would have been able to start the car again with no problem.

Instead of calling AAA you should call Roadside Assistance from Infiniti since your car is new. They can help you out w/ locked doors, flat tire, empty gas, dead battery etc for free.


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dividedhighw
Posts: 1021
Joined: Tue Apr 22, 2008 10:55 am
Car: 2008 EX35 AWD (Technology Pkg)
Location: Ottawa, ON, CA
Contact:

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Good advice, Bernard!

One other thing to consider is, if your headlight switch was on Auto, they may have been on for an extended period (if you left the door open), and this would definitely drain the battery quickly.

Cheers,David

shentong
Posts: 21
Joined: Sun Oct 26, 2008 7:03 pm
Car: Infiniti EX35
Location: Tacoma, WA

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Thanks, bernard, that's very helpful. Yes, my car was shipped from another city so it must have been sitting for at least couple of weeks. I did drive about 20 min (on freeway) before I "played" with it, but I guess the battery was VERY low to start with.

So, what SHOULD I do if you need to spend at least an hour to play with those gadgets? SHould I still click the ignition to "acc"?

Again, thanks so much for your prompt response!

Tong

shentong
Posts: 21
Joined: Sun Oct 26, 2008 7:03 pm
Car: Infiniti EX35
Location: Tacoma, WA

Post

dividedhighw wrote:Good advice, Bernard!

One other thing to consider is, if your headlight switch was on Auto, they may have been on for an extended period (if you left the door open), and this would definitely drain the battery quickly.

Cheers,David
Thanks, David. Yes, the switch was on "auto." I'll be watching the doors/lights carefully. THANKS!

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EX35_bernard
Posts: 160
Joined: Mon Apr 14, 2008 2:59 pm
Car: White on Graphite Tech AWD EX35

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I was actually trying to keep my NAV screen, audio etc ON the other night after the ignition is turned to OFF but I couldnt do it. I read somewhere in this forum that if you hit the ignition switch twice as fast then the audio, nav etc will still remain on and only the engine will shut off.

The only thing that works after I turn ignition to OFF are the windows and headlights (i set them to turn off 30 secs after). MAybe I'm doing something wrong I dont know...I have to finish that damn book they call "owners manual" Im in the last 1/5 of it!

specialist23
Posts: 87
Joined: Wed Sep 17, 2008 4:04 pm

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have you tried just starting it? from what i read, the battery might not be dead. just turned everything off as you stated. so try starting it.


shentong
Posts: 21
Joined: Sun Oct 26, 2008 7:03 pm
Car: Infiniti EX35
Location: Tacoma, WA

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Yes, from the ignition "off" position, if you don't press on brake, hit ignition once goes to Acc; twice goes to "on", even though at that time the engine is still off. -- That's what I did, but obviously drained a lot of battery.

I read the manual AGAIN, and there's only ONE little "caution" (5-8) about leaving the ignition on ACC or ON for extended time can discharge the battery.

I guess I learned it in a hard way. -- The infiniti guy today said that I CAN use more than 30 min if only on ACC or ON, if only I start the car for a while to charge it. --- HOW LONG should I leave the engine on to ensure enough charge of the battery, though??



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