Post by
NY.AD.MAN »
https://forums.nicoclub.com/ny-ad-man-u71077.html
Sun Dec 30, 2007 11:08 am
I can actually take this a step further...
I took my Versa to a DEALERSHIP to get it looked at, and low and behold, I get it back from an oil change with three brand new deep scratches in the side door.
Now, I love my car like a child, so picture my face in the same manner that somebody just cut my kid...
I brought the service guy aside and said that it was unacceptable and that I fully expected them to fix it. You know what they called it... "normal wear and tear". What kind of idiot do these people think that they're dealing with?! Even going higher up, they told me the same thing. I even threatened to go to regional, and I ended up having to.
So, because a dealership wouldn't fix a few scratches that THEY caused, theyshould be under review as we speak. I buffed out the scratches after 3 hours, and my car looks gorgeous, but customer service is god-awful for mechanics. ALWAYS inspect your car.