driverdriver wrote:DJMF,
I originally bought the car a number of years ago (1997) at Infiniti of Yorkville and I get most of my maintenance and work done there, because I've had really good relations with service advisers Paul, Ian, Matti and Jerry and I have a really good relationship with their master mechanic Gabrielle, he's always taken interest in my J and cared for itlike it was his own vehicle, he's the only one who works on it and he's done a lot of things for me that haven't appeared on the final bill.
I have a really good relationship with the parts people at Infiniti Agincourt and I know some of the techs from highschool. I did have some work done there in the past because it is closer to where I live, however there service adviser was a real d*** and the customer service was poor. Today, I found out that the particiular service adviser is gone. I'm having the diagnostic work done at Infiniti Agincourt, beacause my normal dealer referred me to them since they have a bonified Nissan certtified transmission expert on staff who's got a lot of experience (his name id Bill-in case any one needs him down the road). It was nice to see that Bill came out to chat with me for about 20 minutes when I dropped off the car to find out what I was experiencing and to take a look at the transmission.
OK...I only ask because I've found that the service at Woodchester was EXTREMELY iffy the few times I've gone looking for service prices outside of my own mechanic.
For example, when I showed up with my other car last year (a Nissan Axxess), it took damn near 30 minutes for someone to come out and help me. But when I showed up a month or so later with my J, the customer rep was basically waiting at the door to tell me about the G35 and asking me if I needed any help with anything.
The perils of being 25 I suppose...people judge you all the time.
MF