Post by
Booztd 3 »
https://forums.nicoclub.com/booztd-3-u54773.html
Thu Feb 01, 2007 2:36 pm
Well, I have an update, a good one.
I found the EMS, its in Orlando (item was delivered to central IL originally)
Now this is where it gets really f*cked up. About two weeks ago I ordered a set of headstuds for the RB26. My vendor goofed and sent me headstuds for a CA18DET. I called them that day and told them what happened, and they said they were issuing a call ticket, and would get the correct studs out asap.
I was unaware what a call ticket even was at that point, but what it is, is an exchange process by the shipper. They ship you the correct item, and at the time of delivery, the carrier picks up the incorrect item and ships back to the origin, at the expense of the shipper.
What ended up happening on monday was this:
UPS guy comes at 11AM, delivers my EMS
Fedex guy comes some time later, drops of my correct headstuds, assumes the UPS box sitting there is the package that needs to be returned, so he grabs it, ships it back to the shipper. My vendor called me this afternoon to inform me of this, and I'll have my EMS on monday:)
Thanks for those of you who responded
Andy