ABS sensitivity 2021 Rogue

[VinceRecch]

I had my 2021 Rogue Sv out twice this week during snow events. Both times with approx two inches of snow covered roads when I lightly applied the breaks, the ABS system kicked in . Both times I turned the car around and went back home to get my 2021 Sentra. I must have had at least 20 new cars in my life and never had this problem with stopping in snow. I Saw a few internet Rogue owners comments that they got recalls for ABS reprogramming. Is anyone experiencing this problem?

[VinceRecch]

I plan on calling my Nissan dealer Tom Hester in Dunmore PA tomorrow to see if they can offer a fix. Other than this ABS sensitivity issue, I have 6000 uneventful miles on my Rogue. I will update the forum when I get an answer from Nissan.

[VStar650CL]

There is a recall, you should check your VIN with the dealer to see if it applies. That said, the active chassis control on the new Rogues is a lot more active than the old VDC systems and it isn't very tolerant of wheel-slip. The flip side of that is, it positively won't let you get in trouble. It's also more complicated than the old VDC's, so depending how hard it clattered on you, it may be normal or there may be something wrong that's making it over-respond.

[VStar650CL]

PS - There is some simple stuff that can cause screwy behavior. Uneven tire pressures come to mind, or out-of-calibration Steering Angle (SAS) or G-force sensors. The new chassis control scheme is understandably more dependent on accurate inputs than ever, and we do occasionally see the latter mis-calibrated from the factory. You can check them yourself if you have a really good scanner, but I'd suggest having your dealer do a re-cal just to be certain they're correct. Both operations take under a minute with the Consult3+ scanner at the dealership.

[casperfun]

I only felt my abs pulsating only ONCE in 12 years. It was snow at a stop sign. I don't remember if I was actually testing it or to see how my Rogue drives while intentionally trying to make it skid. My first impression was like "oh, so that's what it feels like, anti lock brakes".

I always thought it was some magical force that works in the background, without really feeling it though.

[VStar650CL]

I always thought it was some magical force that works in the background, without really feeling it though.

Any sufficiently advanced technology is indistinguishable from magic - Arthur C. Clarke

[firebirdude]

Hasn't snowed here yet, but likely will before the month is out. I'll keep a watch on it in my 2021.

[VinceRecch]

I spoke to the dealer service writer today and he has not heard of anyone else experiencing this issue with their Rogues and knows of no abs recalls.I have an appointment to bring it in next Tuesday. If this pans out that they find nothing wrong with my car, my car I guess it’s time for a trade in. I just went into the kbb instant cash offer web sight. They tell me that my car is not eligible for an offer. Surprised because they purchased my 2019 Hyundai Kona and my 2016 Sentra 4 months ago. I guess they don’t like Rogues with 6000 miles.

[VStar650CL]

I spoke to the dealer service writer today and he has not heard of anyone else experiencing this issue with their Rogues and knows of no abs recalls.

That SA doesn't know what he's talking about. The recall campaign is NTB21-030, for an ABS/VDC reprogram. NHTSA hasn't published it yet, but it's in ASIST and the guy can look it up. That doesn't mean your car is eligible for it, the VIN determines that, but he should be looking that up too, not telling you no recall exists.

[VinceRecch]

I really appreciate the information. I will pass it on when I bring it in for service. I really hope this can be corrected. I planned on keeping this one, I did something that I never do,I purchased the 100,000 mile warranty. It’s a nice car but if it’s a problem, it’s got to go. Thank you for the help.

[datechboss101]

I really appreciate the information. I will pass it on when I bring it in for service. I really hope this can be corrected. I planned on keeping this one, I did something that I never do,I purchased the 100,000 mile warranty. It’s a nice car but if it’s a problem, it’s got to go. Thank you for the help.

That's where you should've leased the vehicle. You are basically covered under the bumper-to-bumper warranty for 3yrs/36k miles, UNLESS Nissan USA gets all butthurt and states "its operating as designed" then that's when you go to your local Honda or Toyota dealer and trade that clunker in for a CR-V or Rav4.

[VinceRecch]

Took Rogue to dealer this a.m. After 2 hours Tech could not find anything. This was written on my invoice ( could not duplicate conditions to test Dr scanned 4 CDs no ST CD cause false act AB ) . Tech told me he opened a case with Nissan. If tab or recall for my condition is generated they will contact me. If I Want to drop if off when it snows, just drop by.
NOW WHAT ?????

[VinceRecch]

Took my Rogue to the dealer this a.m after 2 hours Tech states ( could not duplicate conditions to test Dr scanned 4 CDs no ST CD cause false act AB ) . Tech told me he opened a case with Nissan. If tsb or recall for my condition is generated they will contact me. Gave them tsb 21-030 but was told that my vin don’t call for that reprogram. I wondering if they just don’t do the reprogram because Nissan won’t pay them unless my vin was listed. They can’t duplicate the condition because it’s not snowing.
NOW WHAT ?????

[datechboss101]

I call this bull. Best thing to do is to leave the dang thing with the dealer and have them drive the vehicle until they can replicate the issue. While they do that, ask for a loaner and this should be covered under warranty. Worst-case scenario, you just drive it to Honda or Toyota and trade it in.

[VinceRecch]

I Called Nissan customer care after leaving the dealer on Tuesday. I was assigned a case# and was told I would get a call back within 24 hrs. On Wednesday I must have been in a bad cell area and someone from Nissan left a message on my phone. He must have been on a speaker phone and I think he was in another room from the phone base because I needed super hearing to hear his message. I was able to make out a call back # and called back at least 5 times but only got a recording. I’m I’m sure that I will be playing phone tag for the next week. The topping on the cake is when I got a text from Nissan saying that I missed my service appointment at the dealer on Tuesday.

[casperfun]

Usually when you play phone tag with your nissan advocate, it is usually bad news. Hey, I'll feel better if they just say we can't duplicate the problem, we respectfully decline to fix a non issue, etc; on voicemail,..... as if telling us in person will make their non-helpful a$$ look more polite.

Don't ask how I know, different brand, same treatment.

These advocates will go by the script given by nissan corporate and blow air. They got your money and getting a good working nissan is just a crapshoot. I've been lucky with my smooth running rogue for 12 years, others not so much.

[VStar650CL]

Usually when you play phone tag with your nissan advocate, it is usually bad news.

The real bad news is when people start shouting or making excuses before earnestly checking things. There are perfectly stupid five-minute calibrations that can cause problems like this. Since the dealer evidently didn't check them and literally offered a "no-snow job", he's being stupid and it's probably time to visit a dealer that isn't. If you want to light a fire under Consumer Affairs, tell them you think the dealer is incompetent and you want a DTS to examine the car. They'll be impressed that you know what a DTS is (Dealer Technical Specialist).

Forgive me, but the notion of blowing off the car because of what's probably a few misplaced electrons really raises my hackles. I'll shut up now.

[VinceRecch]

[quote=casperfun post_id=6832382 time=<a href="tel:1639623315">1639623315</a> user_id=146207]Usually when you play phone tag with your nissan advocate, it is usually bad news.

The real bad news is when people start shouting or making excuses before earnestly checking things. There are perfectly stupid five-minute calibrations that can cause problems like this. Since the dealer evidently didn't check them and literally offered a "no-snow job", he's being stupid and it's probably time to visit a dealer that isn't. If you want to light a fire under Consumer Affairs, tell them you think the dealer is incompetent and you want a DTS to examine the car. They'll be impressed that you know what a DTS is (Dealer Technical Specialist).

Forgive me, but the notion of blowing off the car because of what's probably a few misplaced electrons really raises my hackles. I'll shut up now.

[/quote] thanks again for the advice Vstar650CL. I finally got to speak with the consumer affairs rep today before reading your Post about asking for a DTS. I was told a TSB is not a recall dahhh!!! And because my vin doesn’t qualify for an ABS recalibration it doesn’t need one. I explained that I experienced what I felt is a safety issue before knowing that a TSB was sent out for select 21 Rogues. Maybe mine should be added to the list. His response was “ I’ll make a note of your concerns”. But I have to take them up with the dealership. It’s a shame. I thought consumer affairs were supposed to advocate for the consumer. I guess I was wrong. I’m going to ask the dealership if he just didn’t want to do the recalibration because Nissan wouldn’t pay for it and if so can I pay them what Nissan would to do it for me.

[VStar650CL]

I’m going to ask the dealership if he just didn’t want to do the recalibration because Nissan wouldn’t pay for it and if so can I pay them what Nissan would to do it for me.

The vast majority of dealerships get a 1-hour minimum charge. Ostensibly that's for diag, but the steering calibration would take abut 5 minutes, the G-sensor another 5, checking for an ABS update another 5, and about 30 for an ABS repro if it shows up to need it. So paying them an hour would certainly cover all of it.

[VinceRecch]

I have one last thing that maybe you can answer. Can the dealership apply the ABS reprogram to my car even if it’s not listed as a vin that is is on the reprogram list.

[VStar650CL]

The recall firmware may not apply to your specific ABS hardware, but that doesn't mean you necessarily have the latest firmware for whatever hardware is in your car. The OE's (in this case Bosch) often come out with firmware revisions after cars hit the market, and that's especially true for brand new models like your gen3 Rogue. The Consult3+ will tell the dealer whether your firmware is the latest, and if it isn't they should update it.

[VinceRecch]

Update on the abs sensitivity issue. Still no help from anybody from Nissan. My neighbor came over and we talked about my issue. He walked around the car and asked my how many miles it had. I told him 6250 miles. He checked my tires and said that I had 5/32 of tread left on my tires and maybe I’m sliding in snow which will trigger ABS. This was not suggested by Nissan service and when I called them they told me that Hankook won’t do anything until it’s at 2/32. So in 5 months I used more than half of the tires life. I’m tired of arguing with Nissan so I went out and spent $1,000 and bought new Goodyear assurance weatherready 225/60/18 tires. I’m now waiting for snow to see if this cures my problem. As much as I like this car but due to the way customer care could not give a crap about my issue. It’s my last Nissan.

[VStar650CL]

Did the tire guys align it, I hope? That's a totally abnormal amount of wear, and misaligned wheels could cause issues with the ABS just like a mis-calibrated Steering Angle Sensor.

[Lone Wolff]

I am also curious if this will resolve the issue for you. Most decent tire shops will concur that Hankook tires are junk, particularly any that are OEM tires. Do a google search for hankook tires premature wear. Several years ago my parents had some Hankook OEM tires on a 2013 SUV they bought new that exhibited very similar treadlife as you have. Tires were shot at 10,000 miles of very gentle driving.

[VinceRecch]

They had it on the rack, with a gadget on each of the 4 wheels. They said the alignment was perfect and needed no adjustment. I’m assuming that they were correct because they didn’t charge me for an alignment. The car tracked perfectly with the old tires. No pulling left or right and I could let the steering wheel go and apply the brakes and still went straight as an arrow. I’m expecting snow this evening. Big test drive tomorrow to see if the new tires did the trick.

[VinceRecch]

Woke up to about 7 inches of snow. It was 4:45 a.m. and I decided that now was the time to see if the new tires would solve what I thought was a sensitivity issue with my ABS system. I went for a drive on the route that triggered the ABS system at every stop sign last time it snowed weeks ago. Well I’m relieved that I could not duplicate the problem. The Goodyear assurance weatherready tires made a big difference. I found them to be quite and stable and quiet on dry pavement and now I found them to be very good in the snow. I wish that I found this fix to what I thought was a mechanical problem much sooner. It would have saved me the headaches that I got from dealing with Nissan corporate.

[macgiver]

I had same type of thing happen when I bought Riken Raptor from Tirerack for daughter's car . T-rack reviews were great , cheap tire , yeah doesn't add up !
On dry pavement they slipped starting out AND activated ABS all over the place , whereas the Khumo Ecsta Platinum NEVER kicked in the ABS like these . I had them 4 all returned , I have lower faith in Trerack reviews now , and tires of course WILL always make huge differences , like there is no computer modeling, yet , we can do to " try-on " tires like you can utilize picking rims using mock up app's images .
Went to Discount and got their " Best " was set of Yoko 550 I believe , day & night difference , yoko's matched and surpassed Khumo only for smooth/quietness , slightly more ' dead on ctr ' feel , but she OK with that.The Platinums had very very good tracking/stability needing negligible steering input , like you could lookout and enjoy scenery on the hiway ,and not mess with the wheel . Very Michelin-like , and a trait highest on my list.