AAMCO Transmission Long story. Need Advice

[bryq45]

Hey guys,

A year ago with probably around 112000 miles on my 93 Q45, I had a problem with my 3rd and 4th gears.

I took it to AAMCO (the socalled transmission specialists) because i knew they advertised a "lifetime" warranty. I love my Q, and thats precisely how long I plan to keep her.

The total bill was $3700. Obviously thats REDICULOUS. but I had the money so i paid.

THe breakdown was as follows:

Shift kit ..$50Aux Cooler ..50RE4 transmission Assembly set $514Fluilds $45Two Four bands $45FIlter $25 Torque Converter $329Clutch Drum 2307 Steels $12 bucks each $83Shift Epc $275 TOTAL FOR PARTS: $1826

TOTAL Labor $900

TOTAL for LIfetime warranty $1,000

GRAND TOTAL 3700 BUcks

Now, 11 months and 6 thousand miles later (118xxx on the ODO) My transmission is exibiting the SAME symptoms. But actually there was some warning this time. I heard noises as it tried to shift thru the gears occasionally.. but it would stillwork fine)Now the shifting noises are gone. but i only have 1st and 2nd gears.So i took it back 2 weeks ago.i havent seen it since.Every time i call they are "ordering parts". or giving me some Ol Bull$hit...Then i started to get mad, I mean i miss my car, and if it wasnt for my old reliable 85 Maxima("Betsy"), i would be stranded. I called this morning (monday) and they told me that they recently found a "short" and it would take even more time to diagnose this problem. Then he said he would have to CHARGE ME for this problem, then I asked approx, how much.. He said anywhere from 3 to six hours worth of labor. I didnt think to ask what the hourly rate was. BUt i feel that I am being taken advantage of. It has already taken 2 weeks, because i came in with a warranty, so I suppose they figured whats the rush, since they werent gonna make money on this job. Then i guess the shop got smart and decided to charge me for this 'short' that may or may not be there...

Any advice....SHould I get an attorney or something?Should I tell them to fix the car to the best of their ability within the warranty's paramerters. In other words, tell them that not one damn penny is leaving my pockets and going into theirs. I mean i already paid for this job, and the FREAKin thousand bucks was supposed to protect me from exactly what im going thru.SO not only have i been without my car, but i have to PAY for a job thats underwarranty too..something smells pretty fishy.Any comments, advice?

Thanks Bry

PS, if there really is a short, Isnt it possible that they somehow caused the electrical fault. I dont think that i brought it in with a short. My computer didnt say "transmission malfuncion" or anything like that.

So if it says that NOW, after they worked on it, then, THEY broke the damn thing.

[911/Q45]

Sounds like the AAMCO we all know and love!

[AZhitman]

Bet they'll get hopping when you advise them that one of the best Q transmission gurus is gonna be advising you shortly, the rental car meter has been running for 2 weeks, your attorney ain't cheap, you're documenting everything for the BBB and there are 6,400 members of the car club you're posting to.

I'd ask to speak with someone with some authority - i.e. Regional Manager or even Corporate Customer Service.

Aamco & Cottman Transmission = basturds.

[PalmerWMD]

Bet they'll get hopping when you advise them that one of the best Q transmission gurus is gonna be advising you shortly, the rental car meter has been running for 2 weeks, your attorney ain't cheap, you're documenting everything for the BBB and there are 6,400 members of the car club you're posting to.

I'd ask to speak with someone with some authority - i.e. Regional Manager or even Corporate Customer Service.

PERFECT Advice!

Follow it to the letter!

Fred...

[AZhitman]

geewhiz, thanks Freddy :oface

(trying out your favorite avatar....)

[bryq45]

Thanks so much for the advice...I will indeed call the Corporate Customer service at 1 800 GO AAMCO. I will keep you guys posted.

Many thanks,Bry

[crubio]

Sorry about your bad luck.Once you start complaining to the big boys (corporate) and making threats I'm sure they will start to comply, try to get them to replace the transmission with a factory reman...from the factory. They cannot rebuild a Q transmission that can meet the quality of a genuine Infinity reman transmission, (and they know it) and you will end up taking it back in and going through this hassle repeatedly. They might go for it just to get rid of you.

Good luck

crubio

[nuQ]

good luck and let us know how everything turns out. unfortunately, have heard nothing good from aamco or cottman. follow the above advice to the letter!!!! jeff

[AZhitman]

They cannot rebuild a Q transmission that can meet the quality of a genuine Infinity reman transmission, (and they know it) and you will end up taking it back in and going through this hassle repeatedly. They might go for it just to get rid of you.

Great idea - AND we have several experts here who will attest to that.

I wouldn't trust those hacks with a TH400 much less a Q transmission.

[Holisticbeatz]

what a freakin headache..