A/C Quit Now....

[M4T5]

Well...I wish I could do more to my M45 other than keep taking it in to the dealership, but it keeps plaguing me with more problems after another!!!!

Now the A/C quit working today!! My wife is pretty mad and fed up with the car now.I began smelling an odd smell in the garage after the car was sitting for a while. I popped the hood and seen a green oily substance leaking 3/4 of the way down the A/C condensor core. No visual signs of damage either. It is leaking down onto the lower engine cover coming from the front of the car. I first thought is was radiator fluid, but the smell is very different. I'm guessing it is the A/C oil that lubricates the internal A/C components.None the less, the A/C blows hot air!

I also noticed that even with the A/C off, warm air gets circulated through the A/C vents. I noticed this a few months ago as well. Is that normal or in my M45's case.... ABNORMAL!?

I will be taking it into Infiniti tomorrow to have everything fixed!These are the parts that need to be fixed now:

*Replacement of both front door panels (the color is peeling off)

*3rd time back to the dealership for the memory seats not remembering our seat settings! (It's actually erractic. Some days it works fine & other days it forgets...hmmm)

*Repair the A/C system

The major item that needs to be fixed, but will take time: My dealerships final review on if my engine will be getting replaced or called normal for smoking and burning oil!

This car is really a mess of crap in my opinion!Sorry, but having to take the car into the dealer more than 6 times in a 4 month period is not what I would call reliable in any sense!!!!That's taking it in for problems a little more than once a month!Give me a break!My next ride will be a Lexus or BMW at this point.

J

[ArbitrageMan]

My next ride will be a Lexus or BMW at this point.

J

That sucks. Check out some reliability reviews before you make a switch. Our lexus RX350 has the SAME issue with the memory seats. Sometimes they work. Sometimes they work halfway. And sometimes they dont work at all. That along with a couple of other electrical gremlins. And the alignment will not stay set, and needs to be fixed every 6 months.

[M35 Sport]

That sucks. Check out some reliability reviews before you make a switch. Our lexus RX350 has the SAME issue with the memory seats. Sometimes they work. Sometimes they work halfway. And sometimes they dont work at all. That along with a couple of other electrical gremlins. And the alignment will not stay set, and needs to be fixed every 6 months.

Wow they still have not fixed the alignment on those vehicles. I remember reading years ago (like when the first generation RX came out) that the alignment would not stay set on those cars. Wow. Anyway check some BMW realiability review before you make the switch.

[NightWatch]

You certainly have been plagued with issues. If it had been a new car it would have been covered under the lemon law.

Unless you know the previous owner, used cars are always a gamble. You never know how they were treated or how they were serviced or maintained if not at an Infiniti dealership.

I would suggest that you particpate in the club lexus forum and do some searches before you decide that they are a better car for you and will meet your expectations.

[fiveliterbeater]

Wow they still have not fixed the alignment on those vehicles. I remember reading years ago (like when the first generation RX came out) that the alignment would not stay set on those cars. Wow. Anyway check some BMW realiability review before you make the switch.

wow indeed! i had alignment problems on both my 00 ES300 and 01 GS300. i cant believe they havent fixed it yet!

[fiveliterbeater]

This car is really a mess of crap in my opinion!Sorry, but having to take the car into the dealer more than 6 times in a 4 month period is not what I would call reliable in any sense!!!!That's taking it in for problems a little more than once a month!My next ride will be a Lexus or BMW at this point.J

I would do some research in my opinion if i were you before switching brands. my co-worker has an 08 ES350 and it's been in the shop 6 times in the past year for warranty work. faulty sensors, memory seat not working, weatherstripping not seated properly which allowed water into his electical and shorted out a fuse. awesome car nonetheless, but it has it's share of problems.for BMW's you will not get the same technology on our cars as you will find on theirs, and as far as room and power goes, the 7 series is your best bet, but look at some of the problems they go through: http://www.lemonauto.com/compl...s.htm

i say you hold your horses before you go jumping into another car, but that's just my .02

[ken in az]

Dude - you are having some bad luck with that thing! Me personally would just be happy it's all covered under warranty but I do feel your pain.

My AC was making a funny noise so I took it in and they replaced nearly the entire AC system under warranty. The front grill on my car had the tinted film flaking off and they just replaced that yesterday under warranty, they did the seat tsb, cooling fans replaced with the shroud because the bracket broke and the controler sensor TSB for the fans, other than that my car has been pretty good. (knocks on wood)

Only thing I have left to track down is a vibration above 65mph. Tires have been balanced twice. Also my rotors are slightly warped causing a high speed shimmy in the steering wheel under braking. I have an inclination that possibly the rotor(s) could be out of balance causing the high speed vibration over 65mph also. We'll find out after they are replaced with the G37sport brakes here in the next few months.

[SFG]

Hey Ken in az,

What type of funny noise does your AC make? At first I thought mine was making a funny noise, then I thought it was just normal......when I turn on the AC in my car, at the intial start, it makes this somewhat "louder" long groaning noise, it eventually settles and goes away. Is this normal?

Any help is appreciated.

Thanks,

[M4T5]

Yes.. I'm glad it is covered under warranty, but.....sheeesh, I keep having to bring it back to the dealer every month for repairs! Even my neighbors are starting to ask where my car keeps going and why I have a different car every so often. I tell them my problems and they usually reply with "I know what car I will never buy." It's actually quite embarrassing to be frank. Not really any Nissan or Infiniti owners on my block. All seem to have Lexus, Toyota, Honda's, and GM vehicles with way better luck than me. I do have to agree mine is the most attractive vehicle on my block, but if it spends all this time at the dealer, then what's the point? At this point, I would prefer reliability over visual aesthetics.

We'll see what happens....I also still have the oil consumption test to deal with! Grrrrr!Well, it's at the dealership now, so I'll be having fun with the G35 loaner for now!!!! Kind of makes me wish I purchased one of those instead.....

J

[LEXKYM45]

My M45 has been making a "clicking" noise for some time now. Sounds as if its the valve lifters making the noise but when the a/c is turned off it stops. Dealer says its "normal" but I'm a little leary of it still. Did you a/c make a similar noise when engaged or something different?

Rob

[ken in az]

Hey Ken in az,

What type of funny noise does your AC make? At first I thought mine was making a funny noise, then I thought it was just normal......when I turn on the AC in my car, at the intial start, it makes this somewhat "louder" long groaning noise, it eventually settles and goes away. Is this normal?

Any help is appreciated.

Thanks,

The noise was a higher pitched squeeling noise almost like a hamster wheel - pretty embarassing noise really

My M45 has been making a "clicking" noise for some time now. Sounds as if its the valve lifters making the noise but when the a/c is turned off it stops. Dealer says its "normal" but I'm a little leary of it still.Did you a/c make a similar noise when engaged or something different?Rob

The new one makes a low noise at first, then goes away so I think that sound would be considered as normal

[M4T5]

I think i know what sound he is talking about. He's not talking about the sound the A/C makes when it is first initially turned on.That sound is normal and fades after a few seconds.

The sound he is referring to is probably the same sound mine makes when the A/C is running. It does sound a little like loosely adjusted lifters.I would describe it more like sounding like the electric fans barely hitting against something. Though I know it is not the fans because they will come on regardless of the A/C being on or not. Mine too only makes this noise after the A/C has been on for more than 10 minutes and the car is fully warmed up.When you turn the A/C off, the noise goes away. I'm guessing it is the compressor.

J

[M4T5]

My idiot (Yes...He's now an official idiot) SA Rep calls me yesterday evening late on my cell phone leaving me a message to call him back to hear the status on my car. He said to call him tomorrow morning if I don't get to today. Of course he calls and leaves me a message not long before they close.

Anyways, this morning at 9:30am I call him and...well of course he doesn't answer and I leave a voice mail message. I call the front desk at 12:00pm to try and get a hold of him. They tell me he's with a customer and we will have him call you back. A few hours pass and no phone call. I call his extension a few more times to only get another voice mail. I call into the front desk once again and the girl tells me she will directly relay a message to him to call me back. A few more hours pass....no call. I call his ext a few more times and once again, no answer. At 4:45pm I call the front desk again and the girl tells me she will have the service manager call me to fill me in. At 5:15pm the service manager calls me asks me how he could help me.....He of course did not know the status on my car.....He personally gets my SA Rep on the phone at that point. He explains to me that they took care of most of the problems, but the door popping and A/C have not been fully diagnosed. He said they could not get the door strut to pop when it opens and closes. I told him I showed you when I was there and you verified it. He said they would look into it further.

Now.....he then tells me that both the condenser core and radiator core are both leaking. He asked me if they have approval from me to proceed with the removal of both parts. I asked why would you ask me that??? He responds with that the tech believes that the cause of both units leaking my be due to an object hitting them.. I said, "how could an object damage both units at the same time?? If the object was that large, you would be able to physically see damage or a hole in that area. He responds that they would need to pull the units out for a closer inspection to see if it will be a warranty claim or customer expense.. I'm pretty upset at this point. I looked and inspected where the areas were wet and I did not see any damages around that area at all. I explained this to him and he asks, "Why would you be inspecting your car for damages if you didn't think there was physical damage?" I responded, "Because it's my car and I have the right to inspect it whenever I feel the need to!" He asks if I could come inspect the units with the techs to make sure the cause is not from an object. I tell him I would love to. He asks if I could come out today or tomorrow? I said, "lets do it today." He then says....well it's probably too late.....how about tomorrow? I told him I could not come out tomorrow due to work. He then tells me that I would need to come pick up the car and drop off the loaner car if I could not make it out tomorrow. I told him that's too bad because we could have look at all of this today if you would learn how to return my phone calls!He responds by telling me they are short staffed due to cut backs. I told him that's not my problem!I told him to go ahead and have the techs remove the units and give me some positive feed back on the results. I said if you claim it is due to physical damage, I will be coming out to look at this myself. He say's, "Believe me, we would prefer Infiniti pay for the repairs if it is a warranty issue rather than having our customers pay for these kind of repairs." I said, "We'll just have to wait and see, huh?"We said our good bye's shortly after that.

You see! Infiniti is complete bulls***! They treat you like total s***! All they wanted to do is point their damn finger at me without even knowing the actual cause of both units leaking!I won't stand for it! If it is physical damage, then I'll pay for it, but I could not see anything at all that could have damaged BOTH units!!! Nor less even just the A/C condenser. Please tell me what you guys think??? This Infiniti dealership is something else!I knew I should have started taking my car to Clear Lake Infiniti after all the first problems I had with this dealership!

Guys.....I'm really highly stressed out over Infiniti and this Car! These cars must be built brittle if the cause is from road debris! I still cannot understand how road debris could even hit where it is leaking from!Sorry for the long a** post and my venting...... This is all just getting out of control.

J

[M4T5]

I didn't hear from my idiot SA rep today so I called in. I spoke to him and he told me that they have not pulled the units out due to two techs not being at work today.............guess what? One of them was the tech that was working on my car!The SA told me that since he already started working on the car, it's his job to complete the remainder of the issues. Lets see, they are short on SA reps, car washers, and now service techs! This dealership went to new ownership for the worse!And to think he was crying about getting the loaner car I'm using back because I want to see the physically damaged parts! My insurance adjuster wants to look at the physically damaged parts as well. He told me they would cover it if Infiniti refuses to warranty it, minus my $500 deductible. I really cannot wait to see these so called physically damaged parts that the tech is 90% sure of being the problem even though he has yet to see what is causing the problem! For the tech to state he's 90% positive it is physical road damage without any proof is a pretty ignorant statement!

J

[M4T5]

Well,

They are covering both the condenser and radiator units under warranty.They said the tech pulled both units out and set them on the ground. The SA rep, service manager and the tech could not find signs of physical damage or the ACTUAL cause of them leaking in the same spot! They said they cannot figure out why both units are leaking, nor can they see the hole in either unit. Good news for me, but I'm very upset over the assumptions and accusations they made over this situation. It wouldn't have been so bad if they would have said it is a 50/ 50 chance it could be a warranty issue or it may be cause from physical road damage. Then reply with, we will pull out both units to see the underlying cause of the leaks and report back to you on our finds, and to be aware that if it is a physical damage, then you will be liable for the repairs.No, my SA rep told me that the tech is 90% positive it is cause from physical damages! This accusation was without even seeing the actual causes of the leaks! I seriously doubt they will fix my other problems I gave them on my list. I only say this because I asked about my memory seat and door "checks/ struts" popping issues. He replies with, "I will try to get to those problems, but we are very short handed on techs right now.I will bet these issues will not be corrected!

J

[antzrus]

You know the story of Job? Yours is the story of Auto Job.

Job won out in the end. Hopefully you too...

[M4T5]

SA rep called me today to inform me that they received both the A/C condenser and radiator in today. But........they have to order another radiator in due to the one they received being damaged during shipping. If it's not one thing, it's another....... Geeeezzz.

J

[elmatador]

Sorry to hear about your ordeal M4T5. We only have one Infiniti dealer in my city in Canada and they are such pricks. Their service totally sucks and they take months to book people in for warranty repair.

I hope things get sorted out for you.

[M4T5]

Sorry to hear about your ordeal M4T5. We only have one Infiniti dealer in my city in Canada and they are such pricks. Their service totally sucks and they take months to book people in for warranty repair.

I hope things get sorted out for you.

Thanks man. I hope things get sorted out as well. They finished the radiator and condenser replacement today, but having them see why the memory seats seem to malfunction and the door stay is popping on the driver door.It will probably be ready today sometime, but have doubts they will alleviate the memory seat issues I've been having for the third time since they removed the driver seat.I know what you mean about them being a$$holes. But I will put my foot down if they take their attitude too far. I just will not stand for it. You should try more persistence with your dealer over in Canada. I know I would!

J

[maqueswell]

Hey M45T,

I'm sorry for the ordeal you've gone through. Have you ever though about spending a day in San Antonio? The guys at Gunn Infiniti are fanatstic.