91Q TSB recall still valid?

[boxpwr]

my 91 Q45 got a set of blown front speakers and two of the rear ones sound really weird...

im wondering are all the TSBs recall still valid? what about all other recalls?

even though im not the first owner? if i go to dealer, what should i tell them???or should i send them to BOSE since i heard people got their both front and rear speakers fix/exchange for free??

[natsoundup]

I got bose to replace mine on the 90 for free....brand new speakers and amps..they just used my enclosures..... they even paid for shipping back to me....

[boxpwr]

did u send them back to BOSE?

and are you the first original owner of the car?

[91M30]

How/when did you get Bose to give you new speakers? Was this when it was within warranty? Who did you contact at Bose?

[natsoundup]

there was an 800 number..I think I posted it here.... It was about a year and a half ago.

I am not the original owner.... they didn't ask me about that.

I was a bit surprised...because my car is a 90....

I just told them how much I enjoyed the bose...and I have a nice home system from them.

I just think they didn't want any product liability.

Anyway, the turn around was in less than 10 days....

they gave me an authorization number to return them... oddly they sent a 5th speaker.. it was for an acura i believe...I wound up selling that on ebay real cheap.

[boxpwr]

do you think they will still take care of my speakers...since it has been couple years...

did u send it all four spakers?

[QE86]

My rear speakers are blown too. I am very interested in how to replace them from bose too.

Pls keep me updated

[JT_MONEY_2004]

NAT, please elaborate, we want details on this.I wanna tell them exactly what you told 'em.

What's that 800#?We're listening...

[natsoundup]

guys....I am 47 and can't remember every detail.

Somewhere in the archives should be a number for Bose... I called it...eventually got through to a human being that I struck a conversation with.... and he gave me an authorization number to return it. You might want to try and 800 directory.

Sorry , I can't come up with something better..

[Q451990]

http://www.nicoclub.com/zerothread?id=10156&page=1

[natsoundup]

thanks, Heath. I put my name and bose in and this didn't turn up... I guess I would have had to put my name and amps in the search mode.

Anyway, a year and a half later the system in the 90 sounds awesome.... the 94 sounded a bit better because of the extra two speakers...but it wasn't as strong as the 90.

[gniknave]

Hope I can be of some assistance to the ones who had questions about the Q45 speakers. I first contacted Bose through email which turned out to be a little more convenient. Then I got an email back saying they could rebuild my speakers/amps at $75 a pop. I then decided to get cheap and I told them about the recall on my car (I have a 90 but told them 91- hope they're not reading lol). They said the recall was on the rear speakers from the 91 Q45's. They then said if the dealership suggests I replace the rears then they would do it free of charge and only charge me for the fronts. ----->

-----Original Message-----> > > > I own a 1990 Infiniti Q45 with the Bose system> with> > speakers installed> > (factory installed). I want to know what you would> > charge to have these> > speakers w/ amps rebuilt (all 4) and the procedure> > in doing so. I want> > this done because I hear popping, whining,> > whistling, etc. coming from> > the speakers. Please contact me as soon as> possible> > regarding this> > issue. Thanks!---------

Hello Evan,> > > > Thank you for your inquiry regarding the Bose> Music> > System in your 1990> > Infiniti Q45. In answer to your question, we can> > repair the speaker and> > amplifier assemblies at a cost of $75.00 each plus> > shipping if you can> > remove them and send them in to us. The timeframe> is> > approximately 3> > weeks and we will need your mailing address to> > forward the paperwork.> > > > Please let me know if you are interested in> sending> > the speaker and> > amplifier assemblies in to us for repair.> > > > > > Thank you for contacting Bose Corporation.> > Patty B.> > Consumer Relations Division-------------Hello,> > > > I would like to go ahead and send in my> > speakers w/ amps for> > repair. My address:> > > > Evan K.> > XXXXXXXX.> > XXXXX, Ca. XXXXX> > > > Please do send me what's necessary to have> > the Bose speaker/amp> > repairs done. Thank you.> > > > Evan K.-------------------------Hello Evan,> > > > Thank you for the follow up information. I will> > have the paperwork sent out to you tomorrow. > Please> > let me know if you have any further questions.> > > > > > Thank you for contacting Bose Corporation.> > Patty Bolack> > Consumer Relations Division-------------------------------------Hello,> > As you can see from the past letters I'm about> to> send my Bose speakers in for repair. However I was> just notified that there was a recall on the Bose> speakers from the 90-93 Infiniti Q45's. I checked> with> a local dealership and they searched my service> history and show that this has never been done. I> was> then told that they could do the recall and send the> speakers to Bose but they'd charge me for taking> them> out of the car. They said if I take them out myself> then I could just send them in myself to Bose and> have> the recall done. > > I'm hoping that this can be done at no charge> since this was a recall. Please let me know. I'm> willing to pay shipping if everything else is> covered.-------------------------------Hello Evan,> > Thank you for the follow up information. Actually> the recall was on the rear amplifiers in the 1991> Infiniti Q45. If the dealer feels your car should> have been part of the recall we can process the rear> speaker/amplifiers at no charge.> > Two Front Speaker/Amplifier Assemblies ($153.25)> > Two Rear Speaker/Amplifier Assemblies (No Charge)> > Please let me know if you are going to send the> speaker/amplifier assemblies in to us.> > Thank you for contacting Bose Corporation.> > Patty B.> Consumer Relations Division--------------------Actually I was informed last week that my car IS a91 model not a 90. The in service date is 11/90meaning it was a 91 year model. They did say that itfalls under the recall for that year which is why theywere offering to do the recall but were going tocharge me for uninstallation and reinstallation. I'mgoing to do that part myself. I will send all 4speakers in as long as the recall on the rears isgranted.

> >

okok so a little fib there hehe----------------------****To reply to this message, please select the reply button. To help us expedite your inquiry, please be sure to include our original response.******

Hello Evan,

Yes we are going to process the rear speaker/amplifier assemblies at no charge. What is the mailing address to send the paperwork ?

Thank you for contacting Bose Corporation.Patty BolackConsumer Relations Division-----------------------------------------------------Bose Corporation US Telephone: (800)231-2673International Tel: (508)766-6699 Fax Number: (508)879-2043Email: http://www.bose.com Office Hours: Monday - Friday 9:00 AM - 5:00 PM (EST) Visit our Website: http://www.bose.com

HOPE THIS IS HELPFUL TO ALL

[QE86]

So that means no luck for my 94 Kouki Q45

[gniknave]

It's worth a try. At the very least you can get them all replaced for $300 total vs. $1000 total like the dealer here quoted me!

[DAEDALUS]

That's just silly. I went to the local dealer too, and they're not known for cutting anyone any deals. I paid $125/speaker for "rebuilds", and got back brand new units in Clarion factory boxes.

[gniknave]

If that's the case then you got a deal. They told me $700 per speaker if I wanted brand new ones!