500 mles on new 07 coupe...NEED SOME ADVICE FAST !!

[G35_Rican30]

i have an 07 g35 coupe with 500 miles on it, i got gas from texaco and its the same place i have been using for over 2 1/2 yrs...after i refuel and take off the car starts shuddering and shaking...the tachometer starts spiking but the car speed is not matching, then the car speed matches the tach and takes off, well then both the tach and car speed drop together like a loss of power but then spike back up, i pull over to the side of the road and the car was idleing for 5 seconds and then dies, i tried to re-start but all i get is a very weak idle for 5 seconds or less then it dies again...anybody have any ideas...i also had my wife put gas in her 07 lexus es 350 from the same place and no problems at all with her car...we both use 93 octane

[Kenrik]

Sounds like bad gas... the ECU detected knocks and pulled the timing. I would document it with the station AND go to the dealer ASAP.

[gwoods]

Is the check engine light on?

How far did you run it out of gas?

[ArizonaG35]

Get that puppy to your dealer and "BLOW A GASKET!" You paid for brand new premium car and you deserve PREMIUM SERVICE! Don't be shy when you talk to the service rep and let them know that you want an IMMEDIATE loaner car and you will not take your 500 mile G back until they fix your issue... be sure to document all of your issues to begin the paperwork for lemon laws.

[gwoods]

+1

Infiniti should be doing the flatbed tow as well.

[G35_Rican30]

infiniti roadside assist showed up after 4 hrs of waiting...honestly i dont think its a gas issue, i put the same gas in my wife's 07 es350 lexus and it runs great, i never ran out of gas i had just below a half tank but i was going to top it off for my trip this weekend, Funny thing is that after i fueled it it started fine and took off as normal then about 5 minutes later the car started shaking and shuddering with the tach spiking and the car going only 30 mph, then the car decides to catch up and goes fine for 2 minutes then both gages dropped like it wanted to shut off then they both spiked back up...after i pulled over the car idled for 5 seconds then shut off, i tried re-starting it and i could get it to idle but very weak for 5 seconds or so and then it shut off, kept doing that all night, car is at the dealership and at first they told me maybe the throttle sensor went bad, then after i call back they still havent given me a straight answer, they tell me its on the test bench...anybody have any ideas on what should i do...will they take the car back?...will they upgrade me to a g37?

[gwoods]

Wait to see what the problem is before deciding to dump the car.

They should take care of it!

[smockers83]

No, they won't upgrade you and don't go in there and blow a gasket. Its not going to get you anywhere and the guys out back probably won't give a dump about your car if you do. Treat the dealership with respect and they'll treat you and your car with respect.

It almost sounds like something electrical, like the alternator or something.

[abdoman]

Just be patient. No manufacturing process is perfect and I'm sure they will be able to fix it without lasting effect.

[ArEs23x]

Oh wow if it caught on fire get that puppy to the dealer asap and ask for a loaner on the spot!

[soul_hfk]

if your taking it to the dealer for the 1st time for this then no dont go flipping out but if this becomes a weekly trip to the dealer then its time to lose your mind

"Treat the dealership with respect " that only works for so long cause 1 can only take so much

[qg35]

same thing happened with my acura TL. my dealership never found anything! Broke down (shutter, tach spike, wont run, no power) in northern NH in the mountains waited for 4 hours for flat bed to a NH Honda dealer. Dealer there said I had a tiny amount of water in my fuel and ECU didn't know what to do. He reset ECU and put in dry gas. So I started putting water remover, dry gas in every other full tank of fuel and it solved problem. It still pissed me off and I was always worried about that.

let us know what the dealership says.

good luck

[qg35]

One more thing!! the NH honda dealer said it happens in freezing weather....where are you? Is it freezing? The small amount of water in fuel was freezing in the line. Whatever..That was 2 cars ago and my 07G35x has been mint so far!

Good luck again

[RPM G35x]

I hope this is not what has happen to you...One time I filled up at my regular service station and found out the hard way that the fuel tanker driver put deisel in the stations ultra gasoline tank underground. My car drove real bad for about 5km then died.I had to have engine cleaned, fuel lines, plugs, ect. Fuel tank was removed and sent out for cleaning becuse it has baffles that dealer could not do it them selves. No car for a week.The only good thing is that the service staion paid for everything including car rental. I remember it cost them around $1000. I think there where a half doezen others affected too.Good luck. I hope its not too serious...

[G35_Rican30]

Well i today the tech's at my infiniti dealership got back to me and they told me that there was an extremely high ethanol count in my gas tank so according to them they isolated my fuel system and pumped gas from another source and the car was running fine, they then re-connected to my system and the problem occurred again, they said they did some kind of fuel test and there was barely a trace of fuel and thats why the car did what it did, so the tech told me that they have to drain my tank and lines and then put gas back into my tank and re-pressurize the system, so told him fine go ahead and then they said by the way it will cost you $400 dollars for this cause this isnt a warranty issue and i told them that if i just bought the car 12 days ago for 32000 dollars and this happened at 500 miles then you can keep the car and i'll get my money back instead...then the service manager calls me and tells me that being that i just bought the car that they are going to split the cost between the service dept and dealer itself...is that a good deal or did something else occur and they tried going the easy way to make more money off me?

[kamikazestorm420]

**** that. you just bought the dam car. make them pay for it.

[G35_Rican30]

Now can i also hold the TEXACO gas station responsible for what happened to my car and get compensation from them being that their bad gas caused my issues?

[gwoods]

Get the service report in writing. Have an attoney draft you a formal letter for around $300 and you should get a nice hush check from Texaco. Then tell us which Texaco it was so we NEVER buy gas from them!

Now can i also hold the TEXACO gas station responsible for what happened to my car and get compensation from them being that their bad gas caused my issues?

.

[smockers83]

If it was due to a high ethanol content in the gas, that means that the gas had over 10% ethanol. The G doesn't like anything over 10%, so make sure when you go to the gas station they don't have a sticker on the pump saying their gas has over 10%, as they are required to notify the customer it does. If they have em, the chances of you getting a check is pretty limited. Otherwise, take em on!

[telcoman]

If it was due to a high ethanol content in the gas, that means that the gas had over 10% ethanol. The G doesn't like anything over 10%, so make sure when you go to the gas station they don't have a sticker on the pump saying their gas has over 10%, as they are required to notify the customer it does. If they have em, the chances of you getting a check is pretty limited. Otherwise, take em on!

On a trip to Florida last year, I filled up at a regular pump that had a sticker that read 15% ethanol along Rt 95. I had no problem.

Most gas tanks at stations have a small amount of water in them. If you fill up at stations that pump a lot of gas you will rarely have a problem.

Telcoman

[G35_Rican30]

Ok people, just got my car back from the dealership and they gave me a sample bottle of the fuel they pulled from my gas tank and it contained alot of water, i'd say about half of it was water...anyways the dealership paid for the cost of repairs being that i just purchased the vehicle, i also got in contact with the head guy who's company provided the gas to the Texaco station and now i'm going to be re-imbursed the gas i paid for that night plus the towing fee from where i broke down plus the overnight holding fee plus the fee of getting the car back to the dealership, plus the cost of repairs by the dealership and for a check up of my wife's lexus es350 cause she pumped gas that night also...all in all i say i was extremely happy with the service infiniti gave me and now i know why i came back to infiniti...thanks for all the advice guys, i will be posting pics soon...now i'm looking for mods to do...

[Rivalry]

I am very glad to hear that everything worked out for you. I am currently researching the G35 and Infiniti. I am thoroughly impressed with the customer service shown by the dealer and the Texaco - there are reasons people are loyal customers.

Hope you have a fantastic new year.

[Q45tech]

What happen when people buy gasoline without testing it first.Surprising since in Georgia, the tanker driver MUST use water sensing compound on th end of measuring stick before and after dumping his load into station tanks.

I would change stations as the water leak will reoccur until you see them dig up and replace their tanks.......assuming the driver did the tests.

http://www.utahbiodieselsupply...t.php

Works fine for gasoline also.

[telcoman]

Ok people, just got my car back from the dealership and they gave me a sample bottle of the fuel they pulled from my gas tank and it contained alot of water, i'd say about half of it was water...anyways the dealership paid for the cost of repairs being that i just purchased the vehicle, i also got in contact with the head guy who's company provided the gas to the Texaco station and now i'm going to be re-imbursed the gas i paid for that night plus the towing fee from where i broke down plus the overnight holding fee plus the fee of getting the car back to the dealership, plus the cost of repairs by the dealership and for a check up of my wife's lexus es350 cause she pumped gas that night also...all in all i say i was extremely happy with the service infiniti gave me and now i know why i came back to infiniti...thanks for all the advice guys, i will be posting pics soon...now i'm looking for mods to do...

I'm glad to hear things turned out okay for you. It probably wouldn't hurt to contact the Department of Consumer Affairs & have them test the tanks for water content.

You can always come to New Jersey where gas is cheaper & an attendant will put the gas in your car at no extra charge if you desire. NJ is only one of two states where it is actually illegal to pump your own gas.

Does anyone know the one other state?

I'll have the answer tomorrow if no one knows

Telcoman

[smockers83]

The other state is Oregon. I honestly have to say the reasoning behind the legislation for that is pathetic.