2018 Q60 XM cutting in and out. Known issue??

In 2014, the G37 Sedan became Infiniti Q50. G37 Coupe and Convertible became Infiniti Q60 under Infiniti's new naming structure - Here's the place to discuss the Q50 and Q60!
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SVTCOBRA
Posts: 6053
Joined: Wed Sep 03, 2003 2:26 am
Car: 2018 Q60 AWD 2018 4Runner 4x4
Location: LKN NC

2018 Q60 XM cutting in and out. Known issue??

Postby SVTCOBRA » Fri Dec 25, 2020 6:28 am

Only have 11K on her, but now the xm is cutting in and out more and more. Not an issue at all with the 2018 4Runner.
Thought I would check in here before calling the dealership.
Thanks!!
:cheers:


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VStar650CL
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Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Re: 2018 Q60 XM cutting in and out. Known issue??

Postby VStar650CL » Fri Dec 25, 2020 6:41 am

Not sure what part is used on your Q, but we have seen some issues with the XM antennas on the new Altimas. If it's the same part then chances are the antenna is bad.

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VStar650CL
Posts: 2695
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Re: 2018 Q60 XM cutting in and out. Known issue??

Postby VStar650CL » Fri Dec 25, 2020 6:47 am

PS - You should have OTA update for the AV Unit on an '18. If you haven't done it already, connect the car to your home WiFi and make sure you have the latest firmware update. If not, that may fix it.

User avatar
SVTCOBRA
Posts: 6053
Joined: Wed Sep 03, 2003 2:26 am
Car: 2018 Q60 AWD 2018 4Runner 4x4
Location: LKN NC

Re: 2018 Q60 XM cutting in and out. Known issue??

Postby SVTCOBRA » Sun Jan 03, 2021 12:03 pm

Thanks, will check in with my friend at the dealership.


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