2018 Q60 XM cutting in and out. Known issue??

In 2014, the G37 Sedan became Infiniti Q50. G37 Coupe and Convertible became Infiniti Q60 under Infiniti's new naming structure - Here's the place to discuss the Q50 and Q60!
User avatar
SVTCOBRA
Posts: 6052
Joined: Wed Sep 03, 2003 2:26 am
Car: 2018 Q60 AWD 2023 F150 4x4 5.0 FX4
Location: LKN NC

Post

Only have 11K on her, but now the xm is cutting in and out more and more. Not an issue at all with the 2018 4Runner.
Thought I would check in here before calling the dealership.
Thanks!!
:cheers:


User avatar
VStar650CL
Technical Expert
Posts: 8454
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

Not sure what part is used on your Q, but we have seen some issues with the XM antennas on the new Altimas. If it's the same part then chances are the antenna is bad.

User avatar
VStar650CL
Technical Expert
Posts: 8454
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

PS - You should have OTA update for the AV Unit on an '18. If you haven't done it already, connect the car to your home WiFi and make sure you have the latest firmware update. If not, that may fix it.

User avatar
SVTCOBRA
Posts: 6052
Joined: Wed Sep 03, 2003 2:26 am
Car: 2018 Q60 AWD 2023 F150 4x4 5.0 FX4
Location: LKN NC

Post

Thanks, will check in with my friend at the dealership.


Return to “Infiniti Q50 / Q60 Forum”