2014 Rogue power liftgate dash button glitch?

[Earthwateruser]

I searched the Rogue forum and the FAQ and did not see anything specific to this topic. I've also read the owners manual and watched the video on youtube and they were no help. I have a new 2014 Rogue SL AWD and I've noticed a glitch w/ the power liftgate and I'd like to know if it's specific to my vehicle.

The power hatch open/close button on the lower dashboard stops working if you start the vehicle while the hatch is closing. It's almost like there is a power surge protection or something that locks out the button operation if you start the engine while closing the hatch. The button on the hatch itself still works, but that means somebody has to go back there and press it. I think the intellikey fob button works too, but the dash button won't close the hatch (or open a half closed hatch) if you've started the car in the middle of the open/close cycle. After the hatch has been closed, the button on the dash will work again.

The first time it happened I just assumed the hatch had closed and started to drive away. I didn't get very far until the extra exhaust noise and exceptionally good rear visibility made me notice the hatch was only 1/3 closed.

I was just wondering if anyone else w/ a power liftgate on a 2014 Rogue has noticed the same issue? Thanks.

[Ferrisfan]

You definitely have a glitch in there. The one time I started to drive away with the hatch open I was getting beeps and the warning icon in the center dash display. If you were not getting that, it would appear that your hatch isn't closing because the sensor is falsely detecting that the hatch is already closed.

[Earthwateruser]

Thanks Ferrisfan! That's helpful info. I'll try to recreate that scenario. I don't recall any warning lights or beeping as I drove away w/ the hatch open. Your diagnosis of a wonky sensor switch sounds completely reasonable. Interesting.

I'll do some more troubleshooting and report back my findings.

[Earthwateruser]

I verified the operation of my power liftgate last night. If the car is started mid-cycle of a liftgate operation, then the liftgate freezes in position and the dash and keyfob buttons become inoperative. Turning the master dash switch off and then back on makes no difference.

The liftgate open image does appear in the instrument panel center display and if you drive the car w/ the hatch open there is indeed a beeping sound. So the car knows the hatch is open, but it's gonna make you get out, walk back there, and push a button to finish closing it.

That seems like a glitch to me, but I'm not sure if it's electrical or software. If it's software, maybe they can fix it with an update that will also permit my passenger to input nav data while I'm driving. In the meantime, I'll stop whining and simply start the car when the liftgate isn't operating.

It's still better than my Nissan cube was. That giant rear door used to swing into me on windy days or on sloping surfaces. That thing would knock the crap out of you! I've moved up in the world, I suppose.

[DTASFAB]

If it's software, maybe they can fix it with an update that will also permit my passenger to input nav data while I'm driving.

LOL don't get your hopes up too high.

At least we've found a way to improve rear visibility while driving... just remove the hatch entirely!

[Ferrisfan]

I confirmed that my hatch does not stop when I start the car while it is opening/closing. You might have already diagnosed the culprit with a bad switch, but I also wonder now if your battery is going bad.

[Earthwateruser]

Thank you! At least I can rest easy that the software and electrical engineers didn't drop the ball.

[Koushtj]

Just checked and my liftgate also stopped when the car started and can only be closed with the button on the liftgate. I guess I'll call the dealer and see if there's a fix already.

[beelove]

Right after purchase I was letting my dog out of the back and after pushing the liftgate button I turned off the vehicle and I had the same issue, it stopped and had to use button on liftgate to get it to work.

[tsumeone]

I'm a little confused on the description of this issue. I want to see if I can re-produce it. Can someone post a simple list of steps to reproduce this?

[beelove]

I believe if you turn the vehicle on or off during liftgate operation, the liftgate stops and will not start again with the button on the dash?

[Ferrisfan]

I'm a little confused on the description of this issue. I want to see if I can re-produce it. Can someone post a simple list of steps to reproduce this?

That is a great idea. If the OP can do this, please also list whether you have set the liftgate to stop at a position other than the default "maximum open" position.

[tsumeone]

I believe if you turn the vehicle on or off during liftgate operation, the liftgate stops and will not start again with the button on the dash?

Are you initiating the liftgate operation with the button on the dash area, the remote, or the button on the liftgate when this happens? I know I have pressed the button on the gate to close it in the past and started the car while it was still closing, and it still finished closing.

[DTASFAB]

First world problems

[beelove]

I believe if you turn the vehicle on or off during liftgate operation, the liftgate stops and will not start again with the button on the dash?

Are you initiating the liftgate operation with the button on the dash area, the remote, or the button on the liftgate when this happens? I know I have pressed the button on the gate to close it in the past and started the car while it was still closing, and it still finished closing.

Pretty sure the thread is about liftgate dash button

[beelove]

First world problems

Very insightful, thanks for the contribution.

[tsumeone]

Pretty sure the thread is about liftgate dash button

What I read here is that the dash button doesn't work after the car is started when the liftgate is closing or opening. I am trying to clarify if this problem only happens when you initiated the opening/closing with the dash button, or if it is happening to you regardless of the method in which the opening/closing was initiated. More info = clearer picture for everyone.

[beelove]

My issue is indeed with the dash button. It happens when I use the dash button and turn on/off car. I just make sure I don't turn off or on car when it is operation, not a huge deal, but I can see how driving off with it open could be a problem.

[DTASFAB]

First world problems

Very insightful, thanks for the contribution.

If people could read my mind, I'd get punched in the face a lot.

[Earthwateruser]

I thought I was pretty clear in my original post. Maybe I used too many words. I have a 2014 Rogue SL AWD w/ intellikey.

1. Open the liftgate using the exterior button w/ the engine off.
2. Start the engine mid-cycle during the close operation. (usually right after someone else has finished loading the cargo area and you are already in the driver's seat)
3. Hatch cycle stops at whatever point you start the engine.
4. The dash button and key fob become unresponsive.
5. You have to get out of the car and press the button on the liftgate to finish the close operation.

It's more fun in the rain.

I suspect the problem would occur regardless of which method you used to commence the closing operation. The hiccup appears to be a function of starting the car mid-cycle. I have tried 'resetting' the system by turning off the master dash switch and then turning it back on. That does nothing. Only the button on the liftgate will resume the interrupted operation. There may be other factors, hence my original post to find out what others may experience. You can drive the car w/ the liftgate open, but there is a warning chime and a door ajar image in the driver's info display. Oh, my liftgate is currently set to open to max height.

I've solved my problem by simply not starting the engine while the hatch is closing. That approach may be satisfactory for everyone. Yes, this falls squarely into the first world problem category.

[beelove]

I believe if you turn the vehicle on or off during liftgate operation, the liftgate stops and will not start again with the button on the dash?

Does this sum up what you just said in two paragraphs?

[Koushtj]

Has anyone found a fix for this issue, my local dealer says its normal, yet I have tried it on another rogue and the tailgate never stopped. Also tried it on a pathfinder, tailgate stops for 2 seconds while the car is starting then it continues closing.

[Ferrisfan]

Has anyone found a fix for this issue, my local dealer says its normal, yet I have tried it on another rogue and the tailgate never stopped. Also tried it on a pathfinder, tailgate stops for 2 seconds while the car is starting then it continues closing.

Have you tried a different battery? I still cannot reproduce this issue on mine.

[Koushtj]

Anyone else come up with a solution or had theirs fixed at the dealer?

[colonelcasey]

I had this same issue occur on my 2015 Rogue. I don't run into this situation often so I've just resolved to waiting for the hatch to latch before starting the car...only a few more seconds. It is a minor annoyance though.

[Koushtj]

Of course definitely not a deal breaker, just don't understand why some do it and some dont?

[bsam]

I had the same issue with the power liftgate dash button and the trunk not closing but with different steps.

I drove up to my house.
Put the car in park so I can open the trunk with the dash button.
Passengers got off and I pushed the dash button to close the trunk.
Put the car in drive while the trunk was closing and the trunk stopped closing 2/3rd the way down.
Put the car in park and tried the dash button to close the trunk but that didn't work. Had to get out of the car to push the trunk close button.

[outtolearn88]

Anyone had any luck with a dealer fix for this issue ?

[Koushtj]

Anyone had any luck with a dealer fix for this issue ?

Nope, they still claim its normal.

[oldengineer]

I tried my '15 today and got pretty much the same results as the majority of posters. If the car is started while the liftgate is closing it will stop and only respond to the button on the gate. If, however, the car is idling and put in motion while the gate is lowering it will continue to lower and lock.