Post by
jfabulous »
https://forums.nicoclub.com/jfabulous-u235453.html
Thu May 01, 2014 8:50 am
Prior to Nissan, I had been a loyal Mazda customer. I started with the Mazda 3 and most recently owned a 2009 Mazda CX-7. I was nervous to switch car makers, but Mazda was not cutting it in terms of customer service (I had been to 5 different dealerships and their service departments were all TERRIBLE).
I was originally searching for the SL AWD in white w/charcoal interior and the Premium Package. I was willing to wait, and started shopping at different dealerships. The best I could find was $800 over invoice and a two week wait (I would have had it by Christmas ALLEGEDLY). The final dealership on my list had a white SL AWD on the lot ready to go and offered it at $27,500 if I took it right then and there, but with no premium package AND the dealership said there was no way a premium would be available for at least 3 months; that the other dealership was lying. I figured that was BS, but the price was pretty amazing as I know most were selling close to MSRP due to lack of availability and I was getting it at over $3,000 below MSRP (if you include the cargo cover I made them throw in). I am still having regrets about not having the Panoramic Sunroof and LED headlights (I keep seeing more and more lately and they match the LED running lights so nicely). I work at a bank and see dealer invoices and prices paid and, even in February, people were paying over $4,500 more than I did for what is a $1,990 package. If anyone could make me feel any better about NOT having the premium, I welcome your comments. Lol.
Needless to say, the dealership messed up on the delivery - they left stains all over the interior of the car, tried to fix it and got chemical stains on my leather seats. I made them replace the leather seats with brand new ones (originally, I demanded a new car). Someone else mentioned a strong smell from the car - it's true - it takes a few weeks to go away, but I think it gives that new car smell longer :-).
Okay, after nearly 5 months of ownership and 7,000 miles, here are my impressions:
DRIVING THE 2014 NISSAN ROGUE:
This thing is going to seem sluggish in the beginning if you are looking for pickup, but as it breaks in and adjusts to your driving style, you will notice the acceleration gets MUCH better. The turning is something that cannot be compared. It's SO SMOOTH. The Rogue has power assisted steering that is "loose" when you're parking and at slower speeds and then it "tightens" as your speed increases ... nice feature. Everyone I let drive it comments on how smooth and easy it is to maneuver. The ride is QUIET and very smooth. The stabilization features seem to work well when both hitting bumps in the road(Active Ride Control) and making turns(Active Trace Control). The car also has a hill assist feature that slows you down as you descend, which helps you maintain control of the car. You can turn it off if you prefer to fly down hills, but I like to leave it on.
GAS MILEAGE:
I took her on a trip from Long Island, NY to Salisbury, NC (roughly 1,200 miles round trip) and was averaging 29 MPG. Otherwise, I average 23 MPG (30% around town and 70% highway), which is significantly better than my CX-7, which was a 4 cylinder turbo and got 17-18 MPG. The gas tank could be bigger. I have to fill it up every 290 to 310 miles. Then again, that would probably add weight, which would lower the mileage, so ...
STYLING:
LOVE, LOVE, LOVE the styling ... it's aggressive in all the right places and implies luxury where it counts. The design choices and materials are definitely top notch. HOWEVER, I did notice that the leather tends to wear quickly ... it's already showing wrinkles. Before having the seats replaced from the dealer mess-up, I had used my heated seats on high and noticed that this seemed to increase the visibility of wear. I think perhaps the heat coils underneath are responsible for that, so I do not use the high setting anymore with the replacement seats, just in case my theory is correct. Some of the finishing was not so great and my Rogue is actually in the shop right now after extensive interactions with Nissan Corporate. They are currently replacing the passenger-side switch plate in the door, because it was not flush with the door handle and you could actually see in between the seam! In addition, the interior cargo light was not flush with the ceiling. For example, you should not be able to see up into the light from the side where the light meets the ceiling - it was actually hanging down a bit. I noticed some minor defects in the paint along the seams of the vehicle exterior. For example, on one corner near the passenger-side taillight, you could see a rough spot just on the edge where the paint must have settled. Minor, but there.
TECHNOLOGY:
You are not alone with the crashing of the Nav system, fellow owners. That's the main reason it's in the shop right now. They are doing diagnostics on the Nav and have actually reset it and updated the firmware to see if that corrects the issue. When I first got the car, it appears they did not do the prep properly and there was a shipping mode fuse that was not seated properly (it disables the extra electronic features during shipment), so the entire entertainment unit would occasionally not even turn on or even light up when I started the car. After they fixed that, the unit would still occasionally crash and reset itself (which is NOT good if you're in the middle of a trip with the nav guiding you).
When it's working, I find the tech really simple and easy on the eyes, especially the user interface. It's clean and thoughtful, unlike most of the nav systems I've seen in other cars where the map looks like a kid's drawing. The info screen between the gauge cluster is a nice touch. I love customizing what I see on the nav screen vs. the info screen. Most of them are useless (why do I need to see a picture of the car or need to know when the turn assist or stabilization is working?), but more options are better than none.
NissanConnect is pretty much useless. It's slow and they haven't developed ANY other apps to work with it since its launch; i.e., iHeartRadio (which barely works), Facebook (which is so slow WHEN IT WORKS that you're better off checking your phone at a light), and for the Android users, Pandora (ironically, this works great). I DO NOT UNDERSTAND why my iPhone has to be connected for NissanConnect to work in its entirety. That is, you only see album artwork and are able to view playlists when the iPhone is physically connected through the USB (hopefully it doesn't crash when you connect it) - NOT the case with Android - it actually plays better with Android phones, but no album artwork. Text messages can be READ to you (must enable notifications on your iPhone), but can ONLY BE SENT on an Android phone AND rather than you being able to say what you want the text message to be, you can only choose between standard or custom messages you've created ahead of time when the vehicle is not in motion. Such responses are "Can't text. I'm Driving, etc.". There is also an auto-response feature where you can assign one of these responses, but again ONLY with an Android phone. Be careful with setting up the phonebook. I had to play with my iPhone settings, because on occasion my car would say it's calling one person and start dialing ANOTHER person (which could get awkward). I find the settings work correctly when you leave all GROUPS unchecked, but then check All Contacts. If you check the groups "Phone Favorites" and "Phone Recents", this is what seems to confuse the car's phonebook. Again, you can find this under the "i" next to "My Rogue" in your bluetooth setting.
As a side-note, I've had the 2014 Altima S as a loaner car, and NissanConnect works better with iPhone on this model - not sure why it would be different?
CONVENIENCE:
The sound system rocks and the input options are excellent. The power lift gate is an option I never would have imagined liking so much, but it came standard with the SL and now I am happy to have it. There are THREE DC outlets available on the vehicle, which is great (one next to the USB, one in the center console, and one in the rear cargo area). I DO NOT KNOW HOW I LIVED without the AroundView Monitor. I LOVE IT!!! My only gripe is that if you try switching camera angles too quickly, it will lose signal and state, "check signal" or something like that and will not work until you put the car in park and try again. Also, if it's raining, the water tends to pool at the bottom of the lens, thus distorting the viewing angle. I would also enjoy a fullscreen rearview option without the around view when cycling through cameras. The dual climate control is VERY responsive. In the winter, the system delays itself until it is hot so that you don't have cold air blown at you. Nicely thought out, Nissan! The automatic headlights work very well with one issue ... the sensor is RIGHT BELOW where the inspection and registration sticker go (at least, in NY). When the dealership put the stickers on, it was blocking the sensor (clearly, they are not rocket scientists) and the headlights would be on ALL THE TIME. I had to replace the stickers higher so that the sensor would not accidentally get tripped. Now it works fine. Not the best idea for design though. The Divide-N-Hide storage in the cargo area is really cool ... not gonna lie. I have fun playing with the different configurations to see which works best. And I like that I can hide stuff below that I don't want visible (whether for security or aesthetic purposes).
NISSAN:
My interactions with Nissan Corporate have been much more enjoyable than any I have had with Mazda. I have a rep that calls me and knows any issues or concerns I have had. We know each other by name and they are very interested in making sure their customers are satisfied. When I say my car was in the shop for the Nav, it's because Nissan scheduled a specialist to come down from Connecticut to review my issues and correct them. That's saying quite a lot and will definitely have me staying with Nissan for many years to come if they keep treating me with such consideration.
SUMMARY:
All in all, this has been a bad dealership experience, which has let to an excellent Nissan Corporate experience, which is what matters most. I have since begun using the dealership closer to me for service, which is where I was originally going to purchase the vehicle and we seem to jive well. It's a smaller dealership, with more attention granted to its customers. That is really what I needed. The dealership where I actually purchased the car made me feel like a number as soon as I drove off the lot.
The car is an excellent remake and I have no worries about it being the first year. The quality is there. It is a well-thought-out crossover and I made the right choice (still questioning not spending the extra and waiting a few more weeks to get the premium, but Che Sara). Technology is dodgy in cars to begin with, but the Rogue hits the mark where it counts and I'm hoping the update they're giving me corrects the minor crashing issue and potentially speeds up the NissanConnect. Maybe Nissan is doing too much all at once and will catch up soon. Regardless, I'm much more comfortable in this SUV than any vehicle I have ever driven.