Welcome to NICO!
A few questions...
Which Phone and carrier?
Is the Phone OS up-to-date?
Have you checked it's compatibility? The Bluetooth® Information Center lists all compatible phones for Nissan vehicles. Begin your search at
Find a Phone.
Will a non-recommended Bluetooth®-enabled phone work?
If your phone is not on the Infiniti recommended phone list, limited functions may be available, but the system will not operate correctly or to its fullest capability.
Nissan Bluetooth® Information Center
FAQ's