2011 Versa 1.8L SL iPod Interface Issues

[aliciap1214]

We have a 2011 Versa 1.8L SL with the iPod interface (Nissan cable), and when using the iTouch 2nd Gen it works and then it doesn't work. The iTouch itself shows that it is connected, but the stereo says "iPod not connected". If you unplug the iTouch and plug it back it, then it will work.

We've taken it into the dealership 3 times, and this last time they tried to tell us that only 1st Gen iPod/iTouch are compatible. It is a 2011 car and they claim only a dinosaur Apple product is compatible? We were NOT told this when we purchased the car.

After a very heated discussion we got them to take a cable out of a new car on their lot (they were supposed to order a new one and never did), and switch out our cable for it. It worked without issue about 5 times, and now it is back to working and not working.

From our perspective it is not the iTouch as it says it is connected, so it HAS to be the stereo itself. How in the world do we get Nissan to take care of this? We also purchased the Maintenance package, so by law aren't they forced to fix it?

[robaustin]

My reply from another thread:

It's not Nissan's fault for any of the issues you are having - it's Apple's. When they update the firmware - it can mess with the way other devices talk to it. As an example, my 4G touch won't even work with a Specktone home speaker system dock we have.

For the Touch - I have found that sometimes it isn't recognized on the first try, but often the second time works. This happens especially after I have done a sync to the PC and the iPod piece of the device hasn't been running. I have also found that if you start playing a song, and then pause, and THEN plug it in - it's seen first time, every time. If I shut the car off, leaving the iPod in the car and then get back in again - it fires up right away because the iPod music playing software piece of the OS has just been running. Same thing if I even remove it, use it for other stuff, and then put it back. As long as the iPod piece that plays audio is active - the Nissan interface finds it right away - the Nissan interface is looking for the actual iPod music playing software service to be running on the device right away, and when it's not, it throws it for a loop.

The reason I think this also - is that my wife has an iPod Classic - which does nothing but play music. It gets seen every time without fail.

Hope that helps explain it. Nothing Nissan does is going to help. The Nissan interface is relatively simple about what it wants. It wants to see an iPod that plays music, and if that piece isn't running, it ditches out. By the way - this is partially Apple's fault - because when an accessory is plugged in that is supposed to access the music player - the OS should fire it up, but it often doesn't.

--*Rob

[aliciap1214]

Rob,

Thank you for your reply. We have been ensuring that the iTouch is playing before hooking it up to the car, so we're pretty certain that is not the issue. However, just other day we downloaded the latest iTouch update, and the iTouch APPEARS to be working as it should (this is iOS 4.2). I'll let you know if that changes, though.

Thanks!

Alicia

[robaustin]

Ah! Good to hear. I have 4.2 on mine as well. My OLD first gen touch also worked fine on software 3.1, so maybe something in the first iOs 4 was kind of "breaking" the connection. It's almost ALWAYS Apple's fault when these things go wrong. Their software updates are notorious for making things like this not work!

--*Rob