2011 G37 Infiniti Journey radio issues

[smokinjoe44]

Just got this car on Feb. 28th and realized after driving a 2010 G37 loaner that my radio is very low compared to this model. Mine had nav, the other didn't. I checked all settings and even had my dealer check these as well and they are telling me all is fine. But on the 2010 G37 I can turn this up not quite half way and it is louder then my 2011 when turned up all the way! What is going on here. I even called Infiniti office to see if any changes had been made to the premium package with my Bose radio and they stated nothing has changed. If anyone had any information on this or the same issue please let me know and thanks in advance for your help.

[joe603]

Check the speakers from the head deck test menu. (You need to turn off the audio, hold the settings button down, and turn the volume clockways at the same time.) From the menu's find the speaker test section (check my sig for the fsm for the exact procedure) On my brand new g37, my Bose amp needed to be replaced because one of the rear door speakers had no sound!