2010 M35x: Key ID: NO

[cpritch]

Have a 2010 M35x. Yesterday suddenly the trunk wouldn't open. I had one Christmas gift there but was able to pull it out through the back seat. Didn't think much of it. Today I went out to go to the store and the key fob wouldn't lock or unlock the doors. Thought that was weird. Sat in the car to go and nothing. So I figured the battery was dead/dying. Looked on YouTube, found out how to replace that and did so.

Now when I go to start it up, nothing happens. I called the dealership and they told me to push the start button with the key fob and when I do that it says Key ID: NO. They say it might be the fob that needs recoding or the entire unit (They called it something specific that I can't remember). The Infiniti dealership is 60 miles away so I plan to tow to a Nissan dealership tomorrow, they said they could do all the Infiniti work.

My car is in my garage...how can I get it in to Neutral to push it back out? I've only had this car 1 year. I only got 1 key fob with it and it did not come with an Owners Manual. Thanks for any suggestions.

[EdBwoy]

...My car is in my garage...how can I get it in to Neutral to push it back out? I've only had this car 1 year. I only got 1 key fob with it and it did not come with an Owners Manual. Thanks for any suggestions.

General directions for the shift lock.


Unfortunately I have not experienced the other issues you are facing, to be able to give any meaningful advice.

EDIT: I suppose you have attempted to start the car by inserting the key fob into the intellikey slot near the left knee area on the bolster?

[Rogue One]

Welcome to NICO! Sorry to hear that your car is having trouble. I'm not all too well versed in your vehicle, but can offer an option for you.

Here at NICO, we have Factory Service Manuals available free to members. Take a look at the link in my signature and find the FSM for your car and you'll have all the info you'll ever need to make the repair and try to diagnose it for yourself while help is on the way.

2010 Infiniti M35/M45 Owner's Manual (PDF)

2010 Infiniti M35/M45 Quick Reference Guide (PDF)

When you get it to the dealership, they'll check the Body Control Module (BCM). Ask them to check the key fob to see if it's defective.

[Rogue One]

It appears that your vehicle may have been subject to a recall. You'll want to make sure the recall repair was performed on your vehicle.

2006-2010 Infiniti M35, M45 Recalled To Fix Electrical Problem

Nissan is recalling certain 2006 through 2010 model year Infiniti M35 and M45 luxury sedans to address an electrical problem that could cause the engine to stop unexpectedly.

A notice on the National Highway Traffic Safety Administration (NHTSA) website puts the number of vehicles potentially affected by the safety recall at 98,300. Affected vehicles were built from April 4, 2004 through October 5, 2010.

The problem
According to the NHTSA bulletin and documentation (PDF) submitted by Nissan, over time, the accelerator pedal sensor signal may deteriorate, “resulting in the output of an incorrect signal causing the engine to go into fail-safe (limp home) mode.”

In such a fail-safe mode, the automaker said, “throttle valve deposits may cause the engine to stall when the vehicle is coming to a stop or at idle, increasing the risk of a crash.”

According to a report in The Detroit News, Nissan had investigated reports of the problem in 2011 and 2012, concluding at the time that “the issue was not an unreasonable risk to safety” and didn’t merit a field action because “the vehicle went into fail-safe mode (allowing a driver to safely pull over to the side of the road), the probability of the engine stopping was very low, and the engine could be restarted.”

Nissan later decided to proceed with a safety recall “upon further consideration of this issue and out of an abundance of caution.”

What Nissan will do
Nissan will notify owners and dealers will replace the accelerator pedal assembly and reprogram the engine control module (ECM). The service will be performed at no charge.

The Nissan safety recall is expected to begin in early November 2013. In the meantime, owners of 2006 through 2010 Infiniti M35 and M45 luxury sedans with any questions or concerns may contact Nissan at 1-800-647-7261.

Alternatively, owners of vehicles involved in the campaign may contact NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 or go to http://www.safercar.gov. Reference the NHTSA campaign ID No. 13V430000.

[BlackCat81]

That recall is totally different than a key not being recognized.

[Rogue One]

That recall is totally different than a key not being recognized.

Did you read his entire post? For that matter, where in my post about the recall did I suggest that this might be the cause of the problem?

A new member came here looking for help. That person mentioned 1) I've only had this car 1 year. 2) it did not come with an Owners Manual. My first post provided links to download the owners manual, the quick reference guide, and the FSM. As an after thought, I posted the info about an important vehicle recall, inferring that as long as the car is going to be taken to a dealership, it would be a good idea to make sure all necessary repairs have been performed.

[BlackCat81]

That recall is totally different than a key not being recognized.

Did you read his entire post? For that matter, where in my post about the recall did I suggest that this might be the cause of the problem?

A new member came here looking for help. That person mentioned 1) I've only had this car 1 year. 2) it did not come with an Owners Manual. My first post provided links to download the owners manual, the quick reference guide, and the FSM. As an after thought, I posted the info about an important vehicle recall, inferring that as long as the car is going to be taken to a dealership, it would be a good idea to make sure all necessary repairs have been performed.

Never mind

[Ilya]

That recall is totally different than a key not being recognized.

Did you read his entire post? For that matter, where in my post about the recall did I suggest that this might be the cause of the problem?

A new member came here looking for help. That person mentioned 1) I've only had this car 1 year. 2) it did not come with an Owners Manual. My first post provided links to download the owners manual, the quick reference guide, and the FSM. As an after thought, I posted the info about an important vehicle recall, inferring that as long as the car is going to be taken to a dealership, it would be a good idea to make sure all necessary repairs have been performed.

I think it was just easily inferred that it was suggested to be related. That's all that BlackCat (who is an Infiniti tech) was saying. I initially had the same reaction but I didn't' read the whole post (was on the phone).

It's all good people...let's take it easy before Christmas and let the OP get back to us.

[BlackCat81]

Exactly. I read it thinking that it was advice on what could possibly be wrong. In addition to that, I didn't want him to have high hopes it would be done for free, because everyone automatically see's "recall" and thinks the repairs will be done at no charge. No harm no foul.

[cpritch]

Thanks for the responses. I had it towed to a Nissan dealership that was much closer (13 miles vs. 55 for the Infi dealer) this morning. It was a huge pain because I have a side-entry garage. The steering was locked and the tow truck couldn't get around. Luckily it was dumping snow so we were able to slide the rear-end around on the ice.

Crossing my fingers that this is a simple fob reprogram and not something major like replacing the computer/board.

[cpritch]

Update:

It's fixed and was a bad battery. Turns out the battery I replaced it with was bad also. So I paid $50 to have it towed in to replace a bad battery. But I did learn a valuable lesson: Apparently there is a little slot over on the left, just below the steering wheel to insert your fob and override the car. So if the battery in your fob is dead you push the key fob all the way in and it will allow you to start the car anyway. That would have been great info 24 hrs before.

I'm quite miffed that A) I couldn't discover that on my own using the Google and B) the Infiniti dealer that I called TWICE didn't tell me this. They lead me all over the place about how expensive it would be to fix that "error" and that there was no way to start the car if it wouldn't start by pressing the button with the fob. As I said in the OP, I purchased the car used, have only had for a year and it didn't come with a user manual. But thankfully it was just a dead battery in the key fob and not needing to have it reprogrammed ($150) or a new fob ($200 + the $150 reprogram fee).

So, putting this update here and hopefully will help someone else in the future.

[Ilya]

Sucks you didn't see Ed's response earlier...he suggested the keyfob slot. But glad you got it all sorted.

[Rogue One]

Update: ...But I did learn a valuable lesson: Apparently there is a little slot over on the left, just below the steering wheel to insert your fob and override the car. So if the battery in your fob is dead you push the key fob all the way in and it will allow you to start the car anyway. That would have been great info 24 hrs before...

I'll just leave this here...

» Tue Dec 22, 2015 11:25 pm ...I suppose you have attempted to start the car by inserting the key fob into the intellikey slot near the left knee area on the bolster?

[cpritch]

Yeah, unfortunately I did not see that post before logging off last night and then because of all the last-minute Christmas stuff we needed to do I had to make a quick decision to schedule having it towed first thing this morning. Would have been a nice video to see a few hours earlier. ;-)

[BlackCat81]

Hey, $50 isn't too bad. Look on the bright side, at least it wasn't a BCM or something really expensive! Santa was looking out for you.

[EdBwoy]

Thanks for fixing the links for me Rogue1. I suppose if I had embedded them as youtube videos they would have popped out a little more. I chose to leave them as links because the last videos I embedded as youtube videos wouldn't work on my phone but worked on the computer. These seem to work fine on both media devices :

Anyway, to the OP, glad it didn't end up costing too much. My suggestion was made because over the years I have learned, just like you did, that "new" doesn't necessarily mean perfectly functional.

Merry Christmas and enjoy your holidays folks!

[TDot]

Interesting, i never knew. You could turn the car off while running by hitting the start button three times, or holding it. But what will that do for you that throwing the car in neutral wont? I think it's a even worse because when you shut the car down you lose steering.

[EdBwoy]

Interesting, i never knew. You could turn the car off while running by hitting the start button three times, or holding it. But what will that do for you that throwing the car in neutral wont? I think it's a even worse because when you shut the car down you lose steering.

One situation that comes to mind is when your car overheats [or your m45 loses/damages a rod bearing ] and you need to shut the engine off almost immediately to avoid further damage.

You lose power steering, but at higher speeds it's easier to steer even with no power assisted steering.

However, as you said, personally I'll let an engine self destruct before I put my or any other motorist's life in danger by abruptly stopping on the highway.

[szh]

However, as you said, personally I'll let an engine self destruct before I put my or any other motorist's life in danger by abruptly stopping on the highway.

Indeed!

For the same reason, I tell my wife and son that if they have a flat tire on the highway, keep driving to the next exit and get off the highway onto an exit ramp or side road before you get out to change the tire - even if it seems like there is plenty of shoulder. More so if it is on the driver's side!

If the tire shreds as a result of doing this, so be it - much safer than to try to change the tire in high-speed traffic or at night! I have heard stories of people at highway speeds driving right into a parked car on the shoulder (if it is too close in particular) ... thinking that it was moving in another lane!

Z

[EdBwoy]

Indeed!

For the same reason, I tell my wife and son that if they have a flat tire on the highway, keep driving to the next exit and get off the highway onto an exit ramp or side road before you get out to change the tire - even if it seems like there is plenty of shoulder. More so if it is on the driver's side!

If the tire shreds as a result of doing this, so be it - much safer than to try to change the tire in high-speed traffic or at night! I have heard stories of people at highway speeds driving right into a parked car on the shoulder (if it is too close in particular) ... thinking that it was moving in another lane!

Z

Safety is key!