ntech1989 wrote: wbohannon wrote:
It happened again! Our steering motor went out for the second time. Even after we turned off the automatic stow option. Now we are waaaaaay out of warranty. What a piece of crap assembly Nissan has built. How is possible that ours failed early enough for it to be replaced for free, only to break again. What makes me really pissed, is that clearly this is a problem affecting many customers, yet there is no recall for it. Screw Nissan...I used swear by them, but ever since we bought this Murano, brand new in 2009, its been problem after problem. Not only that, their dealerships have horrible product knowledge and their mechanics are idiots. I will NEVER buy another Nissan product again. They can stick it......
Not all Nissan mechanics are idiots, thank you. There is a TSB on this and it should be under warranty. If you have had it replaced already there are parts warranties for parts that have already been replaced.
Well, here we go again. Another wheel tilt/telescope failure on my wife's Murano...I didn't say "all" Nissan mechanics are idiots, I was specifically referring to everyone I have come into contact with, thank you. There should be a recall, not a TSB. This steering wheel issue is bad on an engineering level. The way it affects the safety of the vehicle is unacceptable. It has failed again, for the third time, after we have taken every effort to minimize its use. Having this function marketed to us, along with others, contributed to our choice in buying this car. It had a convenience package which included a programmable, moving steering wheel. This time, the dealership is expecting us to pay for the labor and replacement of a faulty part. Now what is likely to happen? The tech will install another plastic crap part, tearing up the steering column and the interior of the car, just like they have every other time they got their hands on the damn vehicle. They don't care, its not their sh*t. They just gotta beat their flat rate, so they can get on to trashing another car. We have to figure out rides, how to get the car dropped off and picked up. Oh yeah, and my wife uses her car for work, so now its affecting her job. All to be pretty confident that it will happen again, because the assembly is junk, but Nissan wont do the right thing, and take care of the problem properly. I guess maybe they don't know what that is, but I bet they have changed that design. If they didn't, then they really are idiots. Anyway, if this is happening to you, and your beyond warranty, get ready to bend over and take it.