2009 Murano Bluetooth Connectivity Issues

[bjb413]

I have had my murano now for a year - the phone connected to the car very nicely for the first few months. Then I started having problems and had to manually connect, tried to work with Verizon on the issues and have tried a few suggestions from them - the last being deleted the profiles off the car and the phone and resetting up the connection. Now the phone won't connect at all to the car.

Has anyone else had these problems?

[martinrrrr]

I don't have a recommendation, but I can relate that I've had my 09 Mo since April last year and have used my my ATT 8310 Curve w/o any problems.

[Bunshaw]

What type phone is it? Will it connect to any other bluetooth devices?

Occassionally my phone will seem to get "stuck" trying to connect via bluetooth and restarting the phone fixes the problem. It doesn't happen often, maybe twice so far in my 7 months of ownership.

[martinrrrr]

The 8310 is a Blackberry. And yes it connects to other BT devices. I used a Samsung WEP200 before I got the MO.

[Bunshaw]

martinrrrr, I was actually hoping bjb413 would respond since they are having troubles.

I believe you when you say your Blackberry hasn't had any trouble. The Blackberry OS is pretty stable.

[bjb413]

Hi

thanks for the response - it is a LG VX 8350. I was able to finally, after two weeks of trying, reconnect the phone to the car and it worked for the one trip. Now i have to "manually" connect the phone - using the bluetooth menu on the phone. It is really frustrating since the phone/car combo worked fine for months.

so I really think it is the phone but I don't know why and Verizon has not been able to help. i am due for a new phone in May so now I guess i should find out what is dependable.

and yes i used to connect the phone to a jabra earpiece before I got the car.

any thoughts? and again thanks

[Bunshaw]

Now that's really interesting. I have the LG VX8800 (aka LG Venus) and a Jabra earpiece too. It may mean nothing at all or it may mean that the LG bluetooth software/hardware is a bit flaky in general. If you are still having trouble try restarting the phone and see if that helps you any. I too have found that the MO is not at fault when my phone is having issues and I'm not sure what causes it. I would do everything I could to troubleshoot before going to the manufacturers. Otherwise Verizon will probably blame the MO and Nissan will in turn blame Verizon/LG sending you in an endless circle...or so they hope.

Also, are you bringing the earpiece with you on trips in the car too or leaving it at home now that your MO has bluetooth?

I don't think it would be a waste of time either to check that the phone's bluetooth is active and not turning off after each connection and that the auto pair handsfree mode is active in the bluetooth menu. It may have been accidentally turned off somehow. Some phones also turn off their bluetooth radio after a while of no use to save power, especially when initiating a manual connection.

If you are able to manually initiate the connection successfully then there shouldn't be any reason why the phone couldn't do it automatically. The only reasons I can think of why it wouldn't work is that the phone was set not to do so, it was already paired with an active handsfree connection, or the bluetooth radio was off in which case initiating a manual connection would turn the bluetooth on only for that one connection and then it would turn off afterwards.

[ldenton]

To resolve my problem, I deleted the profile from both the vehicle and the phone (Motorola Krave) and re-started the pairing process. I also found that the phone's earpiece had to be turned off in order for the vehicle to connect to the phone.

My solution has only worked for a couple of weeks, so I don't know if it is permanant.

Good Luck.

[gctex]

I have the same issue with my blackberry 8310 ... the pairing worked fine for a year and last week it started giving issues ... it identifies the car and I am able to enter the pin, but it just wouldn't connect to "MY CAR" ...

Have you been able to resolve the issue yet? ...

[brainguyus]

Not sure about this but there may be a correlation.

First, I'm not a cell phone person. I bought a cheap Virgin Mobile Arc 1 month ago to keep in touch with sick parents. I keep the phone on a charger in the center console. For the first three to four days the phone connected flawlessly everytime, then it just stopped and would not connect unless I power cycled the phone. I tried everything described above....deleting and re-creating....etc.

This continued until I had the car in for the service bulletin described in this thread...zer...esets. (The TSB shown in the thread has since been revised so that only a reload of updated software is required). That was about 10 days ago and the phone now connects every time and has been stable ever since.


Modified by brainguyus at 8:27 PM 6/10/2009