At one point Clarion offered a good will waranty on their cd changers due to the known jamming/failure, and offered free replacements through the dealership. However, I had this done in '08 whereas, the free replacement program may now be obsolete.

The CD changer isn't broken. You'll simply need to remove the cd changer, and fix the jam, so the cd changer will operate normally again. Despite being a CD changer, the Clarion units work best using one CD at a time.
