15,000 mile service

[fshrmn]

I have always been leery of getting any recommended services done except my oil changes and timing belt changes for cars that need it. I finally decided that I was going to get the 15k service done on my 03 G35. The place I bought it from here in Phoenix wanted $458. OUCH. I called another dealership across town and they had their price at $100 dollars cheaper. Still way too much for what you get, but I have had some really unfortunate events here and I needed to get my car taken care of on someone elses time besides my own. Anyway I drive my car an extra 30 miles in rush hour traffic to get the better deal. I also had a pinstripe removed.

2 days later when I pick up my car, I am heading home on the freeway and it starts raining. I flip on my windshield wipers and guess what. My drivers side wiper blade is junk and I can't see anything out half of my window. The dealer was closed and it was the begining of the weekend so I haven't contacted them. It says right on my reciept that the wipers were checked. for this kind of money I would expect excellent service. How do I know they did any of the other stuff. I don't like to call and complain anywhere much, but this really really makes me angry. As far as i am concerned I ought to get all my money back. I pay extra money for infiniti service I thought.

Oh well I just wanted to piss and moan some. I left the dealership names out because I don't want to offend anyone that may work there.

fshrmn

[fshrmn]

On the bright side, after calling the dealer, they were very apologetic and offered to do the service again, or drive to my house and install the wipers. I can deal with mistakes as long as people want to fix them.

fshrmn

[PalmerWMD]

On the bright side, after calling the dealer, they were very apologetic and offered to do the service again, or drive to my house and install the wipers. I can deal with mistakes as long as people want to fix them.

fshrmn

Cant complain there.Mistakes are ok as long as they are being owned up to.

Fred..

[rydwhite]

That seems awfully expensive for the 15k service. I was thinking mine ran around the $175 mark.