Post by
krimsonviper »
https://forums.nicoclub.com/krimsonviper-u23076.html
Thu Apr 17, 2008 3:11 pm
Well, for the first set of subs, after breaking it in, they rubber fell off of the cone WITHIN 2 weeks after installing. Now, i dont think i was pushing it too hard, but still it should have lasted more than 2 weeks because i've had experience with other speakers, plus the gains were barely up.
After i sent it through to get maintenance done, i got one sub that was different ohm load. I would have sent it back for the correct one, but then i'd have to pay for shipping again, and i said forget that, its not worth it. I installed them, and i was getting a paper wrapping noise coming from one of them and the other ones cone rubber was again, coming off of it. Reliability with their subs, IMHO is garbage. They need someone different to build their stuff
My 1st elemental amp (nine.2x) had to be sent in to service along with the subs because the RCA inputs were installed crookedly and wouldnt work. So, i bought a 500/1 because i got the subs back before i got the amp back. I havent checked this amp yet, but i havent had time to check it for defects, i just want to sell it.
My overall experience with this company has been horrific. If I had known that their warranty would be done, AFTER i pay for shipping, i wouldnt have done it. I would have just gone to circuit city or best buy for the convenience of having the warranty taken care of, w/o the extra money coming out of my pocket to do so.
And my customer experience was good, until i had to get my warranty work done. It took them 5 months to get my subs back to me and another month(total 6 months) to get my amp back months BEFORE they were on back order. Now something tells me that
A. They were lazy and didnt give a d@mn about my warranty
or
B. They have alot of problems with their reliability/quality of their stuff being built that they just didnt have stock to accomodate everyones warranty work and fulfilled others before mine