'10 EX -- Bluetooth issues - ?

[mcouper11]

Bluetooth worked fine for awhile (aside from crappy sound quality). Now still recognized but cant place outgoing call -- just switches off. Deleted and re-paired twice, no avail.

[cromagno]

I have Sprint. I tried the Samsung Moment. The phone sounded terrible in the car and the person on the other end could not hear me past the static, it would connect and disconnect constantly, sometimes you could not answer, it constantly needed to be rediscovered and then froze up so you had to remove the battery to restart the phone. I had the phone reflashed. Nothing really worked. I returned the phone. Infiniti has ZERO current Sprint PDA/Smart phones in their recommended list. By the way, my four year old Sprint Blackberry bat phone from my job does just fine. I think there are one or two secret phones that work with Infiniti/Nissan's bluetooth.

[sg77]

In my '08 EX, my Samsung M300 (a basic phone that's a couple years old) works fine with Bluetooth.

[jamesstock]

Been using Bluetooth to connect (voice) to Nokia 5800 and iPod Touch (audio) w/ factory stereo w/out issues.

[SteveTheTech]

I posted this in the Nav rebooting thread and it actually applies here too. For some of you with 2010 models who have the Version 1 or 1a software you should get the device update software. It fixes some of these known bugs.

EL09-045a ITB09-052a April 7, 2010
NAVIGATION SYSTEM SOFTWARE UPDATE
This bulletin has been amended. Please discard previous versions.
APPLIED VEHICLES: 2010 EX35 (J50)
2010 FX35/FX50 (S51)
APPLIED VINs EX35 built in this range: JN1AJ0H(**)AM 700002 - 751570
FX35/50 built in this range: JN8(*)S1M(**)AM 800002 - 850929
IF YOU CONFIRM
A customer reports any of the follow issues with their navigation system:
• System reboots when making a Bluetooth ® phone call
• Lock-up when switching regions
• A POI is listed in the wrong city
• POI “Search by City” is not available in select Canadian Provinces
• “House Number Field” is blank during voice destination entry
• “Voice Destination Entry” cancels during “Calculate Route”
• Certain cities are not available in destination “Select a City”
and
The navigation system Map Version is 09-10 MAP No.1 (see page 3).
ACTION
applies to your vehicle.

Note the Vin Range
Under INFO you should be able to view the Nav soft version, If it is anything other than 09-10 1b you need and update.

One of the issues listed with the phones and POI locator input are addressed in this reflash.

[wxman]

Does the call history work right for anyone? On mine I can get the names of prior calls/callers but NOT the time or date, those fields are always just dashes. Is this a common problem, or do I have an "issue"?

[jamesstock]

Mine works fine....using Nokia 5800

[Jarob]

2010 Ex35 AWD Journey- Both my Wife's LG and my BlackBerry have issues with the Bluetooth. DIfficulty connecting, TERRIBLE SOund quality !!!!!! No one on the other end can understand us...so what's the point?? DOes Infiniti have a fix for this? I was just going to make an appointment to have it looked at. Any advise on your experiences would be great ! Thanks !

[SteveTheTech]

Erase everything and start from scratch.
Bluetooth is fussy and not all phones work well. I know there are several sub-setting in the RIM software that can impact connectivity and voice transfer quality with external devices. I think software #4.5.0.186 had a few BT things as I had to reset my cars BT after the refresh on my 8330 a week or two ago. Always set your phone as a trusted device and if your phone is connected to anything else while it is connected to the car it might. Encryption can be on (if required) but the car needs to be the primary device.
I can tell you from my experience the location of the microphone and quality of the components have improved since the first EX (although the details are small it is there). Although it will never be perfect sound quality (even the best connection might have some tunnel effect on the other end there are limitation in connectivity just in the way Bluetooth works.

[RedwinGV]

Erase everything and start from scratch.
Bluetooth is fussy and not all phones work well. I know there are several sub-setting in the RIM software that can impact connectivity and voice transfer quality with external devices. I think software #4.5.0.186 had a few BT things as I had to reset my cars BT after the refresh on my 8330 a week or two ago. Always set your phone as a trusted device and if your phone is connected to anything else while it is connected to the car it might. Encryption can be on (if required) but the car needs to be the primary device.
I can tell you from my experience the location of the microphone and quality of the components have improved since the first EX (although the details are small it is there). Although it will never be perfect sound quality (even the best connection might have some tunnel effect on the other end there are limitation in connectivity just in the way Bluetooth works.

STT,
I won't get our EX until next month, but a question. We BT our phones to our house( no landline.) We don't have much connect issues with our MDX. Is there something we should look out for when we get the EX with a phone connected to our House BT? Frequently I have to "connect " the phone to the MDX, but some times it connects automatically once we leave house range. So it's usually pretty painless to connect.

I guess I can be patient until the EX is here, but curious if you've seen this set up before and advice as to what to do- if anything. (having a phone BT'd in to another device then getting into the EX)
TIA

[SteveTheTech]

A Bluetooth house huh... that's a new one. What type of device are you using for that? (If you don't want to share PM me please).

I'd like to see some specs on it but I can imagine one the relationship is established there should be little issue having it work on a regular basis.

All BT devices use a " synchronization" clock to make sure all peripheral devices are on the same page. One of the devices is the master and the other is a slave in the case with the car the car needs to be the master, meaning the phone must receive the timing command for everyone to be on the same page. I would imagine that your home device is the same way but I wonder what the signal strength is and if that might mess with the phone.

What you have might take some playing around with to get everyone working correctly...then again it might not. The EX uses a few different BT protocals than the MDX did.

[RedwinGV]

I use a Dock N Talk. http://www.phonelabs.com/prd05.asp

There are others out there, but I've had this one for over 4 years. This one only allows one bt phone at a time. Some newer/other manufacturers allow 4. Pretty cool.

I have no landline. It's a device that you plug into your wired house phone lines. I then plug one house phone into that. Then any phone in the house that is wired will essentially be an extension of one's cell. Works well for me. And yes, it does reach to some of my garage so I have to get our of range to connect to my MDX. Sometimes it does it automatically others, I have to force it. Who knows why? That master/slave may be the issue- along with where the range of the house BT really is. In the garage, it has been spotty, but since I don't leave my cell in the garage, I've never delineated it.

When I return home and shut off the MDX, the phone reconnects to the house. It should be a bit fun with the EX. I'll play around with it and see what happens.
Thanks for your contributions on the board!

[Ex35Me2]

Slightly OT here, the sound quality is so awful when playing music with Bluethooth comparing to straight USB connection. In my opinion, it's not practical to consider it as a main channel of connection.
Does anyone feel the same?

[RedwinGV]

We just got ours a few days ago and I only listened to one song. I have an LG touch. Sounded quite good. I don't know if I'll use it that way since I would suspect one can only bt the phone or the music and not both at the same time. I'll still learning though. I haven't even tried to USB anything in yet.