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mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

  Seeking information on Nissan Murano reliability


Because existing sources of auto reliability information left much to be desired, in late 2005 I started conducting my own reliability research at TrueDelta.com. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so any significant changes in a model's reliability become apparent quickly.

We've been providing results for the Murano, but more participants remain needed to properly cover all model years.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, panel members receive full access to the results for free.

For the details, and to sign up to help out:

Vehicle reliability research

Modified by mkaresh at 9:17 AM 9/13/2009



truedelta.com
Vehicle reliability, price comparisons, fuel economy
mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)


Still looking for more of these models. I'd especially like to track CVT failure rates in the Murano, as it was the first U.S.-market Nissan with that increasingly used transmission.
nmurano04

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4 posts
2004 Nissan Murano SL AWD
Haymarket VA
2-13-2007

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)


hey there,
I've owned my Murano for about 3.5 years now and I must tell you that I have driven it quite hard. I've taken good care of it of course, but the one detail that I somehow overlooked was the transmission fluid. I'm nearly at 60k miles on the car and i haven't replaced the transmission fluid yet. What's impressive is that it still performs the same way and I've come to find out that it doesn't need to be replaced that often and its only a precaution of the factory. So the CVT transmission is quite reliable and I would recommend it to anyone. Not to mention. it is so smooth when your accelerating, and it keeps the engine extremely quiet.
mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (nmurano04)


Thanks for the info.

Helpfull as it is, though, my analysis will only collect data gathered through TrueDelta's survey process. I'd like to include the Murano in data collection, but need more cars first.

fueler



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3006 posts
1999.5 QX4, 2000 Honda 2.0T
San Diego / Baja California
1-16-2007

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)




MY CVT FAILED AFTER 5 DAYS!!!


WHAT A CROCK!!!







mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (fueler)


It's always possible. The question is how likely it is.
mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)


The 2003 Murano is now well over halfway to the minimum, and the 2006 is about halfway. I'd like to get started with the Murano, just need more participants.

For the details, and to sign up:

Vehicle reliability research

MrPote

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2 posts
Murano 03
Caguas PR
8-23-2007

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)


my 03 murano performance it's so great and i love how the CVT works... i don't have any problems with it... a smooth ride, great handling and nice speed... So, it's EXTREMELY RELIABLE
texas_murano

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2 posts
2003 Murano SL
Lubbock tx
1-3-2008

 « lovin' my Murano SL


I bought the 2003 Murano Christmas for my wife. Even though it has 107k it runs like brand new. The interior is in perfect condition. I final tracked down the old owner to find out if it had had a new trans etc. He said it was the best car he ever owned (traded it in on a new Murano). Changed the tires once and oil every 3k. Thats it.

Things I love:
Heated seats
headlights
memory seats
dash
dual HVAC
hatch
power

things that make me frown:
rear seat cupholder on the floor
over rough road the ride in back is a like riding in a boxcar



Modified by texas_murano at 8:01 AM 1/19/2008


Modified by texas_murano at 8:11 AM 1/19/2008

Modified by texas_murano at 8:14 AM 1/19/2008

JJCANE

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2 posts
2006 Nissan Murano S
lenox ma
1-20-2008

 « Re: Seeking information on Nissan Murano reliability (mkaresh)


I've had my 2006 Murano S about 2 weeks. Rides great, no problems yet...except my gas mileage indicator keeps getting less and less...its says I'm around 13-16 mpg around town. Is that normal? I thought I'd get near 18-20 mpg.

Otherwise, I love it.

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano reliability (JJCANE)


You can find responses for the Murano to TrueDelta's Fuel Economy Survey here:

Nissan Murano fuel economy

With regard to our Vehicle Reliability Survey, the 2003 Murano is now included. Other model years aren't quite to the minimum yet, but are close.

Vehicle reliability research

Apple3154@aol.com

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24 posts
2005 Nissan Murano
New york NY
2-6-2008

 « Re: WORST SUSPENSION HANDS DOWN!


You are right. It is like riding in a box car. In fact a boxcar would be better. It is so bad my passengers say things like OUCH! and OH MY GOD!. I do not know how you can be happy with any car with this terrible suspension unless you never have any passengers. Would never buy another. To bad I bought this "thing" new. If I sell it I will lose a ton of money. THE WORST!!!
Teeeno

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2 posts
2005 Nissan Murano SL AWD
Gilbert AZ
2-20-2008

 « Re: Seeking information on Nissan Murano reliability (mkaresh)


Hi. I have a 05' SL AWD that we brought down to AZ from Canada and it's been awesome. It went from -40C in the winter to +40 in the summer. The CVT has save a TON of gas & makes the suv easy to drive.
mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano reliability (Teeeno)


Thanks for the responses.

Just a reminder: I can only use data submitted through the survey process.

Any 2009 owners here? Especially need those, for quick results on the new design.

Vehicle reliability research

jimmysab133

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5 posts
2009 Murano LE - Pearl White [Nav, Jukebox, Dual Moon, Roof Rack]
Andover MA
3-6-2008

 « Re: Seeking information on Nissan Murano reliability (mkaresh)


Hey fellas,

I just picked up my 2009 Murano 2 weeks ago and just signed up for the reliability program -- hopefully get to the repair and fuel surveys this weekend. Hope this helps with your data. See pic below.

peace.
jimmy



My 1st love: http://bimmer.roadfly.com/bmw/....html
seniormot

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2 posts

Beaconsfield Quebec
3-30-2008

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)


Quote, originally posted by mkaresh »
Still looking for more of these models. I'd especially like to track CVT failure rates in the Murano, as it was the first U.S.-market Nissan with that increasingly used transmission.

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (seniormot)


Just to be clear: I have no idea what the failure rate of the CVT is or will be. It could turn out to be very low. I'd just like to find out.
muranoman77

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12 posts

overland park ks
4-3-2008

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)


what exactly is the CVT? is that the transmission?
mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and I ... (muranoman77)


Yes. CVT = continuously variable transmission. It uses a metal belt that runs between two sets of variable diameter pulleys to continuously vary the gear ratio.

I've assumed that every Murano owner is aware they have such a transmission. Maybe not?

On the research:

The 2004, 2007, and 2009 are now included in the survey, and the other years are all close. Please keep them coming, so I can provide results for all model years in August.

Vehicle reliability research

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and I ... (mkaresh)


We've gotten a few more 2009s, for a total of 15 now.

I'd very much like to have a full result for the 2009 in the August update. This is doable, but it's probably going to take a couple dozen more participants by the end of May.

If this does happen, it will be a key topic in the press release that attends those results, and this forum will get credit for making the result possible.

To help make this happen:

Vehicle reliability research

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and I ... (mkaresh)


Total of 22 2009s. Good, but need about twice this many for a solid result in August.

All other model years except the 2005 will be in the May survey. The 2005 is just a couple owners short of the minimum.

Additional participants very much needed for all model years.

Vehicle reliability research

Timmbo
Armada/QX56/Murano/EX35 Moderator



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1847 posts
'08 Nissan Armada LE & '08 Nissan Altima 3.5 SE
Green Bay WI
11-20-2007

 « Re: Seeking information on Nissan Murano and I ... (mkaresh)


Quote, originally posted by mkaresh »
Total of 22 2009s. Good, but need about twice this many for a solid result in August.

All other model years except the 2005 will be in the May survey. The 2005 is just a couple owners short of the minimum.

Additional participants very much needed for all model years.

Vehicle reliability research


My '09 is supposed to arrive late this month, I should be able to get a survey in shortly after that.






'08 Nissan Armada LE (Timberline) & '08 Nissan Altima 3.5 SE (Dark Slate)

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano and I ... (Timmbo)


Thanks, I appreciate it.

The surveys always cover the previous month. So if you get it in May, you can respond in June.

Winger

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2 posts

Amherst N
5-19-2008

 « 


I bought a 03 FWD demo with 5K miles the first year and now have almost 49K miles. Runs well, prertty happy and no problems with CVT. Have not changed CVT oil yet ! (Winger)
mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano reliability (mkaresh)


Getting close to the next update, in August.

Most model years are right around the minimum--additional participants would be very helpful. Especially for the 2009.

To help get your year included in the August results:

Vehicle reliability research

Bunshaw

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88 posts
'09 Nissan Murano SL FWD
Atlanta GA
6-29-2008

 « Re: Seeking information on Nissan Murano reliability (mkaresh)


Signing up my '09 now mkaresh.
mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano reliability (Bunshaw)


Thanks, I appreciate it.

Email for the survey goes out tomorrow. The number of responses will determine which model years we have results for in August.

Vehicle reliability research

CMaxSwan

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2 posts
2003 Murano
Marquette MI
10-19-2008

 « Re: Seeking information on Nissan Murano reliability (mkaresh)


2003 Murano with 90,000 miles. Some of the things that have gone wrong with the car has been self inflicted. A list my "issues" includes:
Some of the power window switches by the driver's left arm failed - since installing those plastic wind deflectors water no long driips on the switches when the window in open - seems to be OK now. Hit a light pole and caused about $11,000 damage - all fixed but a wheel bearing failed after that - could be related and caused by the hard hit. Brakes pads don't last more than about 30,000 miles and the rear fail first. (Brake pads are a big weakness - mechanic said some motorcycles have bigger brakes.)

Overall the vehicle has been alright. Sill looks like new if I clean it up, leather interior is perfect, shiflts good, and everything not mentioned above has been fine.
Chuck Swanson, Marquette, MI

Timmbo
Armada/QX56/Murano/EX35 Moderator



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1847 posts
'08 Nissan Armada LE & '08 Nissan Altima 3.5 SE
Green Bay WI
11-20-2007

 « Re: Seeking information on Nissan Murano reliability (CMaxSwan)


Quote, originally posted by CMaxSwan »
2003 Murano with 90,000 miles. Some of the things that have gone wrong with the car has been self inflicted. A list my "issues" includes:
Some of the power window switches by the driver's left arm failed - since installing those plastic wind deflectors water no long driips on the switches when the window in open - seems to be OK now. Hit a light pole and caused about $11,000 damage - all fixed but a wheel bearing failed after that - could be related and caused by the hard hit. Brakes pads don't last more than about 30,000 miles and the rear fail first. (Brake pads are a big weakness - mechanic said some motorcycles have bigger brakes.)

Overall the vehicle has been alright. Sill looks like new if I clean it up, leather interior is perfect, shiflts good, and everything not mentioned above has been fine.
Chuck Swanson, Marquette, MI

How much snow do you have up there in the U.P.? I am down in Green Bay, few flurries here, that is about it. You guys can keep all the major storms. LOL

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Seeking information on Nissan Murano reliability (Timmbo)


We have updated results for the Nissan Murano. In terms of successful repair trips per 100 cars per year:

2009: 34, better than average

2007: 36, better than average

2006: 64, average

2005: 40, better than average

2004: 86, average

2003: 83, average

Sample sizes were only good for the 2009. For the 2003 and 2007 we fell a single response short of the minimum. For the 2004-2006 the sample sizes were very small. We very much need more participants for all first-gen years.

A big thanks to everyone who has been helping. We'll have further updates in May, August, and November, hopefully with larger sample sizes.

We now have a separate results page for each model that includes the results for competitors. The page for the Nissan Murano:

Nissan Murano reliability comparisons

ras315

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12 posts
2007 Nissan Murano SL
richmond hill ga
4-17-2009

 « 


Just joined the polling .

lubemaster

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1 posts
2004 Nissan Murano SE AWD
Spencer ma
5-4-2009

 « Re: Seeking information on Nissan Murano and Infiniti FX reliability (mkaresh)


I have owned a 2004 Murano since day one with no problems with CVT 75000 on it today. do have problem with oil leak under oil filter oil cooler and the drivers seat adjuster frame has snapped in the rear left corner. Dealer claims it has been a problem occasionaly but since I have 75K no warranty. Replacement cost is $700. This is metal fatigue problem.
jon3721

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2 posts
Murano 04
Topeka KS
5-12-2009

 « Just joined after buying my car


I just joined after reading all the issues people have been having with the CVT tranny.

A long time ago I owned a ford tbird and after 15 years it started acting like what I hear some CVT's are doing. Gas it, engine revs but no go. Then bam, hit 7 G's and take off. I took my tbird to ford and they diagnosed faulty seals. That got "fixed" only to reoccur a week later. Some other diagnosis and lots of money later they got it fixed enough I could trade it off for something that worked.

The Murano CVT symptoms seem very similar to my tbird experience. Maybe it is just conincidence.

I am hoping mine Murano does not have this problem.

Cheers.

nafddur

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123 posts
Nissan Maxima, Nissan Murano
Duxbury MA
2-10-2009

 « Re: Just joined after buying my car (jon3721)


Quote, originally posted by jon3721 »
The Murano CVT symptoms seem very similar to my tbird experience. Maybe it is just conincidence.

I am hoping mine Murano does not have this problem.

Comparing Nissan quality to Ford quality is like apples and oranges.

While there have been Nissan CVT problems (and we certainly read about them ALL on these forums) they happen to a miniscule number of MO owners. The vast majority of MO owners are perfectly happy with our cars - and CVT's.

Of course if I was among the tiny handful of people to have a CVT problem I'd feel differently. But as long as I continue to maintain my MO and drive it like the car it is designed to be (and not like a truck), I don't worry about my CVT.

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Just joined after buying my car (nafddur)


We've updated the results for the Murano to include owner experiences through March 2009. In terms of successful repair trips per 100 cars per year:

2009: 39, better than average

2007: 40, better than average, marginal sample size

2006: 56, about average, small sample

2005: 29, better than average, small sample

2004: 82, about average, small sample

2003: 103, about average

A big thank you to this forum and everyone who has been helping. We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years.

Nissan Murano reliability comparisons

mkaresh
NICO Researcher

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457 posts
2003 Mazda Protege5
West Bloomfield MI
12-1-2006

 « Re: Just joined after buying my car (mkaresh)


We have updated results for the Murano to include owner experiences through June 2009. In terms of successful repair trips per 100 cars per year:

2009: 45, about average

2007: 31, better than average, marginal sample size

2006: 64, about average, small sample size

2005: 26, better than average

2004: 89, about average, small sample size

2003: 104, about average

A big thanksonce again to AZHitman, this forum, and everyone who has been helping. We'll have further updates in November and February. With more participants, we could provide more precise information--these results would probably smooth out more from year to year.

Nissan Murano reliability comparisons


jerseymike68

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13 posts
mac2005black
Riverside, CA CA
9-15-2009

 « Re: Seeking information on Nissan Murano reliability (mkaresh)


useful sources here
fcalderon

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1 posts

Los Angeles CA
10-27-2009

 « 


2009 SL. About 10K miles so far.

Problems:
1. Front brakes beeded resurfacing of rotors and new pads at about 1K miles

2. Needed alignment at about 1K miles

3. Sunvisors bracket worked it way loose at about 5K miles.

4. Noticed tiny bubbles in all of the rear windows. I think this is a defect in the factory window tint. Notified Nissan USA, they sat that nobody else has complained about this.

Mileage is about 23MPG mixed using regular unleaded

svofan1

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13 posts
Murano
hackensack NJ
11-1-2009

 « Re: Just joined after buying my car (mkaresh)


..I am just a new member and I join the forums because i do hear a lot of problems with the tranny of the Murano....I wonder if those are iskolated problems or a real concern...I do like the Murano10 LE but I am undecided yet...another question is wht there is no data for 2008?...was the Murano not built for 08?..thnak you all and Karesh you are really doing a great job for all car owners...
nafddur

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123 posts
Nissan Maxima, Nissan Murano
Duxbury MA
2-10-2009

 « Re: Just joined after buying my car (svofan1)


Quote, originally posted by svofan1 »
..I am just a new member and I join the forums because i do hear a lot of problems with the tranny of the Murano....I wonder if those are iskolated problems or a real concern...I do like the Murano10 LE but I am undecided yet...another question is wht there is no data for 2008?...was the Murano not built for 08?..thnak you all and Karesh you are really doing a great job for all car owners...

You will always see a `lot of problems' on internet forums. In reality, only a miniscule number of Murano owners have had CVT problems - although that is little consolation for the few who have had them.

Because almost everyone who has a CVT problem reports it (sometimes over and over) on the Murano forums, it appears to be a larger problem than it really is. Nissan wouldn't have gradually phased out EVERY other transmission on both the Maxima and Altima in favor of the CVT if it was a `bad' transmission.

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