Just got dsl from ghey at&t but using an older modem, need help...

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DrifterXRPS13
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So i got dsl from at&t about 3 weeks ago, th account was activated on the 1th but i had no interwebs, my dsl light kept flashing so after a whole lot of a$$, they finally sent someone out and the problem was with their lines not being hooked up to my jack.

so the problem now is the dsl light is steady so it's getting signal from att but the internet light on the modem is solid red...the tech said they don't support this modem so he couldn't help me set it up (d!ck) so i called tech support and the lady helped me out to the point where i got to the ip address of the modem but then she told me the same thing, she can't help me out because that modem is not on their tech support list.

So, i'm either tempted to just go and get a new modem that is supported by them (which costs i don't know how much) or see if someone can help me figure this out...now the only problem is all that crap is at home and i'm at work right now, lol...this sucks....so maybe somebody wants to give me some tech support later this afternoon or evening to set it up...Dave or Noah....i know guys know this ish...

The only thing i remember is that the modem is a 2wire and its the modem my girl used in phoenix but the service she bought it from was "qwest"

The att tech said the only problem was getting the modem to talk to the computer, i.e. configure the modem to the comp....i'm not very knowledgeable on this stuff, my brother is a computer nerd but unfortunately i haven't spoken with him in a couple years because i don't like the guy.

help me please! i'm paying for interwebs i'm not using!


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numbnuts240
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i have at&t dsl using a 2wire modem. they're the ones who gave me that modem. i think your tech support people are morons. even when i had issues setting mine up they were able to help me get it all sorted out over the phone.

Kalypso
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search for the make and model of your modem.

and find its 'drivers' ... my cat is blocking the keyboard cant type

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IanS
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Kalypso wrote:search for the make and model of your modem.

and find its 'drivers'

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DrifterXRPS13
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okay, i know the make and model but i have no idea what you guys want me to do....what drivers? sorry, noob when it comes to configuring internet stuff

Kalypso
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ok drivers are software your computer uses to figure out what that damn thing attached to your comp actually is. ( without drivers your computer cant properly identify or use a piece of hardware attached to your computer. If yours are not installed windows reverts to generic ones which often dont work properly, if at all. )

type in the make and model into google followed by the word 'drivers'make sure you download them from the official site. 3rd party shyt is wak.

most drivers are easy to install and they come with directions.

sorry for the sloppy verbiage i have not slept a wink

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DrifterXRPS13
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i got that part but how do i download them into my laptop without the internet working?

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C-Kwik
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Unless you have restrictions on the PC you are using to access the internet to post here, you should be able to download it and then transfer it to the laptop using a flash drive or something.

BTW, is the modem being connected via USB or a LAN cable? Does it have the option to be connected through a LAN cable?

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DrifterXRPS13
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no restrictions here at work...pretty lax....

lan cable def, ethernet but i would like to use the wireless for the pc and the the ethernet for the xbox.

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DrifterXRPS13
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thanks for the help guys, but i got it figured out....mods may close this if they wish.


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