fred96ws6 wrote:Awantay06 and ephyouckay good luck trying to get a reply back from him. I paid for a kit over a month ago and still haven't received it yet. I even got a USPS tracking number but it shows no activity. I sent several emails over the past week and a half and have gotten no reply back from him. I'm starting to thank he just took my money.
I finally got a reply back this afternoon saying he has finally shipped it. The tracking # show activity to my city. So everything should be good now.
I had some problems getting my kit as well but I want to throw my full support out to Sentient. He is a great fabricator and does what it takes to make things right. I had ordered a kit right before X-Mas and it wasn't shipped until jan 4-6 and i didn't get it until the 7th. I received it and it was the wrong kit, so i had to send it back. Nate paid for the return shipping and promised me a new kit. He ran into supply problems and my order was delayed even more and he wasn't able to get it out until I had left for college. Nate not only sent me his kit as soon as it was done, but he also issued me a refund for the problems.
It took a good while but the kit it excellent quality, the directions were easy, install took 20 minutes, and I'm glad I made my purchase. Nate is a stand-up guy and does whatever it takes to make things right. If there's problems, you should text or call Nate, because he'll respond faster probably. But again, i throw my support out to Sentient for sure.