Dmix wrote:

reggiebrown40 wrote:
If you complained to corporate I think it's automatic that you'll get a survey. I actually have gotten 2 surveys for 2 separate incidents.

So the dealership refuses to repair my car and are now hanging up on me and ignoring me when I call and email. When I contacted corporate they said "sorry but this is an issue you need to resolve with the dealership". So now I either have to go through insurance or take the dealership to court. Haven't decided what route to take yet.

reggiebrown40 wrote:

Dmix wrote:
So the dealership refuses to repair my car and are now hanging up on me and ignoring me when I call and email. When I contacted corporate they said "sorry but this is an issue you need to resolve with the dealership". So now I either have to go through insurance or take the dealership to court. Haven't decided what route to take yet.

Dmix, what's wrong with your car? I think you mentioned something about the paint in an earlier post. Did corporate open a ticket and try to contact the dealer to resolve your issue?

reggiebrown40 wrote:sorry to hear that. I thought you said they had repaired the damage.

skov35 wrote:Will the recall fix the problem long-term, or is this engine's life suspect?

Consumer Reports still gives the M "much better than average" reliability scores, I wonder if that will change once they get wind of the recall and chain replacements.

What do you guys think this recall means for the used M56 Market?

skov35 wrote:Should this deter anyone from picking up a used M56 if the work has already been done?

Dmix wrote:Lol wonderful update. My transmission lines blew and left me stranded on the highway. When the mechanic repaired it he said "whoever replaced your timing chain bent and banged up the lines causing them to blow" lol this Infiniti dealer is a joke.

Oh best part is it was -20°C and the tow truck service couldn't make it over till 7 hours later. While my 4 month old baby was with me. Thank god for Uber but still this has been one huge horrible Infiniti experience.

skov35 wrote:Will the recall fix the problem long-term, or is this engine's life suspect?

Consumer Reports still gives the M "much better than average" reliability scores, I wonder if that will change once they get wind of the recall and chain replacements.

What do you guys think this recall means for the used M56 Market?

skov35 wrote:What about the lubrication issue, I thought there was something with the oil pumps not providing sufficient lubrication. Is that suspect at all?

spmcpa wrote:A question preferably for either Blackcat81 or VapingMadMechanic, an item that I have not seen clearly addressed yet in this thread. I have seen suggestions that most or all of the auto trans fluid may be replaced in conjunction with the repairs for the timing chain campaign.

Is that only for the AWD versions of the M56? In other words, if the vehicle is a 2WD M56 is it pretty much a given that the ATF will be changed out? Not at all likely that it will be changed out? Up to the tech's discretion that it will be changed out depending on his preference in executing the repair?

I ask because I sent my 2WD M56 in last week with instructions to perform the TC campaign repair and flush the trans. Mileage is exactly 50,000. The other local Infiniti dealer (now closed) only drained and refilled 3 quarts at the 40,000 mark.

I'm just curious if I should be paying for the auto trans flush (which I'll gladly do if appropriate) or whether it's not really needed because 75% or more of the fluid will be replaced anyways as part of the TC campaign.

Incidentally, this M56 had no engine or transmission driveability issues before being taken in for this service. Hoping it will return that way. Thanks for your input gentlemen.

spmcpa wrote:A question preferably for either Blackcat81 or VapingMadMechanic, an item that I have not seen clearly addressed yet in this thread. I have seen suggestions that most or all of the auto trans fluid may be replaced in conjunction with the repairs for the timing chain campaign.

Is that only for the AWD versions of the M56? In other words, if the vehicle is a 2WD M56 is it pretty much a given that the ATF will be changed out? Not at all likely that it will be changed out? Up to the tech's discretion that it will be changed out depending on his preference in executing the repair?

I ask because I sent my 2WD M56 in last week with instructions to perform the TC campaign repair and flush the trans. Mileage is exactly 50,000. The other local Infiniti dealer (now closed) only drained and refilled 3 quarts at the 40,000 mark.

I'm just curious if I should be paying for the auto trans flush (which I'll gladly do if appropriate) or whether it's not really needed because 75% or more of the fluid will be replaced anyways as part of the TC campaign.

Incidentally, this M56 had no engine or transmission driveability issues before being taken in for this service. Hoping it will return that way. Thanks for your input gentlemen.

spmcpa wrote:A question preferably for either Blackcat81 or VapingMadMechanic, an item that I have not seen clearly addressed yet in this thread. I have seen suggestions that most or all of the auto trans fluid may be replaced in conjunction with the repairs for the timing chain campaign.

Is that only for the AWD versions of the M56? In other words, if the vehicle is a 2WD M56 is it pretty much a given that the ATF will be changed out? Not at all likely that it will be changed out? Up to the tech's discretion that it will be changed out depending on his preference in executing the repair?

I ask because I sent my 2WD M56 in last week with instructions to perform the TC campaign repair and flush the trans. Mileage is exactly 50,000. The other local Infiniti dealer (now closed) only drained and refilled 3 quarts at the 40,000 mark.

I'm just curious if I should be paying for the auto trans flush (which I'll gladly do if appropriate) or whether it's not really needed because 75% or more of the fluid will be replaced anyways as part of the TC campaign.

Incidentally, this M56 had no engine or transmission driveability issues before being taken in for this service. Hoping it will return that way. Thanks for your input gentlemen.

bigsurfing wrote: ↑

Fri Mar 02, 2018 12:51 am

So, my 2013 m37 sport just had a catastrophic failure over the weekend. No warning signs - I data log 24/7 off the obdid. No codes no check engine etc. heard a rattle and a minute later sounded like a rod went.

The car has 25k miles and maintained (i Co-founded mustangworld and been a race engineer in nascar and seen every kind of failure. From a new $70k tour motor tossing a rod into the pan on shake down lap 4 to you name it. Along with pioneering the first Dyno tuning software (injector pulse width to you name it)
Take any car - add forced induction of choice and injectors etc etc. wouldn’t be possible otherwise. And that wide band o2 is a requirement. But seen them blow up. Often due to pushing too much HP into a block and rotating assembly by made for the additional 300+ HP.

So the beauty. Infiniti without a tear down just denied the claim. Haha. Now I’m not worried about that end as legally they are on the wrong side, contractually and less putting it on a load bearing Dyno , draining all the fluids and blocking any air flow and running it at [email protected] at load for 3 hours .. maybe. (You be surprised).

Not to mention between myself, sister (who just did a national Nissan spot and dad. Easily 11 Infiniti’s (I’ve owned 44 cars in less year driving but I accounted for a Fx45 personally - rest mostly ford but Ben and benz in there too.

Yet to deny a claim on a 25k motor that was driven by a 71 year old man. (My dad gpassed in late 2016 (mom drives it now - and called me about the noise I went to check out and swap cars whilst I looked at it. So a well maintained car driven by 70 year olds to the store or UCLA hospital that year somehow caused the engine failure. It’s insulting to anyone’s intelligence.

Anyhow, not the 56 issue exactly bur similar. Never mind the tranny issues or that voice dial won’t recognize any digit over 6. Good luck dialing 911. Multiple visits no solution. They played games with the service description to thwart a lemon law Buy back. But it’ll be interesting. Got calls into the highest levels of corporate.

Just thought I’d note it. 0-failure in a day.

I’ll update the status as to Infiniti trying to weasel it of the warranty crate replacement. I just found it as egregious as anything I’ve seen in my many years in the auto world and racing.

Thanks

CurtisK wrote: ↑

Tue Aug 27, 2019 8:24 pm

Hi all,

Did anyone on this site ever get notified about the recall in Canada or had the service performed here? I have a 2011 M56 that's getting close to 100k on the odometer and starting to get concerned if it was ever done.