Nissan's corporate "MyGarage" website

Nissan Rogue forum - Includes Nissan Qashqai and Nissan Dualis as well.
D3mths
Posts: 11
Joined: Sat Mar 22, 2025 6:33 pm
Car: 2021 Nissan Rogue S AWD

Post

I purchased a used Nissan Rogue and I have a login, but EVERYTIME It asks for a vin to "add my vehicle" and to upload a document (I do with insurance card) and it either gives an error or I never get past this point.

Anyone have or had the same issue?


cmartyn
Posts: 114
Joined: Thu Oct 28, 2021 3:22 pm
Car: 2021 Nissan Rogue SV AWD

Post

I'll bite. What are you talking about? I have 3 Rogues and never uploaded my insurance cards once lol. Is this in the mynissan app?

D3mths
Posts: 11
Joined: Sat Mar 22, 2025 6:33 pm
Car: 2021 Nissan Rogue S AWD

Post

It's the "MyNissan account login" at https://www.nissanusa.com/owners.html
That's the website I am talking about and so when I add my vin, it needs "proof" it is mine so that is where it asks for an insurance card to upload as proof.

User avatar
Rogue One
Administrator
Posts: 7944
Joined: Tue Jun 14, 2011 10:15 pm
Car: 2011 Nissan Rogue SL
2012 Nissan Rogue SL
2022 Honda Pilot SE
2025 Honda CR-V Sport L
Location: Florida, USA

Post

So, you're having trouble with someone else's website. Well let me see if I can assist you anyways.

1) Try turning off any ad blockers. This will cause the problem you've described.

2) Have you tried using a different web browser? Some of them have built in ad blockers, so switching to Brave or Firefox may resolve your issue.

3) Contact Nissan Support

For MyNISSAN App, Owner Portal, and NissanConnect® Services Support

Phone: (855) 426-6628
SMS/text: (615) 675-9338

Chat Now with a Nissan Specialist

Monday through Friday:
8:00 AM to 7:00 PM CST

D3mths
Posts: 11
Joined: Sat Mar 22, 2025 6:33 pm
Car: 2021 Nissan Rogue S AWD

Post

Thank you for the reply and detailed info. I have tried different browsers etc, but I will follow-up with the contact info you provided. Thank you again!

I guess this isn't a popular thing, Nissan's "My garage"....I just wanted to be kept updated of anything i.e. recalls or whatever, but I don't see any mentions of it, so I guess I am not missing out on much.


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