So, you're having trouble with someone else's website. Well let me see if I can assist you anyways.
1) Try turning off any ad blockers. This will cause the problem you've described.
2) Have you tried using a different web browser? Some of them have built in ad blockers, so switching to
Brave or
Firefox may resolve your issue.
3) Contact
Nissan Support
For MyNISSAN App, Owner Portal, and NissanConnect® Services Support
Phone: (855) 426-6628
SMS/text: (615) 675-9338
Chat Now with a Nissan Specialist
Monday through Friday:
8:00 AM to 7:00 PM CST