Nissan Rogue Reliability (please sign up if you're new)

[mkaresh]

In late 2005 I started conducting reliability research. I'm reporting absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so it's possible to provide reliability information on new models like the 2008 Rogue very quickly--if enough owners sign up to help out. The sooner enough owners of the 2008 get involved, the sooner others considering it will have some reliability information to factor into their decision.

NICOClub made this possible with the Versa, for which over 180 owners have signed up to participate. Hopefully we can make the same happen with the Rogue.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, panel members will receive full access to the results for free.

For the details, and to sign up to help out:

Vehicle reliability research

[mkaresh]

14 signed up so far. A good start, but a result in February won't happen without a few dozen more, soon.

[ntwrkd]

In late 2005 I started conducting reliability research. I'm reporting absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so it's possible to provide reliability information on new models like the 2008 Rogue very quickly--if enough owners sign up to help out. The sooner enough owners of the 2008 get involved, the sooner others considering it will have some reliability information to factor into their decision.

NICOClub made this possible with the Versa, for which over 180 owners have signed up to participate. Hopefully we can make the same happen with the Rogue.

Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.

To encourage participation, panel members will receive full access to the results for free.

For the details, and to sign up to help out:

Vehicle reliability research

If You haven't signed up yet, PLEASE DO! Wouldn't you like to see reliability data on your new Rogue?. We need your help.

[mkaresh]

Thank you for such excellent support.

44 owners have signed up so far.

However, only 15 of these have responded to the survey, for a total of 31 months of data. I only show a result at all if there are at least 45 months of data, and asterisk this result unless there are at least 75 months of data.

At this point, there's virtually no chance of a result without an asterisk. I think most people simply took delivery too recently.

But there could well be an asterisked result. Just need at least 14 more months of data (and the more, the better).

A follow-up email with links to the survey goes out tomorrow. If you've already signed up, please respond to it. If you haven't yet signed up, please consider doing so.

Details and link to the enrollment form here:

Auto reliability research

[exeunt]

Is an asterisk a good or bad thing? All I know is that it's SHIFT-8 on my keyboard. Usually its a symbol that requires you to look at the bottom of the page for a deeper meaning, but you've left that part out

[mkaresh]

Oops, my bad. Usually I say "asterisked for insufficient sample size."

I attach an asterisk when there's a useful amount of data, but not enough for a solid result. I remove the asterisk when there are at least 25 response totalling 75 months of ownership. The Rogue is currently at 33/54.

56 owners are signed up, but many of these probably didn't own the Rogue in December, so they aren't eligible to respond to the current survey (the surveys always cover the previous month).

Additional participants always helpful. For the details, and to sign up to help:

Auto reliability research

[winnetkarogue]

My wife got a Rogue a month ago (SL AWD). About two weeks ago, when she has the streeing wheel cranked and takes off from a stop, there is a loud "thunk" noiseand it feels like you just hit something. This happens most often in revers. Had it to the dealer 3 times now. First time they figured out it was the U-joint... and they would order the part. The second time-they said the part came in... we dropped off the car-but it turned out the part was "broken". waiting now on the third try- they say it will be fixed today.

[mistergib]

Being retired, (I bought my SL AWD in Dec/07), I've only got 1500 mi.on it so far.....and, so far, no problems at all....

[winnetkarogue]

my wife picked up her 2008 Rogue Feb 2, 2008. IIt's been in the shop six times (for a total of two weeks) with the same probelm.Something in the drive train is causing a loud "thump" noise and it feels like you've just hit or run over something. The problem occurs when stopped and just starting to go with the steering wheel turned- forward or reverese... The dealer has been in contact with Nissan Tech-line... now they are sending someone out to the dealer from Nissan to look into it.

[mkaresh]

Based on what we've been seeing in TrueDelta's surveys, yours is a rare case.

Not that this makes it any better, I know.

[kerrton]

I bought my Rogue last week, and I just signed up for the reliability tracking, at your website....

[rjuarezjr915]

Hey guys whts up just got a silver Rogue sl about a month ago and love it. I live in Schertz Tx a small city on the outside of San Antonio.

[mstrmstr]

my wife picked up her 2008 Rogue Feb 2, 2008. IIt's been in the shop six times (for a total of two weeks) with the same probelm.Something in the drive train is causing a loud "thump" noise and it feels like you've just hit or run over something. The problem occurs when stopped and just starting to go with the steering wheel turned- forward or reverese... The dealer has been in contact with Nissan Tech-line... now they are sending someone out to the dealer from Nissan to look into it.

If well documented as such- you qualify fro a new vehicle in exchange under the Magnuson/Moss act. Nissan gives NO hassle on documented cases.

[BLPet]

I bought my Rogue in March, 08... A new transmission is now being installed. I posted a comment regarding the gurgling water sound... But I love the convenience of the vehicle too much to even consider trading to another model.

I also have heard the clunk as listed by another member. Forgot to tell my service guy about that too... Will have them check the U-joint! Hopefully will not have to use the Magnuson/Moss act!

Fantastic forum!

[gkwilkes]

I was just recently contacted by one of your tech representatives for my area in response to my inquiry about my 2008 Nissan Rogue CVT transmission noise. It appears that your fix for this problem is to replace the transmission. This seems odd, has there is no guarantee that the next transmission will not have the same rumbling CVT noise. Also this a new car and you don’t expect to have the transmission replaced after a few months of ownership. In fact checking with the blog page of the Nico club, this seems to be a problem with many Nissan Rogue owners. I have called my local Nissan dealers and found that all them are having similar complaints from some of their Rogue owners. Ramsy Nissan has had four complaints, Rockland Nissan seven complaints, White plains Nissan three complaints, O’Brien Nissan two complaints and Route 23 Nissan has had five complaints. What is also interesting is all of these dealers have the same answer to fixing the problem and that is, “Nissan is a where of the problem” and they are waiting for a software fix. It appears to me that Nissan sold the vehicle with a known design flaw with the Rogues CVT transmission. I wait for your reply and resolution to my complaint

[mkaresh]

Is this a copy of an email you sent to Nissan?

NICO is an independent site, not affiliated with Nissan Motors.

[minitrucker]

Hey mistergrib, Have you had any problems with your rogue yet?

[mkaresh]

Updated results for the 2008 soon.

Additional participants remain needed, especially for the 2009.

Nissan reliability research

[Sergeiko]

I started hearing transmission noises quite a while ago. I did not think that they were as bad as people had described in this forum. The noises became louder and distinct as time went on.I contacted my local dealer in Darien, CT and they said that they never heard about this problem before. The service guy also told me that searching internet for people with similar problems is stupid since all cars are different and he works as a mechanic for 25 years and he knows better ... and on and on ... Did you get your transmission issue resolved? If yes, I'd like to know what dealership you went to for transmission replacement if you don't mind.I agree with you that changing transmission as a cure for the problem seems just wrong. I also think that new car is better than repaired new car. I don't trust service technicians at all. Possibility of poor quality repair/scratched paint is high. I almoust wish I could exchange my Rogue for a new Rogue or, better yet, Murano.

[Sergeiko]

I wonder, with all noise transmission problems, did anyone had their Rogue exchanged?I too have transmission noises on my Rogue. I want to resolve the issue; however, I hate to have my new car undergo such an "invasive" repair. After all new car is much better than repaired new car.What would I need to make a request to Nissan Corp. to have my car exchanged?

[mkaresh]

They aren't going to offer an exchange simply because you'd rather have a new car than a repaired car.

[kerrton]

I had my transmission replaced, and my impression is that it is less invasive that you might think. The transmission is a sealed unit, and they had my new one ready to go in less than 4 hours. All of us who've had our CVT replaced have reported flawless operation for several thousand miles, no mysterious changes in performance (other than for the better), and no leaks. I'd recommend just getting it changed and put the issue to rest.

[mkaresh]

The latest Car Reliability Survey results were recently posted. The reported repair rate for the 2008 Nissan Rogue is 33 repair trips per 100 vehicles per year, which is better than average.

Additional participants would be helpful, especially for the 2009.

TrueDelta now has a separate page for each model's results that includes the results for competing vehicles. The page for the Rogue is here:

Nissan Rogue reliability comparisons

[Gman65]

I just signed up today, 2009 Rogue SLove the site, so much great info.... and some scary(CVT transmission)

[Sanders630]

Just signed up my week old 09 SL AWD

[mkaresh]

Thanks, I appreciate it. We especially need more 2009s.

Any others?

More 2008s also helpful.

Car reliability research

[ahhbeebee]

Michael, aren't there actually alot of 2008s already? I was looking at the numbers compared to other 'popular' models and the Rogue is right up there.

I guess there's no way for us to tell how many people are keeping up to date with the reliability survey though right?

Do you have numbers of how many users log back in after they initially sign up? I'm guessing that even if there are over 150 people with 2008 Rogues registered at your site, not all of them bother coming back.

[mkaresh]

There are 170 2008s signed up. Of those, 107 have had responses included in the analysis--meaning they replied at the end of at least one quarter during the past year.

This is actually a phenomenal response rate by Internet survey standards. Espcecially when you figure that spam/bulk filters probably keep at least 10 percent from ever seeing the email for the survey. But I'm not satisfied with it.

I've been planning to perform additional analyses for models with sample sizes over 100. For these, we really will need as many responses as we can get.

[mkaresh]

Now 196 Rogues signed up--200 soon?

Most are 2008s. Very much need more 2009s.

For the details, and to sign up to help:

Car reliability research

[mkaresh]

We have updated results for the Rogue to include owner experiences through March 2009. In terms of successful repair trips per 100 cars per year:

2008: 34, better than average

A big thank you to AZhitman, the forum, and everyone who has been helping. We'll have further updates in August and November. With more participants, we could provide more precise information and cover all model years. Especially need more 2009s.

Nissan Rogue reliability comparisons