Lake Norman Infiniti - Misleading, deceptive sales tactic??

[SVTCOBRA]

Was wondering if this was becoming common practice in the market place.
What they are doing is listing cars on the internet at one price, but then have verbage in the ad that says the sales price is before service, dealer installed options, and any reconditioning costs.....which could be substantial!!!

Lake Norman Hyundai is also doing this. Both are owned by the same owner.
I recently checked out a G37X. Took me way to long to find out that the reconditioning fee was $900....also, their doc fee was $699 and their title fee was much more than a normal tag transfer fee.

Here is one example. see the seller's notes.
Just curious if this has become common practice.

http://www.cars.com/go/search/detail.js ... listType=1

[audtatious]

I have not seen that via the Infiniti dealerships here but have no doubt that it happens often. Pull people in with the low price and get them wanting the vehicle, at that point they win 80% of the time regardless of the additional charges.

[jonlex99]

Was wondering if this was becoming common practice in the market place.
What they are doing is listing cars on the internet at one price, but then have verbage in the ad that says the sales price is before service, dealer installed options, and any reconditioning costs.....which could be substantial!!!

Lake Norman Hyundai is also doing this. Both are owned by the same owner.
I recently checked out a G37X. Took me way to long to find out that the reconditioning fee was $900....also, their doc fee was $699 and their title fee was much more than a normal tag transfer fee.

Here is one example. see the seller's notes.
Just curious if this has become common practice.

http://www.cars.com/go/search/detail.js ... listType=1

I wouldn't be surprise.. I went to purchase a car from them and had the worse experience ever. They even had wasp nest at the door wife got stung by one. And sales guy was an ***hole about it..

[kmckis1029]

that small print will get you... when i brought my last two Gs i got the advertised internet price plus normal tax tag title fees.

then i would think it legal for them to do that, because they are not false advertising per say... its writen on the advertisment that extra fees might be included. SMH still dont like it though.

[SVTCOBRA]

I know that it's in the print, but it just ain't right.
Most people would think that the listed price on cars.com or autotrader.com is the starting price to start haggling at, but they end up tacking on 1 to 2 grand more like it's nothing. They wanted all of my personal information before they would tell me the TRUE cost of the car. When I refused, they seemed to not know what to do. But, eventually told me the re-conditioning fee....
I think this puts Lake Norman Infiniti/Hyundai at the top of the sleezy dealership list.

I've tried to buy from them in the past and always ended up at either Modern Infiniti of Greensboro/Winston Salem or Modern Nissan of Lake Norman.
They had given me a trade in allowance and when I went to pull the trigger, they said that they didn't reallize that my trade was a 05 instead of a 06.....AND, they had had my car in their service dept for the past week getting worked on!!!

[telcoman]

I know that it's in the print, but it just ain't right.
Most people would think that the listed price on cars.com or autotrader.com is the starting price to start haggling at, but they end up tacking on 1 to 2 grand more like it's nothing. They wanted all of my personal information before they would tell me the TRUE cost of the car. When I refused, they seemed to not know what to do. But, eventually told me the re-conditioning fee....
I think this puts Lake Norman Infiniti/Hyundai at the top of the sleezy dealership list.

I've tried to buy from them in the past and always ended up at either Modern Infiniti of Greensboro/Winston Salem or Modern Nissan of Lake Norman.
They had given me a trade in allowance and when I went to pull the trigger, they said that they didn't reallize that my trade was a 05 instead of a 06.....AND, they had had my car in their service dept for the past week getting worked on!!!

In my experience it is far easier to begin the purchase over the internet. Tell them you only purchase new for cash and request an itemized out the door price. That makes it much more difficult for them to f#ck with you if you keep the transaction simple. The reason they ask for personal information is because if you finance your credit score enters into the transaction. Either obtain the money beforehand or pay cash.
Too bad you don't live closer.

Telcoman

[SVTCOBRA]

They want your personal info (name & phone) so that they can pester the hell out of you!!! I never finance thru a dealership, they can't come close to my credit union anyway.
The internet approach probably works better when you are dealing with new cars where they should all be in the same new condition. In my case, I'm looking at used cars where I have to crawl in and under them.

[audtatious]

Just go in and offer them an "out the door" price for the vehicle you want.

"my offer is $xx,xxx after all taxes and fees. If you can do that then let's do the paperwork. If not, I'm not wasting my time"

[370Z/28]

I don't know why, with the technology we have today, they can't come up with a better way to buy a car. Why should I pay a dealership $500-$600 to sell me a car? That is the stupidest thing I have ever heard of. Kohl's doesn't charge me a fee to shop in their store.

I think I did better on my Z then I have done on a car in a long time. It was a '10 and it was February 11 when I went to look at it. I had found it on the internet. I think it was their low-ball '10 Z they had to get people in the door. I told the salesman what I wanted to pay and what I wanted for my G. I had checked thoroughly to see what it was worth. I told him that I wanted that car and I knew he wanted to get rid of it. He tried to play his game, but I didn't budge. I would have. I was leaving with that car that day!

[telcoman]

I don't know why, with the technology we have today, they can't come up with a better way to buy a car. Why should I pay a dealership $500-$600 to sell me a car? That is the stupidest thing I have ever heard of. Kohl's doesn't charge me a fee to shop in their store.

Yes they do!

There is a markup on everything they sell.

Amazon has been very sucessful because many go to brick and mortar stores to view and touch and then find it is cheaper on Amazon with free shipping and no tax.

If I could purchase a vehicle this way I wonder how long would a local dealer remain in business?
There is a cost to the showroom, sales, parts and service.

Telcoman

[370Z/28]

Has anybody ever tried to buy a car at Costco? I wonder if that is a good way to go.

I'm an Amazon and Overstock freak. Probably not really good for the local economy, but sure is great pricing and shipping and everything. Easy to find exactly what you want.

[audtatious]

You can probably go directly to Infiniti Fleet sales and buy one online...assuming they actually do have fleet sales. I know Nissan does.

[370Z/28]

My problem with me and my car buying is, I buy with my heart...not my brain.

[audtatious]

My problem with me and my car buying is, I buy with my heart...not my brain.

That's not uncommon. You have to like something first and want it. That's one advantage dealerships have over people is want and desire. Unfortunately for them money and credit are against them most of the time

[SVTCOBRA]

I can find something, love it, but walk away if the numbers are not to my liking.
However, my wife gets emotionally attached pretty ez, so I have to be careful taking her with me to the car lots.
I recently drove a new red 5.0 6mt over to where she works and told her to come to the front door. Drove by slow and revved it.
Her response that she yelled from the front door
- 'Oh hell no....when hell freezes over'......and I thought she liked red!!

[Mudgen]

My problem with me and my car buying is, I buy with my heart...not my brain.

I buy with both. I connect to the car with my heart (and my a$$ and feet), but I connect to the dealer with my mind and experience. My '11 G37x was purchased well into the dealer's holdback, at just the right point before the earthquake. Pure luck on that last point.

The wife's '11 WRX had to be purchased at nearly MSRP, because she wanted it while production was still recovering from the quake. When it comes to what the Mudgess wants, my arguments are invalid.

[audtatious]

I can find something, love it, but walk away if the numbers are not to my liking.

Both my wife and I can as well. Some go for instantaneous gratification tho.

[370Z/28]

Some go for instantaneous gratification tho.

Me! If I want something, I want it now. But like I said before, I don't even go onto a lot unless I want to buy a car.

I say, if I have to drive back and forth to work every day, I'm going to enjoy the ride.

[WAldenIV]

I say, if I have to drive back and forth to work every day, I'm going to enjoy the ride.

This should be a life slogan for more people. I think drivers would be more calm and less accidents would occur.

[SVTCOBRA]

I say, if I have to drive back and forth to work every day, I'm going to enjoy the ride.

Agreed!
But, if everybody thought like us, who would buy a Camry?? Then, again, who cares.

[370Z/28]

Agreed!
But, if everybody thought like us, who would buy a Camry?? Then, again, who cares.

[kmckis1029]

I say, if I have to drive back and forth to work every day, I'm going to enjoy the ride.

This should be a life slogan for more people. I think drivers would be more calm and less accidents would occur.

agreed if im going to pay for it, i'm going to enjoy it.