GPS Map Updates

Nissan Rogue forum - Includes Nissan Qashqai and Nissan Dualis as well.
phjake
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Rogue One wrote: That's an easy one to answer. It's because they're an automobile manufacturer, not a GPS company. You may not know this, but once upon a time accessories like radios were not included with your car. They were an add-on that you had to pay extra for. Ditto for turn signals (I know that sounds crazy, but it's true). Given the poor reviews the GPS units in the Rogue gets, I wouldn't get too bent out of shape over the lack of updates. Most people use their phone or a stand alone unit, which have proven to be far more accurate.
I've used the Nav in my 2015 Rogue around town (where I know the route) just so I could get used to it, and its quirks. Here's what I've noticed; By default it's set up from the factory to use freeways when available, rather than local streets, even to the point of taking you on the longer route distance wise, to your destination. While some may fault the GPS for this, it's only doing what its being told to do in the settings. You can go into settings and change this to avoid freeways, or to only use them if it's the shortest route. As far as accuracy goes, it's always gotten me to my destination, so I have no complaints there.


NCDaveD
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Not sure if others are aware, but I just tried installing the navigation update Nissan sold me last year and it didn't work. Imagine my surprise when I called Tech Support to find out "oh yeh, for some reason it doesn't work on Rogues. No, we don't have a fix yet." At least they will give me a refund once I send back the useless card.

Wonderful. We spend $1500 on a navigation system that they can't update.

Just wanted to warn others that may be looking at Rogues.
Last edited by Rogue One on Tue Apr 19, 2016 6:04 pm, edited 1 time in total.
Reason: Merged with existing thread

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Ferrisfan
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I was able to install it. I had trouble (display locked up a couple times) but I was able to do it after unhooking the battery to force a "hard reset".

NISSAN LCN2 KAI NAVIGATION SYSTEM 2015 YEAR SD CARD V6.0

Have you had any of the firmware updates done to the radio unit?

tsumeone
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FYI, in case anyone is thinking about trying it: The SD card that comes with the 2016 Maxima (25920 / 4RA0B) will not work on the Rogue.

kupsovsoccer
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Just bought a 2012 Rogue SL came with the navigation. I am disappointed that I can't get Nissan Connect with the map update. My husband has a 2005 Toyota with navigation and his car connects with his phone and does voice commands, not sure why a 2012 wouldn't have the same features that a 2005 has? It should have more features. Also it drives me nuts that I cant see written step by step instructions on the unit like my Garmin. Is it me or does the unit provide me with this?

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Rogue One
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kupsovsoccer wrote:Just bought a 2012 Rogue SL came with the navigation. I am disappointed that I can't get Nissan Connect with the map update. My husband has a 2005 Toyota with navigation and his car connects with his phone and does voice commands, not sure why a 2012 wouldn't have the same features that a 2005 has? It should have more features. Also it drives me nuts that I cant see written step by step instructions on the unit like my Garmin. Is it me or does the unit provide me with this?
It doesn't have the same features because unlike Toyota, Nissan chose to use an inferior system, most likely as a cost savings measure.

jryka

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I have the nav system and satellite traffic, but it just can't compete with a smartphone using a free app, like waze for example.

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lou from ny
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I LOVE waze and use it almost daily even for trips I could do with my eyes closed. it's great for traffic jams, detours and even reminds me of when I might be going a tad too fast.

that said, if I knew I couldn't use my own apps with that crappy nissan connect system and that I had to actually pay for map update i'd have NEVER gotten that upgrade and might not have bought a nissan at all. (but I still love my 09 rogue...)

jryka

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All the other stuff (like the 4 cameras) that comes with the nav/premium pkg on my 2015 made it worthwhile for me.

Ken3663
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Can an mirror image be made of an updated GPS card?

kboo74
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No you can't because of the way the SD Cards are formatted and loaded.
Ken

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AZhitman
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Ken3663 wrote:Can an mirror image be made of an updated GPS card?
Why would you want to do such a thing?

And more importantly, why would you email the Webmaster account for this website, ranting like a lunatic?

Image

KMartyn
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I have a 2014 Rogue with a Nav system that was supposed to have annual updates available to purchase. Today my dealer confirmed that Nissan has not provided any Rogue updates since 2013, and has no plans to do so. 2017 updates are available for their other models.

Does anyone know why this is the case?

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Rogue One
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KMartyn wrote:I have a 2014 Rogue with a Nav system that was supposed to have annual updates available to purchase. Today my dealer confirmed that Nissan has not provided any Rogue updates since 2013, and has no plans to do so. 2017 updates are available for their other models.

Does anyone know why this is the case?
You didn't say if you have a first or second gen model, but I'll hazard a guess it's the former. The short answer to your question is that it's a cost savings move. The GPS system used in the first gens is an older technology that Nissan/Infinity is phasing out support for. Read this thread: HELP-INFINITI stops Navigation MAP updates-some models

Nissan/Infinity navigation map updates are produced by a company called HERE (formerly known as Navteq). You can check their website for updates. http://mapupdate.navigation.com/landing/en-US/

Boxxerdad46
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I have a 2015 Rogue that has the navigation , the roads I drive aren't on it. When are the updates? What is the most current one and the cost?
Last edited by Rogue One on Sun Mar 05, 2017 7:14 am, edited 1 time in total.
Reason: Merged with existing thread

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Rogue One
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Boxxerdad46 wrote:I have a 2015 Rogue that has the navigation , the roads I drive aren't on it. When are the updates? What is the most current one and the cost?
We have an incredible SEARCH feature on this forum. Merged with existing thread.

--------> READ BEFORE CREATING NEW THREAD! <--------

You will receive an on screen notice when a new map update is available. Nissan also will send a letter via snail mail.

tsumeone
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Nissan had the 2015 maps available for the 2nd gen Rogue for a brief period a couple years ago. They took it down because apparently there was a problem with it (Nissan won't say, but there have been posts here where the nav unit was bricked by the new map SD card). It's been 3.5 years since the 2014 Rogue started rolling off lots and there's still no obtainable functional map update.

I called the HERE maps people and the gentleman told me they were expecting an updated SD card to be available from Nissan in October 2015 and again in October 2016, but both dates came and passed with Nissan failing to deliver.

Nissan and their dealerships advertised the car as having a map system which can be updated, but if they are the gatekeepers of the updates and are not releasing any updates (while all along they ARE releasing updates for their other vehicles) then they're opening themselves up to claims of false advertising. After such a ridiculously long amount of time with no update, I'm beginning to suspect there is a fundamental flaw with the navigation system on the 2014 Rogue which cannot be fixed with software. I can't really imagine what else could possibly be taking so long for them to put updated maps for sale, especially since it's a high profit margin item for Nissan. I've put an inquiry into Nissan consumer affairs requesting more information on if/when we might expect to see a map update. I haven't heard back yet.

outtolearn88
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Hello Everyone, Please be warned that NISSAN have no idea what's going on with the head unit software ! I to have been after them since 2014 for my problems with Navigation and USB auxiliary input Wich always lagging.....

I really believe they It's going to take a class action suit against NISSAN !

As for me my First and LAST NISSAN product !

Good luck in getting back any resolution.

jryka

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I have nav and satellite traffic, but they are both a joke compared to a smart phone app like waze or google maps.

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lou from ny
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AGREED!!!

i want a firmware update to allow me to use waze or i swear, i will not buy another nissan vehicle

Nenada
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I bought 3 months ago this Nissan Rogue 2015 and a month ago I was driving in Milton, Ontario -GPS activated and I found myself in a street built 3 years ago and my map was not shown any street only empty area. When I contacted Nissan they told me that they are selling 2017 cars with map produced in 2015. Sad to hear that.
Last edited by Rogue One on Mon Jun 26, 2017 11:44 am, edited 1 time in total.
Reason: Merged with existing thread

tsumeone
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Nissan Navigation pulled the map updates for the 2014/2015 Rogues from their site at the direction of Nissan Corporate sometime in April 2016. According to information I was able to extract from a Nissan Navigation employee, the map update was causing some of the Rogue nav units to brick themselves. It's July 2017 and there's still no map update available. If you check the site, it says "check back after your first year of ownership". Now I have a 2014 vehicle with 2013 maps that apparently can't be updated. Sometimes I travel to places with no cell signal and I would like to use the expensive navigation system I paid for, but the roads have changed so much around here it's somewhat useless.

Nissan Consumer Affairs has been less than useless about this. The last "regional specialist" who called me back refused to escalate the claim, refused to do any legwork at all in finding out if there would even be a map update in the future, and told me to just keep checking the site periodically. Wouldn't give me a straight answer when I asked her what Nissan would do for me if there's never an update. The dealership was not able to get any information about the situation out of Nissan either. Seems like they know the nav unit is faulty and can't reliably receive updates, and rather than issue a recall to correct the problem they're just sweeping it under the rug by no longer selling map updates for the 2014/2015 Rogues.

outtolearn88
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My First and MY LAST NISSAN product because of exactly that attitude from them ! It's never NISSAN who's at fault they always have everything right.....

jeffs555
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READ THIS DISCLAIMER FIRST!!!!
I have no inside knowledge and am just a 2nd gen Rogue owner. This worked for me, but if you brick yours I take no responsibility.

This all started when I was driving on a highway bypass around a small town and my 2015 Rogue showed off route with no roads displayed. I looked it up and the bypass opened in July 2015 so I thought the newest map update would include it and went on a quest to buy an update.

I first went to the official Nissan map update site(nissan.navigation.com) to try to buy an update. When I selected my 2015 Rogue, it said I already had the latest update. I tried 2014 and it said the same thing. 2016 did come up with an update for $149. It also said the 2017 Rogue already had the latest maps. I emailed to ask why no update for 2015's.

I then went to the official Nissan parts site (parts.nissanusa.com). I searched for "memory-card" and here is what I gathered about the map cards for the 2nd gen Rogue.
The site had 3 different map card part numbers listed for the 2nd gen Rogue.
25920-9HM0A is listed for the 2014 Rogue.
25920-9HM0B is listed for the 2015 and 2016 Rogues.
25920-9HT0A is listed for the 2017 Rogue.
There is a 25920-9HS0A listed for some 2016 Nissans that appear to have the same radio/nav, but don't know if it was ever shipped in a Rogue or if it would work in a Rogue.

The Nissan parts site also says the 25920-9HM0A and 25920-9HM0B are "Superseded to" 25920-9HT0A. The discount Nissan parts places like Courtesy Parts have the 25920-9HT0A for around $110. I found a used 25920-9HT0A on Ebay for much less so decided to take a chance.

I received the 25920-9HT0A. With the car and the radio turned off I replaced the old card with the new. I started the car, and the screen said it needed to install the update and had "Cancel" and "Install" buttons. It took about a minute to install with a percentage bar working its way up to 100%. Then it said rebooting, and took a couple of minutes to reboot. It came up and the nav worked and the service info screen showed a new map version. However, the bypass that opened in July 2015 was still not there. FYI my radio's firmware is D322 and hardware is 034.

I stuck the two cards in a PC and they both had a "CRYPTNAV" directory and there was an INFO.TXT which I opened. My original 9HM0B card from my 2015 said it was data version LCN2KAI_NT_NAR_2013.4 which I think means 4th quarter 2013. The 9HT0A which the best I can tell is the latest update from Nissan says LCN2KAI_NT_NAR_2015.4 ie 4th quarter 2015. I can only guess that the 9HM0A for the 2014 is from 2012 or earlier. Woefully out of date no matter which version you have.

From browsing the internet, I think most of the other car companies are not much better with updates.

I am planning a long trip and will use the audio directions from my cell phone and just watch the Nissan screen to see if it shows me in never never land.

jeffs555
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Another thought for anyone contemplating trying a map update.

After the progress bar reached 100% on my update, it said it was rebooting and just sat there for minutes with the 100% progress bar and rebooting message. I thought it was locked up, but from years of updating PCs and other software, I knew the best thing to do was wait. The worst thing you can do at that point is to think it is locked up and turn it off. If it is not locked up and still doing the update, turning it off could brick it. If it is actually locked up, waiting shouldn't hurt.

Progen
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jeffs555 wrote:
Fri Jul 14, 2017 5:11 am
Another thought for anyone contemplating trying a map update.

After the progress bar reached 100% on my update, it said it was rebooting and just sat there for minutes with the 100% progress bar and rebooting message. I thought it was locked up, but from years of updating PCs and other software, I knew the best thing to do was wait. The worst thing you can do at that point is to think it is locked up and turn it off. If it is not locked up and still doing the update, turning it off could brick it. If it is actually locked up, waiting shouldn't hurt.
hows the update holding up? nay other differences?

Rogue Jarhead
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Rand McNally puts out an "update" every year at Walmart for less than $20. Seriously my iPhone updates maps frequently and they seem to for the most part be accurate. When I need a gps I always use my phone it has turn by turn voice and all the other bells and whistles, I don't even care what the gps on the vehicle says. Besides I really don't need a gps to find my way to someplace I go every day anyway, and when I do go on a trip I always take a paper map backup just in case. With smart phones I really don't even see a need for a gps system in your vehicle anymore, the in vehicle system is kinda like hand crank windows.

jeffs555
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The 25920-9HT0A 2017 "update" is still working fine. However, it is just an update to the map and poi data and makes no changes to the operation. It appears that Nissan releases an update when the new model year cars go on sale. I would expect the 2018 update sometime late this year. The 2018 maps will probably be from 4th quarter of 2016 which means that roads completed after very early 2016 will not be included.

As for paper maps, I am an old fart and used them for decades, but I haven't used one in the car in over 10 years. My wife can't read one, and trying to read one while driving is downright dangerous. I used a portable GPS before I got a smart phone and an offline nav program was one of the first apps I installed on my first smart phone. I got my first factory installed GPS in my 2015 Rogue and don't think I would have a car without one now. It has fewer features than the smart phone nav apps and the maps are out of date, but it is just so much more convenient. I might consider an aftermarket unit with online updates, if I could find one that integrated perfectly with the instrument cluster display and steering wheel switches and the around view cameras.

I wouldn't compare the factory nav to wind up windows. It is more like electric windows that are crippled with a weak a$$ battery that gets weaker over the years and is only available from Nissan at outrageous prices.

wyfesROGUE
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Jeff,
Thank you for posting your research! I'm glad to see I'm not the only one that does that.

I did some of my own for the 1st gen, but never got to the point I was chasing nissan part numbers. Doesn't really sound worth it at this point, either. The salesman at the place was cryptic about it, too. Had he said, uh, no, nissans attention to their nav system is lacking, it would have been a factor in our decision making process. As was the fact of how big a PITA remote start / alarm is on these, too...

samster711
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Bought a 2014 Rogue for my daughter recently and when I tried to buy the latest Map update, the web site said "Our records indicate you already have the most recent map information for your vehicle. Please check back after your first year of ownership for a new map update." Just to be clear, I hadn't put any vehicle-specific information into the web site when it gave this message. Any of you can see this message by going to nissan.navigation.com and selecting Rogue with either 2014 or 2015. Selecting 2016 Rogue offers the latest update so that model year apparently can be updated.

Called navigation.com and they said that these models have some sort of "technical issue" preventing them from being updated!? It has now been about six months and they are giving me the same story, so it seems like this is never going to be fixed. Has anyone figured out any way to update their 2014/2015 Rogue Nav or does anyone know anything more about this issue? Seems like they just don't want to bother figuring out the issue since it isn't the newest model, but this seems like a huge defect that affects a lot of people.

Thanks...
Last edited by Rogue One on Mon Nov 06, 2017 7:14 pm, edited 1 time in total.
Reason: Merged with existing topic


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