Post by
J-Owner »
https://forums.nicoclub.com/j-owner-u3840.html
Wed Apr 04, 2007 4:18 am
I am not sure about prices on the sedan. Judging by the responses I guess there is wiggle room.
As far as deciding who to purchase it from let me share my story with you. I was a customer of Sewell Infiniti for about 5 years when they were at Welch and LBJ in Addison. I took my J30 in for an oil change and the porter who drove the car around broke my drivers seat. (Did I mention the guy was pushing 300 lbs?) A fat guy has no business propping his fat a$$ in a luxury car. Needless to say after fighting with Sewell management for about a month, (during which I ponied up the $975 to fix the seat that I did not break), having my own service tech fight for me with management, Producing five years worth of maintenance records proving the thousands of dollars I spent at their dealership and five years worth of loyalty, they refused to reimburse me for me for the repairs. SO, I reported them to infiniti corporate, wrote Carl Sewell a letter telling him to shove his "I provide great customer service" book that he wrote up his a$$ and I have never again stepped foot on a lot of Sewell's and never will. SO, you say good service at Sewell and I disagree.
Now don't get me wrong, Crest has its downside as well. Namely the salesman are a bunch of a$$ kissing leaches that are exactly what you expect when you picture a typical car salesman. I bought my G coupe from them and I lost count of the lies that my salesman told me. I knew before he did that he was full of crap. BUT the service department is impeccable. I had my J30 serviced there after the Sewell incident and continue to have my G serviced there.
Worse case scenario and I cringe as I say this but buy it at Sewell if they give you the better deal but depending on where you live in the metroplex, service it at Crest.
Or there is always Grubbs in Euless. I bought my J30 from them in '95 and I don't remember having a problem with them but again the best Infiniti service department in the metroplex is at Crest. If you are interested I can give you my service reps name and number if you buy one.
OR if flat screen TV's and coffee bars and cinnamon scones and all of that fru fru crap is more your style then by all means go to Sewell but remember Carl still has to pay for that crap and knowing him it comes inthe form of higher prices.
I prefer tech's that don't lie to me, prices that are reasonable and being shown respect by a staff willing to go the extra mile to satisfy the customer! That would be Crest.
Ok...Sorry for the novel but DAMN I hate Sewell!! I am off my soapbox now.
Good luck in your decision.