YES!! That is the little secret that most shops fear! Well said!maxnix wrote: It is required the owner know more than the technician, if possible.
So if the senior tech is in his 30's has most likely not been properly trained?Paul Wall wrote:The only dealers you should trust are the ones with a senior Infiniti technician that's been there since 1989 and was obviously trained at the factory to work on the G50, FGY33 and the F50.
I'd agree with you except for one thing - I don't think many common Americans are too interested in reading a (albeit legitimate) sob story about a gentleman who's 50,000 Infiniti v8 isn't functioning as designed. I can just hear the thousands of "aawwwwwwwwwww, poor guy" now....qship96 wrote:I would also write up a brief synopsis of your entire experience and shop it with your local media.......they are hungry for stories and like to get involved, especially in tough economic times....it gives them a chance to look like heros in their viewers eyes. Television/ Newsprint/ radio...hit them all up with story ideas.
This is real GD funny!!!AZhitman wrote:Cliff's Notes:
Shhh... The menfolk are talking.
I should have known I could count on you Brian. Would you bring me the customary cigarettes while I am in the slam? I appreciate the support.Thanks.maxnix wrote:I may not be able to bail you out, but I will stand outside the Service Department with a concealed H&K or UZI so no one interferes.
Most Regional Service Managers do not get to that position by being snots.
That's basically what I got when I called years ago, back when my first Q was under warranty... and again shortly afterwards when I called to complain about the brake lamp socket failure issue. This was well before the Yahoo board, much less NICO, so I had no idea what caused the problem. We went around and around about the fact that they should recall the cars to make sure people didn't get rear-ended...StarPD wrote:I wouldn't have expected that from the Infiniti Customer Service rep either. Oh well, huh?
That surprises me Heath. Up until this debacle, my experience with Infiniti has been excellent, and the one time I had to contact Customer Service over multiple injector failures, they were VERY accommodating. They replaced ALL 8 injectors with supposedly newer updated ones, and I willingly paid for the labor. That car was 2 years out of warranty at the time! I guess that's why I'm not only stunned at the response I got in this instance, but angry beyond words. They have surely changed from one extreme to the other. The Infiniti we all knew and loved during the time of the G50 series and even the later FY33 (or FGY33, I forget which) is gone forever, deader than a doornail. It has been replaced by a newer "screw the customer" engineering, production, and antagonistic customer service ideology. Not sure if Carlos Ghosn brought this with him or the association with Renault is behind it. Regardless, Infiniti is nothing like the company that we came to believe in and trust.Q451990 wrote:That's basically what I got when I called years ago, back when my first Q was under warranty... and again shortly afterwards when I called to complain about the brake lamp socket failure issue. This was well before the Yahoo board, much less NICO, so I had no idea what caused the problem. We went around and around about the fact that they should recall the cars to make sure people didn't get rear-ended...
Anyhow, I hope the replacement engine works out better than you anticipate... if not, maybe you can figure out a way to justify a long block.
Good luck!
Heath
Not on a G50! He would had been only 15 years old.Trumpkin wrote:So if the senior tech is in his 30's has most likely not been properly trained?
Well, with that said, how old is your (not maxnix) tech?maxnix wrote:Not on a G50! He would had been only 15 years old.
Whoooooo!!! Van Meter Auto!!!Paul Wall wrote:There are only 4 shops that are worthy of even touching a Q45 that is T-3, Jerry Tucker, Keith Vanmeter and Qships96's new shop that he suggested but I forget the name of it.
The only dealers you should trust are the ones with a senior Infiniti technician that's been there since 1989 and was obviously trained at the factory to work on the G50, FGY33 and the F50.
That does happen to be the case in this instance. My Senior technician, who became an Infiniti tech in1990, was allowed and paid 13 hours for putting the short block in my '05 F50. It took him 43 hours. So Infiniti not only screwed me, they screwed the technician.texasoil wrote:And the poor tech is probably taking a financial beating on doing the work. Book time for installing a short block is inadequate simply because it is something he MIGHT do once in 5 years-so it is a learning experience every step of the way--eats up clock time with no income.
German cars have a higher oil capacity. You get the same quantity of soot and combustion byproducts but there's less per quart of oil, and there's more detergent remaining.maxnix wrote:The biggest perpetrator of the OCI fraud is BMW with their oil sensors that let owners go up to 15K miles without a change. Since BMW provides the maintenance during the initial warranty period and doesn't give a pickle about the second owner and beyond, they design their cars to be 98% recyclable out of necessity.
Really? How interesting. I suspect that Infiniti has, whether they realize it or not, accepted responsibility for the defects in my motor by agreeing to furnish and pay for installation of a short block assembly. This was specifically based on the results of the testing they required of the dealership. If they had not believed they were at fault, they would have flatly denied the claim. That they approved it without claiming it was a customer satisfaction only issue is far more telling than Q45Tech's allegations.Q45tech wrote:Unfortunately here we hear/see only one side of the relationship with Infiniti.
The few cases I've been able to research when the customer gave me WRITTEN NOTORIZED Power of Attorney to discuss with Nissan, I found reasonable reasons why Nissan chose to void the warranty.
There was a customer defect in both cases and it had to do with proof of oil changes every 180 days and failure to maintain a FULL oil level. Both purchased used F50 and the previous owner was the defaulter and thus the used buyer purchased an out of compliance vehicle.
Starting to see this with the G35/ M45 now, need engines but no oil records.
So what are the new numbers? Surely he checked.StarPD wrote:For the record, compression testing on the original defective motor revealed the following results (in psi):#1-230, #2-230, #3-165, #4-225, #5-190, #6-195, #7-220, #8-230.
But do any of these systems actually measure lubricant contamination? I bet the answer is "NEIN, Dumkopf!"Jesda wrote:I still think 15k is uncomfortably long between oil changes, but the onboard computers measure revs, operating temps, ambient temps, and idle time to determine when its time to change the oil, so for some drivers it'll ask to be changed at 15k, some much sooner. My E46 had such a system, as does the Seville. GM and Honda use GM's oil life monitor to achieve a similar result.
I asked that too. He said after spending 43 hours and getting paid for 13 hours, and considering that it WAS a complete new short block assembly that was still under warranty, he did NOT check compression after completion. He did drive it 50 miles to verify no leaks and smooth idle, etc.maxnix wrote:So what are the new numbers? Surely he checked.
Presume the first set was wet?
MB uses something more complex. Dont know if this also applies to petrol engines or just diesel.http://www.autobloggreen.com/2...n-old/maxnix wrote:But do any of these systems actually measure lubricant contamination? I bet the answer is "NEIN, Dumkopf!"
They assume piston ring integrity and predicate all engines are in the same condition. What happens with advanced wear? BMW says recycling.
My dad had a late 80s Stanza with that design... the later ones were called the Axxes if I remember correctly.maxnix wrote:Those were those little nasty vans where both doors slid so there was no side impact strength remaining. Forget their name.