Dash rattle headcount

[collegeversa25]

didn't notice a rattle all winter, and today driving, i turned off the radio and noticed the creaking sound!?

also when you guys say dealer, does it mean the dealer you bought the car from, or any Nissan dealer that is close by!??

[TO107]

didn't notice a rattle all winter, and today driving, i turned off the radio and noticed the creaking sound!?

also when you guys say dealer, does it mean the dealer you bought the car from, or any Nissan dealer that is close by!??

Best advice I can give you is call 1-800-NISSAN-1 and tell them about it. They should direct you to a dealer.

[boqibama]

Take my car back from dealer, they eliminated the noisy on the dash except a little on the right corner. Foams, that's what they were using.

[collegeversa25]

I got the same exact thing on my V

I have the same problem, but i am taking my V to the dealer in a week or so! anybody know if this dash problem causes a problem with the integrity of the car's safety!

well good thing whatever they do it will not cost me anything!

and Vahagn25, have you got your's fixed/????

[07V84Z]

this is weird. i have no dash rattle at all. no nothing. i have had zero issues. well allow me to rephrase; no FACTORY issues. i ran over a dead deer one morning and for a while after that i had a horrible rattling noise from under the car. found an exhaust shield loose, removed it, problem solved.

good luck with getting this problem fixed everyone!

[TO107]

Finally an update:

Took the car to our dealer on Wednesday Afternoon. Got a rental car...thanks John!

Got the car back Friday Afternoon. They replaced the complete top of the dash, the radio surround, the airbag and the silver accent strip on the dash. No rattle on the way home but that wasn't a surprise because it was warm.

I waited for a colder day before posting here so I could see if it really was fixed. I got colder yesterday evening so we went for a drive. The outcome, it's quieter but it's still not fixed. That's right, after replacing all those parts it still rattles.

I couldn't ask more from my dealer, Tri-Cities Nissan. They've been great and done everything they could to stop this rattle. My wife is truly irritated with the whole process because she has gone so many days without her new car. She asked me to just let it be for now and I am. Warm weather will be here soon and this problem will go away until Fall. When it returns I will try the foam repair myself or maybe, just maybe, Nissan will find a solution.

In conclusion, nothing but thanks and kudos to my dealer you've really tried to fix this problem. To Nissan, the Versa is a great car with an irritating problem. Many, many people have this rattle and someday soon they'll want to buy another new car. Which brand will they buy, think about it.

[matt_a]

TO107, without going back to read every post in this thread again (I'm lazy), did you ever try putting a small piece of foam between the dash and the windshield glass in the center? That's what I did and it worked beautifully. It has totally eliminated a rattle that was so bad I hated to drive the car. Our rattle is gone now.

I'm not surprised to hear you say that after replacing all of those parts the rattle is still there. I don't think it a defective part. I think it's a design issue. They can build Versas all day long and if they don't change that design, most of them are going to rattle.

[boqibama]

Hi, TO, you can ask your dealer to put sufficient foams under top dash panel, that's how my dealer did. It does fix 90% of the rattles but a small one still existing at the passenger corner. By the way, Matt, how's your passenger side rattle? you figure it out?

[matt_a]

...By the way, Matt, how's your passenger side rattle? you figure it out?

We never really had a "rattle" from the passenger side. It's more of a creaking and popping sound that would come from around the A/C vent. It hasn't done it in a very long time. The rattle in the center of the dash was pretty constant until I fixed it.

[boqibama]

Lucky for you, I will take the glove box off and try to put foams there.

[TO107]

TO107, without going back to read every post in this thread again (I'm lazy), did you ever try putting a small piece of foam between the dash and the windshield glass in the center? That's what I did and it worked beautifully. It has totally eliminated a rattle that was so bad I hated to drive the car. Our rattle is gone now.

I'm not surprised to hear you say that after replacing all of those parts the rattle is still there. I don't think it a defective part. I think it's a design issue. They can build Versas all day long and if they don't change that design, most of them are going to rattle.

No I haven't done the foam fix but I will. I also believe it's a design issue. I was trying to give Nissan a chance to resolve this issue and learn how to stop it for everyone, i.e. non-forum members, but obviously they haven't. I received a call today from Kristy at Nissan and I told her the same thing I posted on here. She was very nice and understanding but that doesn't override the fact that the Versa has a big rattling problem they should resolve.
Modified by TO107 at 9:40 AM 3/24/2008

[revversa]

Thanks for the update. I was at the dealer 7:30 this morning and had a mechanic join me for a drive and he heard the dash rattle. As noted by Matt A it is located in the middle of the dash where the dash meets the windshield. The dealership wants to replace that part of the dash hoping to solve the problem I suggested foam but they think a new part would help. I think not. I haven't tried the foam yet only a business card folded in half twice seems to help a bit. I am waiting on the dealer before I go the foam route. Btw in the afternoon the rattle was gone as the sun warmed up the car. I agree with Matt A the rattle at times is so bad I can't stand to drive the car.

[achr]

EVERYBODY "talks" quality but few manufacturers actually listen to their customers!

I hate to say it, but those manufacturers who IGNORE the Internet Community Forums for their products are just plain STUPID. Nissan is not alone in this. The first place a rash of problems or potential problems will show up is on the net. Their own research shows them that MOST people check out potential purchases, (especially for something as expensive as a car) on the Net before making their purchase decision. Opinions expressed here can help make or break a deal.

Think about it. The manufacturer probably tests a few vehicles for perhaps a couple million total miles. Now they've got thousands of vehicles out there with millions of accumulated miles in ALL kinds of weather. How much does it cost to employ a person whose job is to search forums for potential problems with their product and then work behind the scenes to remedy them. It's got to be a hell of a lot cheaper than having area reps run all over the country to various dealers so they can say, yep, we've got a problem. I just can't buy the excuses on here that they're NOT aware of this dash rattle problem. Any attempted repair is under warranty and those dealer invoices for labour hours and warranty parts have to show up somewhere in the system.

The NISSAN Versa is a potentially GREAT automobile which is marred by a couple of simple design issues. Those small issues will prompt me to take a serious look at alternatives when my lease expires next year. Were they not there, I'd probably buy out the lease as the basic design of the Versa and it's many strong points suit me to a T.

Can it be so simple as an "annoying little rattle/buzz/squeak" breaking a deal? Come on Nissan. Listen up!!!! This ain't the 70's no more. Get with the program and fix this design flaw in the production process.

[bikeman]

Get with the program and fix this design flaw in the production process.

If it were a design flaw, wouldn't we all be experiencing it? It would be interesting to know how many owners have reported a problem to Nissan.

David

[TO107]

If it were a design flaw, wouldn't we all be experiencing it? It would be interesting to know how many owners have reported a problem to Nissan.

David

I would consider it a design flaw when it happens in a large number of vehicles as in this situation. A smaller number could be considered an assembly error. That's my opinion anyway.

Although the Nissan customer service reps claim to have no access to the internet my dealer does and they have read all of the dash rattle threads so Nissan knows this thread is here and they know this is a major problem. One of my dealer's service advisors told me he found a repair that Nissan was not aware of on this forum which I thought was pretty cool.

It looks to me like Nissan should have someone scanning this and other forums looking for potential problems and repair ideas. Apparently ignoring the collective knowledge of thousands of people from around the world is OK with them.

Shift_ :

[jackson8]

I called the 800 number and spoke to a Ms. Clueless. However, she recorded my dash rattle complaint. She further stated that the only entities that have access to technical service bulletins are dealers and qualifying repair shops. Finally, she said that the dealer must first diagnose the problem and if the customer is not satisfied with the results, contact the regional rep.

I then called my the dealer service department. They too were equally clueless. "No one else has complained of the problem?". I have an appointment scheduled the end of April. I'll report back. By the way, I don't know how to post, only reply. Can you tell me how to post?

Thanks.

[Great White Versa]

By the way, I don't know how to post, only reply. Can you tell me how to post?

Thanks.

[TO107]

I called the 800 number and spoke to a Ms. Clueless. However, she recorded my dash rattle complaint. She further stated that the only entities that have access to technical service bulletins are dealers and qualifying repair shops. Finally, she said that the dealer must first diagnose the problem and if the customer is not satisfied with the results, contact the regional rep.

I then called my the dealer service department. They too were equally clueless. "No one else has complained of the problem?". I have an appointment scheduled the end of April. I'll report back. By the way, I don't know how to post, only reply. Can you tell me how to post?

Thanks.

They also told me that nobody had complained of a Versa dash rattle. My regional rep also told me everyone that has the rattle should call. There was never anything said about going to a dealer first but obviously your dealer should be in the loop about what's going on and given the chance to repair the problem first.

Does anyone with the Tiida have the dash rattle?

[revversa]

[QUOTE=TO107]

They also told me that nobody had complained of a Versa dash rattle. My regional rep also told me everyone that has the rattle should call. There was never anything said about going to a dealer first but obviously your dealer should be in the loop about what's going on and given the chance to repair the problem first.

I picked the car up from the dealer. It was in for the dash rattle. When I picked it up I spoke directly to the mechanic. He said he put a piece of foam under the part of the dash that meets the windshield, I asked if he had called Nissan tech support. He said he did and that the foam was their recommendation. I asked him if they had any other reports. He told me when he called they said they wanted to search the data base to see if there was any documentation on a dash rattle in the Versa. Guess what? You guessed it, they had no other reports in their database on this problem! So far rattle gone. However the real test is in the cold weather as many of us have found out. Tomorrow morning should give me a better idea.
Modified by revversa at 1:37 PM 3/27/2008

[TO107]

...He told me when he called they said they wanted to search the data base to see if there was any documentation on a dash rattle in the Versa. Guess what? You guessed it, they had no other reports in their database on this problem!...Modified by revversa at 1:37 PM 3/27/2008

I think we may have found the problem, their database apparently doesn't see the issue. All these dash rattles must be a figment of our imagination cause if it's not in the database it doesn't exist.

I'll have to try the "it doesn't exist in our database" response at my job. It seems to work well.

[boqibama]

TO107, haven't seen you a while, the rattles are gone?

[cowboy57]

bought my versa in feb noticed a little rattle but didtnt think much of it . other night driveing home from work noticed rattle was alot worse . i will make my call to good ol nissan. this is my 3rd responce to this form a little new to this site.08 s meg gray spoilerdid fog lightsint. lightingup coming is tinting31mpg at last fill 4500

[TO107]

TO107, haven't seen you a while, the rattles are gone?

I'm still around and so is the rattle. It's not as loud but it's still there and it does it when you use the A/C now. My wife says leave it be, she's sick of going without her new car.

[ZuZ]

can anyone plz post a pic of where to put the foam at the center of the dash!?

[matt_a]

can anyone plz post a pic of where to put the foam at the center of the dash!?

I will try to remember to post a picture for you later (I'm at work now and it's my wife's car), but I can easily describe the location. I put the foam right in the very center of the dash, directly in line with the stereo, but all the way back where the dash and the windshield meet. That's what was making the rattle...the dash was vibrating against the windshield glass right at that spot. I used a 1" cube of open-cell foam which compresses easily and I simply shoved it in with a flat head screwdriver. I just pushed it down far enough to where you can't see the foam. Our rattle is totally gone now. Good luck. I hope it works as well for you as it did for me.

[ZuZ]

thanx man, will try it asap.. hopefully u will post me a pic

[DejaWiz]

Called the number about 5 mins ago and logged a case. Going to call the dealership here in a bit to schedule an appt.

Don't mess around with this people - call it in!

[TO107]

Called the number about 5 mins ago and logged a case. Going to call the dealership here in a bit to schedule an appt.

Don't mess around with this people - call it in!

Thanks DejaWiz. Just want to say something to the folks at Nissan that I know have seen this thread. When someone Googles "versa dash rattle" this is the first link that comes up and this thread has been viewed 2550 times at the time of this post. FIX IT!

[rdsworks]

Well, After a week with my my stereo, I've seemed to vibrate the rattle

I went to my local part source and got some foam tape and removed the top console and added the tape anywhere there was a gap. that fixed that problem, now I'm faced with a bigger task.

My hatch started to rattle something fearce... gotta look into removing that panel and doing the same thing. (The one below the rear window)

[newbie]

I joined this forum after doing a google search and reading this forum. I simply want to be added to the count. I have already mentioned my dash rattle to the sales person that worked with me when i purchased my Versa three weeks ago. I have also noticed in both the front door panels a sound that is metallic and intermittent. I will also call Nissan to voice my concern. Thanks for starting this thread.

2008 Versa SL Hatchback