CUSTOMER SERVICE NUMBER WHERE SOMEONE ANSWERS???

General discussion area for the L33-chassis Altima.
BNB1023
Posts: 2
Joined: Mon Aug 27, 2018 3:14 pm
Car: 2015 NISSAN ALTIMA

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I HAVE PLACED OVER 25 CALLS TO MY SUPPOSEDLY AREA SERVICE REP (SOUTHERN FLORIDA) ABOUT MY NON-ATTACHED A-PILLAR, THAT IS CAUSING LEAKS IN THE RIGHT FLOORBOARDS, AND A POTENTIAL SAFETY ISSUE. MY LOCAL NISSAN DEALER WOULD LIKE TO SEND THE CAR OUT FOR REPAIR, BUT SAID THEY HAVE NOT RECEIVED ANY FEEDBACK YET FROM THE REP. MY 25 CALLS HAVE GONE UNANSWERED. WHILE I AM OVER THE 36k MILES WARRANTY, THE DEALER FEELS IT SHOULD BE COVERED AS IT WAS NEVER WELDED AT THE FACTORY.

DOES ANYONE HAVE A WORKING NUMBER OR EMAIL FOR CUSTOMER SERVICE AT A HIGHER LEVEL THAN AN AREA SERVICE REP?


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Rogue One
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Joined: Tue Jun 14, 2011 10:15 pm
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Location: Florida, USA

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Just a friendly note, typing in all CAPS is the equivalent of shouting. We get that you're upset but using all caps is unnecessarily rude.

What number(s) have you called? Nissan complaints contacts:
Customer Care (800) NISSAN-1 (or 800-647-7261)
Email Customer Care: [email protected]
Customer Care Contact Form
Nissan USA Corporate offices phone number: (615) 725-1000
Nissan USA Corporate offices phone number #2: (214) 596-4000


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