Attn: Carl H

[thes13project]

Well I sent Carl an email thursday night asking what the deal was with this non working tracking number. Needless to say he hasn't replied. I filed a paypal claim over the weekend because Ive grown tired of this drama. I figured maybe just maybe I could get an answer to a simple and polite email but I guess Carl is busier then the president of the United States and cannot return emails or post on here.

Carl, you have several people who vouch for your work and services, however how can you see this as being good business??? In this email below you told me you were trying to get the harness shipped out on October 1st

Re: thes13project harness Thursday, October 1, 2009 2:36 AMFrom:

"Carl Hernandez" <[email protected]>

To:"Seth Patton" <[email protected]>

Seth,I'll get it out asap, hopefully class wont run till late in the afternoon like it tends to...ugh.I'll keep you updated with a tracking when it goes out.Cheers,Carl Hernandez

BlackBox Tuning - Your source for wire harness conversions and ECU tuning for Nissan cars

So your telling me that you cant get a harness shipped out in 26 days? Do you see how Im starting to believe everything your telling me is just another lie to buy more time to stall??? Give me some proof, show me something. If it was mailed the first time improperly there will be a return to sender stamp on the package or wrong address tag.

Re: thes13project harness Tuesday, October 6, 2009 1:36 PMFrom:

"Carl Hernandez" <[email protected]>

To:"Seth Patton" <[email protected]>

Seth,Should see it by the weekend at the latest, I'll dig out the tracking slip from my car after classes today...past week has been nothing but a whirl wind of everything.Cheers,Carl Hernandez

Just so everyone knows im telling the truth this is the first time you were suppose to ship it out. I never got a tracking number from you or heard back from you until I posted on the forum.

Then came the last email I received from you was giving me the tracking number from the second time it was shipped out. Which is still a non valid tracking number. It took 3 days for it to arrive at your door when I shipped it, so its had more then enough time to get here or a tracking number to become at least active.

USPS tracking conformation numbers doesn't mean the package is shipped out, I have a drawer full of them since I do a lot of ebay sales. You can simply order them from USPS and makes it easier and quicker when you take the package to USPS ready to ship with everything filled out.

The only way I can get in contact with you is by email or by this thread here. Which takes days usually to respond. I offer my customers my telephone number that way if they have any questions they can contact me. It gives the buyer a little benefit of knowing they can contact the person they're dealing with.

Ive lost over 3 months now, cant you see how frustrating this s*** is to me. I couldve done the depin myself but wanted someones who has done them and had a great review to save me the time. All this has done has cost me time and more time. I understand people will vouch for your services, but how many people have had to wait 3 months when they were told a harness should be done by August 29th without any issues. Then play cat and mouse games trying to figure out whats going on.

Ive done everything youve ever asked of me and then some. The harness was shipped to you a few days after we talked with the follow up email you asked for. I was always super patient and pleasant in my emails asking what was going on. I paid for the harness the minute you told me a price for what you had done and simply asked for the tracking number.

I honestly feel at this time to make things right this harness should be free for all of the bulls*** Ive had to put up with. Make this right Carl, you gotta see how this isnt acceptable as a business deal.

[maryjane]

ive lost all hope in this............

so far 2 nico members have had a bad exp w carl, seth has been waiting for 26 days for shipping of a harness and my ecu after 3 months of waiting will not run my car....

can a mod do SOMETHING ABOUT THIS!!!!!!!!!!!!!!!!!!!!!!!!! isnt carl a mod and a sponsor of nico on the rb forums?!?!?!?!?

this is making nico look bad in its self!!!!!!!!!!!!!

[thes13project]

Carl emailed me last night, tracking number is now live and compensated me for all of the headaches.

[thes13project]

Harness arrived today, repair work was completed as promised. Sent Carl an email to let him know I got it and how we could work out the compensation.

[maryjane]

thats good news, my car is still not running................... whats the deal carl....

[maryjane]

ok so, nico has carl as a sponsor, my ECU is fuc%ed, im close friends w the gtr tech at the nissan of gainesville dealership, ive has 3 different ase techs over to double/triple check my maf wiring for the twin z32 mafs on my r32 gtr harness that carl h was supposed to tune my ecu for.

honestly i had 100% positive aspects of you tuning my r32 gtr ecu, the car is running like crap after 3 months of waiting, id really lik emy 180.00 back... i havent heard back from you for three days, idk what to do,please give me my 180.00 usd back on top of what its gonna cost me to buy another r32 gtr ecu..............................!!!!!!!!!!!!!!!!

im waiting on your return email!>!>!>!>!

[Carl H]

Tom,Get ready to put your money where your mouth is...I have tried several times now and no response.We'll start with emails and go from there.

Here's the first email I recieved from him when the issue arose:

Tom (Oct 15th):hey carl, finally got some time to get into the shop and work on my car for once. plugged in the ecu u sent me and soldered in the z32 leads and it runs like total crap, checked the voltage to the mafs, the 12v in is gettin 12v, both the grounds are hooked up in the center 2 sockets, and the sig is on the other side of the clip, ne idea why this would be running like this? thanks

Me (Oct 16th):Tom,What is the wideband reading...also do note that depending on what z maf plug you have the colours may be reversed from what is on the 26 harness especially if you have an r32 harness.If you can take a pic of the connections you've made I can help diagnose the problem.Cheers,Carl Hernandez

BlackBox Tuning - Your source for wire harness conversions and ECU tuning for Nissan cars

Tom's response (Oct 16th):so whatd the wiring be going in to the maf clip, abcdef looking in to the back? the 2 middle ones are the 12v ground the next in the sensor ground, then be are 12v in and sensor return voltage

My response (Oct 16th):Tom,What colour wires do you have on your 26 harness as well as the z maf plugs regarding the sheilded wires?

Cheers,Carl Hernandez

BlackBox Tuning - Your source for wire harness conversions and ECU tuning for Nissan cars

Tom's response (Oct 17th):when i had the harness modded for the s13 top hat did the conv on the bare harness, ran fine untill i installed the new maf clips, the stock wires are not the factory colors

My response (Oct 18th):Tom,Not good unfortunately...do you know which ones are signal and ground for sure?the order with the maf plug facing up should be as follows sheilded signal - chassis ground - sheilded ground - power.what are the afrs?

Cheers,Carl Hernandez

BlackBox Tuning - Your source for wire harness conversions and ECU tuning for Nissan cars

No response from tom for over two weeks when I recieve this email...

Tom's response (Oct 29th):carl h,

ive swapped different mafs in to make sure my mafs are good. car will not rev above 1900-2200 range w/o running pig rich. do you think the ecu did not accept your tune or socket??

thanks, tom

My response (Oct 29th):Tom,Is the ecu light blinking on the ecu?If so then there is possibly a problem with either a) the program, b) the program for the ecu (wrong ecu program), or c) a bad ecu.I loaded a program for an r32 ecu, do you know if the ecu you have is indeed an r32 ecu?The r33 ecus are interchangable with the r32 engine but have a different rom associated with it.What kind of afrs are you seeing?Cheers,Carl Hernandez

BlackBox Tuning - Your source for wire harness conversions and ECU tuning for Nissan cars

Tom's response (Oct 30th):the aem i have dosent go above a 10.0 its puffing out black smoke. how would i be able to tell if i have a r32/33 ecu? the motor set is out of a r32 clip.. unless they swapped the ecu out. did you remove the ecu sticker that has the ecu code on it when you did the rom?

ECU arrived with no sticker indicating what ecu it was, only reason I knew it was an rb26 variant was by the different knock daughterboard (rb20 uses a different knock daughterboard).

I then recieve this email a bit late in the evening from tom regarding his car.

Tom (Oct 30th):the ecu is throwing code 55 which means everything ok, i have 12v at wire e, the 2 center wires are the 2 grounds and wire b is the signal out of the maf. ne more advise??

should i just send the ecu back to you for you to re-check it out?

My response (Oct 31st):Tom,If your wiring is correct then it is possibly an issue with the rom tune, which as I had stated before you sent the ecu to me could possibly be an issue and require further reflashes to correct.You can return the ecu to me and I can refit it with an updated rom, but this is at your choice.Cheers,Carl Hernandez

BlackBox Tuning - Your source for wire harness conversions and ECU tuning for Nissan cars

Tom knew that the ecu would possibly require reflashes after the intial flash to correct any issues and bring the tune up to snuff...I have done countless ecu flashes this way and have not had any complaints to date.In fact I believe one of our older posters Bluerbs14 made around 320whp using one of my tunes, and he had some small issues which were corrected and got him back on track.I support any and all work I do but if response via email is not completed there is NO WAY I can complete the work.

I DO NOT APPRECIATE THE SLANDER nor do I perpetuate it...Email me back and it will be resolved but making threats against me as a person will do nothing for you.

[maryjane]

ok my money where my mouth is, ive waited 3 months for a ecu that will not run my car...... thats 180.00 out of my pocket, waited for 3 months and then my the tune for my car dosent work/ match my set up...

put the money where its supposed to be, my paypal account, ill send the ecu back and you can send me a stock one...... idk what to do now, i had faith in this ecu being the correct tune and being able to drive my car again after a 3 month down time...

i waited patiently because i heard allot of good things about your work, im just frustrated now.. it took me 2 weeks to respond because i work.. i come home and im tired. i go to sleep and wake up the next morning to do the same thing.. you couldnt send my ecu out and seths harness out because you didnt want to WALK ACROSS YOUR CAMPUS TO SHIP OUT PAYING CUSTOMERS ECU (MINE) AND A CUSTOMERS HARNESS (SETHS).

ive tried taking my time and being patient for this ecu to be done, you offer a service to nico members.. when i work on a customers car its done the same day or next day with no problems. i offer my service and complete it, i dont wait 3 MONTHS to finish a job....... i think that says allot.

money is where my mouth is............

[maryjane]

ok my money where my mouth is, ive waited 3 months for a ecu that will not run my car...... thats 180.00 out of my pocket, waited for 3 months and then my the tune for my car dosent work/ match my set up...

put the money where its supposed to be, my paypal account, ill send the ecu back and you can send me a stock one...... idk what to do now, i had faith in this ecu being the correct tune and being able to drive my car again after a 3 month down time...

i waited patiently because i heard allot of good things about your work, im just frustrated now.. it took me 2 weeks to respond because i work.. i come home and im tired. i go to sleep and wake up the next morning to do the same thing.. you couldnt send my ecu out and seths harness out because you didnt want to WALK ACROSS YOUR CAMPUS TO SHIP OUT PAYING CUSTOMERS ECU (MINE) AND A CUSTOMERS HARNESS (SETHS).

ive tried taking my time and being patient for this ecu to be done, you offer a service to nico members.. when i work on a customers car its done the same day or next day with no problems. i offer my service and complete it, i dont wait 3 MONTHS to finish a job....... i think that says allot.

money is where my mouth is............

[southernsteel]

Got my harness in the mail. Carl tagged everything I asked him to and completed the harness as requested. Shipped via UPS by my request.

[Carl H]

If you would like me to correct it I will correct it, I will even return it to stock if you like.However, I'm done with the yelling and screaming, if you cant address the situation without raising your voice or making threats then how can you expect anyone to help you.I have responsed to your emails in a rather professional manner and yet you still choose to act this way.

As far as seth's harness goes it has been rectified and he has recieved it as per stated so it is no longer in context.

If you want to handle this like grown men then lets do as such; if you perfer to act like a little boy then this is no longer my argument.I have responsed to your current email with information regarding on where to ship the ecu and other diagnostic steps to take with it.

[maryjane]

yes i would like to correct his problem.. as you said i took 2 weeks to respond to you, and you took 3 months to respond to me.. im sorry i work 70 hours a week at a dealership, im to tired to argue with you about anything.. all i want is for my car to run, i work hard for my money and i would like the 180.00 i spent with you to be worth it, whats your address again so i can get my ecu back to you so my car will run again......

ive never threatened you or called you out. im just upset i waited a 1/4 of a year to get back a ecu that dosent allow my car to run, idk how you wouldnt be upset about the same thing................

[maryjane]

carl can you send me your address so i can ship this ecu back to you so you can take a look at it.... thnk

[kickertu]

Sounds like you hooked your maf up wrong and fried your own ecu.carl asked you many times what your wire colors were. you never answered him per the emails above. also you never answered what your air fuel was. kind of hard for him to tune when he has no idea what to tune for. i have been dealing with carl for about 3-4 weeks on my ecu. only reason it has taken this long is because the ecu was already chipped and had some weird a** discontinued chip in it. every time i have asked carl a question on aim, he has responded. EVERY time. im not trying to be an a** here, but if he sends you a message and it takes time for you to respond, i wouldnt be upset about that. i understand working alot, but it takes what, 30 seconds to check an email?

If your ecu truely is fried, then im sorry to hear that, and if you do feel you are getting ripped off in the end im sorry for that too, but to only be ripped off for $180. is better than a lot of other people who get into similar situations.

in the end, if i were carl, i would retune the ecu back to whever spec you wanted. it wasnt his fault the ecu is shot. his process is pretty simple and straight forward, and from what i understand has no influence on the ecu frying.

again, not trying to be an a**, just stating my opinion after reading the above.

[monkeyballs]

im sorry but i wired the mafs in correctly, i tested the maf clips before i tried starting the car. so no i didnt fry the ecu. like the mods said dont post in here unless you have buisness with carl h.....

[kickertu]

if you would read my post, i do in FACT have business with him. he is tuning my ecu.. thanks.

[monkeyballs]

nice, hes been in contact with me about my ecu. sorry for the mis comm.

the maf wires are wired in correctly tho....

[kickertu]

if you would read my post, i do in FACT have business with him. he is tuning my ecu.. thanks.

Maybe i spoke too soon.

I paid carl to have my ecu tuned back on october 26th. i STILL dont have a running car because his tune didnt work. he said the rom flash must have been bad, as the car just runs at a constant 9:1 AF ratio. I have emailed Carl a few times, and had no respose. i have also sent him MANY AOL messenger messages, and still no response. I understand its the hollidays, but here we are 3 MONTHS after i paid you, and i still dont have a running car. the car is just sitting in the garage rotting and waiting.

anyone have any thoughts? i think i might send the ecu to enthalpy. i will get charged more, but atleast i know i will get my s*** back and it will run!

[yotik]

Carl H did my wiring harness for my rb swap= works perfect, in fact its my daily driver for now...

so im back again for more services!

Carl when you get a chance Im ready to send you an ecu for a mild tune. I sent you an email just waiting to hear back. I know the holidays have everyone preoccupied. anyways im at....

yotikent (at) hotmail (dot) com

[bRadical]

thanks For the help carl! gotta get up with ya this week give you that ecu + mounts and get that fan from ya... so thanks again for the harness and the dust shield s*** hahaha...

[kickertu]

got the tune from Carl today. put it in, and the car actually runs and drives!

thanks for getting it handled.

[speedeast]

Reason #94357538 I do things myself.

[putang29]

I know this thread is old, but Im having the same issues with time and contact. Ive been waiting about 1 1/2 months so far on something that was supposed to take "1 week" to do...I call constantly, leave messages, text, and email you Carl. WTF?? I have people in the same city as you that can pick it up from you and send it to me!!!! Your holding me up on 2 different projects for this man WTF?!?!

[rolyaT]

Reviving a old a** thread.... wish I would have seen this post before dealing with this clown. He has gave me every single excuse possible and I've been waiting 2 months if not more for my s***...DO NOT DEAL WITH THIS GUY... you can learn wiring before this guy will get your s*** done. Do not trust Carl Hernandez of black box tuning as he is a crook.... Ill be seeing you soon Carl if u don't get me my s***.

[noodl35]

You'll get your harness. Carl can take a while sometimes but he does quality work. I've had his harness for a few years now and the rb26 is running fine.

[Datsuns30]

I don't want to say anything negative about Carl because I think he is an honest person who does good work. But I currently am having the same issues as some of the others in this thread. I had carl tune a Z32 ecu for my RB swapped S30.... He told me he had shipped my ecu and would have a tracking number for me in the morning.... so at this point its been 10 days since that email and no tracking number, no ecu, no responses to texts, calls, emails etc. I have paid him in full for my ecu and I just want to know when i'll have it! If your busy and haven't been able to ship it just tell me I dont care, I understand how it works, I just want an answer.

[Eikon]

Carl H is no crook! I'll have words with anyone who says he is. I know him personally and he's a good guy.

Now.. having said that.. He needs to do a better job setting expectations and communicating with his customers. But he will not steal from anyone and the work he does is top notch. Just be patient and you'll get your stuff.