Service Rant........ I AM UPSET!!

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jdshift
Posts: 5980
Joined: Wed Sep 06, 2006 4:06 pm
Car: 2019 Nissan Altima
2015 Nissan Altima 3.5
2014 Infiniti QX70 S 5.0

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Unbelievable.......... my A/C has been an on going issue for the past month to no success on Nissan's part. I went in about a month ago to get my car serviced under my gold protection warranty, took the service tech's 2 hours to figure out they don't have the part!! They only had the A/C part for the 2.5 Altimas......I can't figure out why they did'nt have any for a 3.5?

A week passed as they were suppose to call me and let me know of the status of the situation.........I had to call them a week later!! They explain they recieved the part but it was the incorrect pipe for it did'nt have the proper port.......WTF!!?? Why was only one ordered at the time? More waiting......

Another week went past as I waited very kindly during our warmer weather season, then I decided to call a week later to find out an update to my situation, right now I have called the service department to no answer for 25 minutes....GTFO!!

I know they were open at some point when I called for I called the sales department to get transferred to the service deparment....... I AM UPSET!!


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Murdered_T
Posts: 5169
Joined: Fri Mar 14, 2008 7:27 am
Car: 1979 Datsun 280ZX byach

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which nissan are you taking it to , I work at Nissan 104th, if you wanna take it here Ill make sure shyte is straight man, sorry to hear they are giving it to you ill tell you how it really happend comming from firsthand.

Said part was never ordered.Lied and said they would order itStill never ordered itProbably just forgot about you.

If you want ill straighten shyte out for you.

User avatar
jdshift
Posts: 5980
Joined: Wed Sep 06, 2006 4:06 pm
Car: 2019 Nissan Altima
2015 Nissan Altima 3.5
2014 Infiniti QX70 S 5.0

Post

Thanks for the offer dude, I going to give em' one last chance to make a bad situation right.........if not then there's one more Nissan service deparment here in the city. I will keep 104th on my mind man, thanks

User avatar
jdshift
Posts: 5980
Joined: Wed Sep 06, 2006 4:06 pm
Car: 2019 Nissan Altima
2015 Nissan Altima 3.5
2014 Infiniti QX70 S 5.0

Post

A/C got resolved so I am happy.

User avatar
Murdered_T
Posts: 5169
Joined: Fri Mar 14, 2008 7:27 am
Car: 1979 Datsun 280ZX byach

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good deal man


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