Tampa G35 Sedan 6MT wrote:Yea got my G35 back last week... I hate INFINITI OF TAMPA. DON"T BY A CAR FROM THEM OR GET IT SERVICED THERE!
First of all they Never called me when my car was Done. I waited like a week and then i called about the car. No one could give me an answer about the car and everyone had a different answer.
I live like 50 miles from the infiniti dealer so i didn't want to drive to Infiniti of Tampa if i didn't have to and look for my car to get the answer. I shouldn't have to do that. So the guy i spoke with in service said that I would get a call when the car is done. I said ok...
I called on the day after christmas to check on the car... It has now been 2 weeks and a few days that they have my car. I remembered that my power outlet in the dash stoped working so i asked them to fix it and if the car was done with the transmission work.
The guy said yea we finished it like a week ago! and that they called me.
I told the guy, I never got a call because i live by my phone and I never got any call from the Dealership about my car being ready.
He said to me. "well sometimes the technology doesn't work properly and we miss calls"
Then he said well you have 24 hrs after we call you to bring back the loaner car.
Im like ok so i will bring it right in. Then he tells me that they called 10 days ago and that i owe them 45 bux a day plus tax for keeping the loaner. for a total of $481.00
I was like F*** you! I am not paying anything. I told them that i was coming to the dealership to pick up my car!
When i get there I had a fit. I asked for the service manager. He told me there was nothing he could do about the charge that it had to be paid in full or i wouldn't get my car back.
I beat him down to 300 bux on the deal. I went and paid for it. No sweat off my back... I will be seeing Infiniti of Tampa in Small Claims Court with my Phone Record... I have detailed Billing. If they called i will see the number on the bill! If it isn't there i Will get my money back!
After all this i get out to my car and it looks like they drove it across the desert and parked it in the rain forest. It had twigs, leaves, mud and bird S*** on it.
I walked back inside and lost my mind. I am normally a Professional Guy but after the 300 bux i was fit to be tied.
I said to the guy. "This is F***ing BULL S***. 300 Dollars later and I get my car back and it looks like you parked it in a forest. There is bird S*** all over it and leafs in all the cracks and Hard water marks on the paint! YOU TAKE YOUR MONKEY *** OUT THERE AND F***ing GET MY CAR CLEANED YA PRICK, AND IF IT DON'T COME BACK PERFECT I WILL MAKE SURE YOU DON'T SELL A F ***ing INFINIT FOR THE REST OF THE YEAR. THAT ISN'T A THREAT ITS A F***ing PROMUS.
The guy was like "let me get that cleaned sir" (I was thinking "yes sir... Im a F***ing Dumb A**")
I got yelled at by a woman that was walking by that worked at INFINIT of Tampa. So i told her i am sorry just a little pissed right now! and asked her for a Beer so she was cool!
Then the car comes back........
I walk out and do an inspection of the car. It got over spraied red paint on the back of the car... Like a fine mist. I knew it wasn't there before because i had just Clay Bared the G before i took it into have the transmission Fixed.
At this point I just started because this was like a F***ing Joke!
I made them take my car back to detail and Clay Bar the whole Car.
Luckly when it came back the guy in detail did a good job on the car.
So i leave thinking this can't get any worse!
The clutch is so nice, becasue it is new! lol
Well i have to drive on the Interstate to get home... so using 5th and 6th gears is important. Well Now for the next problem. When shifting from 4th to 5th the shifter gets cought in the Reverse Gate. Never did this before.
And it pisses me off about this because it is a habbit to just lean it all the way to the right and up when going to 5th gear. It is like if i could put it in Reverse with out pushing the shifter down to open the reverse gate.
Does anyone have this problem with a 6mt or can you just shift into the far right and up with out it getting cought on the R gate when going to 5th Gear.??????
I didn't take the car back becasue i didn't want to deal with infiniti of tampa. I am going to take it to Lokey Infiniti... In Clearwater FLA.
I will keep you guys posted on the progress on this mission...
So Jeff does that answer your question?
DJ
Modified by Tampa G35 Sedan 6MT at 2:42 AM 1/2/2008
WOW! I just got pissed off for the first time in the new year reading this post
Take you vehicle back to that dealer and make an appointment to speak to the owner, CEO or whoever is at the top. Dress neatly & start out speaking softly, calmly but firmly with all your facts.I'm assuming you paid the improper loaner charge by credit card. Contact the credit card company & tell them of this unauthorized charge. You will have to put your dispute in writing. Ask the dealer for the "Call Detail Report" from their phone system. This will show the extension that made the call, the number dialed, the date and time as well as the outgoing trunk line that carried the call. If they can't produce it that is tought S#@tYou need to include this info to the credit card company as they will conduct an investigation & if the dealer can't prove they called you the credit card company will issue a charge back & you'll get your refund.Probably a letter to Infiniti headquarters if all does not end well for you may help?
Good Luck
Telcoman