i got screwed and need some advice!

[Nismochick240]

okay so here's the story from the begining...

Last wednesday, I was rolling around town on my spare tire. Some guy stopped kind of fast in front of me, so i swirved to the right and went down a 2inch pothole. My spare tire rim bent and and it bent one of my hub studs (some people might have seen where i posted about how to install hub studs) Anyways, so I decide to buy new tires and 2 new studs (one was striped trying to take the tire off to put a used one on w/ original rim) So i bought the tires and the studs from my work (d!ck Smith Mitsubishi dealer) One of the service guys offered to fix it for like 10 bucks. So I decided, since I probablly wasn't strong enough to know the studs through, why not let him do it?

Ok so during the process of the hub stud instalation, he breaks one (down to three) Now he puts the tires on. Okay, so everything is fine. Puts the tire on and BAM the other new stud knocks back through the hub! (down to two) CRAP! So i was gonna roll on 2 until the next day until I could order 2 more NEW studs. Now, all four tires installed.

"dooo ddiii dooo" I drove a MILE down the road and I hear some weird noise and I smell burnt tire! ***WHAT THE FREAK!!*** So, I drive back to find out they order the wrong tire size and BAM AGAIN I'm screwed! The front tires scrub the strut! (The tires are FINE just the wrong size for my car) So we decided to take the new front tires off and put the old back on JUST to get me home. Then, when I thought everything was ok, he break ANOTHER STUD! In HALF!!!! It's lodged in the my BRAND NEW LUG NUT! So, I get in touch with my dad and he comes to get me and I go home.

NEXT DAY-> get a note from service "new hub needed 70 bucks. will have to buy at least 2 new tires no return on others)

TODAY-> 70 dollar hub turns into 150 dollar hub PLUS labor to fix THEIR MISTAKE!!!

SO I'M SCREWED OUT OF MONEY 15O HUB 1.50 LUG NUT 100 TWO TIRES! I DONT KNOW WHAT TO DO!!! I HAVE SEVERAL OPTIONS

go to the top manager and b*tch and moan until they fix it for free pay the money to let them fix ittry to put the rim on 1 stud and get it towed to chris (my bf's) work so it can be fixed right (what i should have done in the first place)

i really dont care about the hub b/c they are trying to charge me regular price and i'll get it cheaper through chris. but the tires!!! i have 4 brand new tires that they wont return (b/c they've been mounted!) So what should i do? fight it? or just fix it myself and pay 200 dollars more on top of the 200 I just spent for usless tires??

I'm so angery!! I dont know what to do! Maybe someone here is a lawyer and can tell me what LEGALLY I can do! Or i'll just get some "here's how to get revenge" replys

thanks guys sorry for such a long post! i'm venting tonight!

[jdm_master_X]

i really dont know what to tell you, but the box for your ECU is decorated with random vinyl stickers. haha, i was bored.

good luck with that!

[xyster]

The tire issue seems pretty simple; they ordered the wrong size, they should exchange them, no questions asked. Unless, of course, you specifically asked for that size tire, and you were mistaken. Also, if you looked over the tires, and signed paperwork saying they were acceptable, you might be screwed too. How did you miss the fact that they put the wrong size tires on?

The hub is a little iffy...hard to say whether those studs were damaged in the initial "pothole incident", or if the service guy did it. Maybe you can convince them to replace it for just the cost of parts?

But if you fight them on the tires, I really doubt they'll be willing to compromise on the hubs.That sucks, it's a bad situation. Also, am I reading you right: Did you have this service done at the same dealership you work at? That makes it even worse...they view you as an employee instead of a customer, prolly even less likely to compromise.

I wouldn't try to tow it on one stud. Your best bet may be to fight them on returning the tires, buy a cheap hub from your boyfriend, and have them install it, so you don't have to move your car. Maybe the same mechanic that broke the studs will replace the hub out of goodwill?

[Nismochick240]

i haven't signed ANY papers what so ever. YES, it was done at the dealership that I work at. That what is pissing me off even more!

I just talked to the general manager, he said he could prob hook me up on a free hub BUT he doesn't know about the tires. He said he would have to get more information from the service manager tomorrow morning. And they are letting me borrow a car for a couple a days until it gets straightened out. 1991 DODGE SPIRIT!! woot!

gah i want my car back sooo bad!!!!

[Mr1der]

just don't lose your head over it regardless of how much it pisses you off.

and never trust Mitsu techs

unless they know how to fix valves on the late 80's early 90's 3.0

[Nismochick240]

thanks mr1der knew you would chime in with some GREAT advice!

[Mr1der]

I sense sarcasm in you.

but really, did the guy fix it on his time or their time? I'm a bit confused being as I'm lazy and only half read stuff...

[Nismochick240]

lol just a lil sarcasm! For real, he fixed it on his own time but it was on the dealership's property with the dealership's tools. So (according to the general manager) still makes them liable

[Mr1der]

that's kind of an odd situation...

what size tires are they anyway?

I assume you have stock wheels, I can't remember otherwise...

[Nismochick240]

no they're not stock wheels but they are the same size i think

225 60r 15 is what i have205 60r 15 is what i need

[Mr1der]

do'h.

did the back rub at all? or was it all of them rubbing or just on the messed up hub?

[Nismochick240]

no the back didnt rub at all... it was only the front driver side that rubs and get this... the front PASSENGER side hub is messed up... uh i'm all screwed up!!

[Jookmasta]

if the rims u have are stock sized rims with size and width and offset, u shouldnt have rubbed with those size tires btw. as for the hub, i personally think u should get it to ur b/f's place as if they screwed up once, i wouldnt trust em.

[PoorManQ45]

They're responsible for everything that they broke.

Obiviously two of the studs were damaged from the pot hole, but the one that broke when you went back is his fault because it didn't break the first time.

About the tires, did you specify the size, of did they? If you did, and they got the wrong size, it's their fault. If you specified the wrong size, it's your fault. If they picked the wrong size, it's their fault.

Question: What tires did you go with, that's a little cheap.

[Akihisa]

I bet that puts an extremely bad taste in your mouth cause it's the place you work also.

I have been a tech for a few years now and if I broke something, I fixed or bought it. They should pay for it all since they broke a NEW lug and your hub too,how?

[Kenrik]

They're responsible for everything that they broke.

Obiviously two of the studs were damaged from the pot hole, but the one that broke when you went back is his fault because it didn't break the first time.

About the tires, did you specify the size, of did they? If you did, and they got the wrong size, it's their fault. If you specified the wrong size, it's your fault. If they picked the wrong size, it's their fault.

Question: What tires did you go with, that's a little cheap.

Not really that cheap for the tires about what I would expect. I have Dunlop Sp Sport FM901 V rated tires (upto 149mph) and they cost me $90 each for 215/45/r17 it's a great tire! super soft and sticky the car handles like it's on rails..

Anyway back to the problem... 240 hubs are really easy to strip if you use aftermarket studs! it happend to me and other people on this forum you can find posts about it if you search.. Anyway Hubs are really easy to replace and Junkyards sell them for like $5-$10 don't let them try to rip you off... all you need is a 30MM socket for the front hubs on the S13.. and a torque wrench. I hamered my new studs in then welded them so they can't come out (if I break one i'll just get another hub for $5)

If the tires are the wrong size for your car and you were not the one who specificly requested the size then they have to take them back and give you the correct tires since it was an error on their part.

I hate to say it but it sounds like your getting screwed over because you're a girl.

[PoorManQ45]

Not really that cheap for the tires about what I would expect. I have Dunlop Sp Sport FM901 V rated tires (upto 149mph) and they cost me $90 each for 215/45/r17 it's a great tire! super soft and sticky the car handles like it's on rails..

I thought she said that was for all four tires. If so that equals $50 per tire.

[Fenvy]

haha this is funny, how do somone break so many studs at once?

hope it works out for you

[EZcheese15]

I would totally fight it with the dealer. It sounds to me like it's 100% their fault if you didn't sign anything.

As far as the tire sizes, as long as you didn't specify that tire size, you should be in the clear.

What I don't understand is how come the hubs are messed up? I mean, you can replace a stud without replacing a hub. What's wrong with the hubs?

On a side note, I went to change the brakes on my mom's car last week and broke off two studs because they were cross-threaded. The last time the wheels were off is when new tires were put on the car at Firestone. I told my mom what was wrong, and she called up and bitched them out, and they said "bring the car in and we'll fix it." How the hell is she supposed to drive it safely if the studs just broke off....retards. Anyway, we ended up getting new studs for it from advanced auto, and Firestone says if we bring them the receipt for the parts, they'll reimburse us....all $3 of them. Gosh I hate retard-techs. I think they all should be master certified before they are allowed to touch a car in real life.

[Kenrik]

if the studs come loose they can strip the hub (I know )

[nismofly]

5 lug for teh win

[Kenrik]

5 lug for teh win

She would have to buy new wheels and a 5 lug swap costs a lot more but yeah it is a good time to do it

[The Mic]

he fixed it on his own time but it was on the dealership's property with the dealership's tools. So (according to the general manager) still makes them liable

i haven't signed ANY papers what so ever. YES, it was done at the dealership that I work at. That what is pissing me off even more!

Sorry about your situation, but anything they're doing now to help you out is a favor. Don't expect much help and quality customer service from them without a written agreement. If anyone's liable, it's the tech who worked on your car, not the dealership.

[skydragoness]

225/60/15 !? That's a HUGE oversight on their part. We're talking a 7.5" tire on a 6" wide wheel. I'm surprised they even mounted (although you probably have something wider than the OEM 6" wheels). Hah. What retards. Where the hell did they order the studs from? Pepboys? How can a tech botch such an easy job? I'm baffled. Whatever you do, play it cool and don't piss anyone off cause then you'll be SOL. It's a good sign that they're willing to compromise/help with what they did wrong.

[sanioll]

she works there, so she has to play it nice.

Never date your coworker and never buy the services your company offers.(exceptions exist)

I say keep the tires and sell them; they are in good shape, right?

Just buy new tires from them, rest is paid for anyways. At the end you will be losing probably no more than $50. It is not worth your job or being hated by your boss.

[EZcheese15]

Sorry about your situation, but anything they're doing now to help you out is a favor. Don't expect much help and quality customer service from them without a written agreement. If anyone's liable, it's the mechanic who worked on your car, not the dealership.

That's not necessarily true. If the mechanic agreed to work on it during business hours on their property, and he is an employee of the company, then the dealer *is* liable.

[The Mic]

Well she'd have to check on her state tort laws for that. But we're not even going to get into this because she cannot afford an attorney anyway. The dealership knows this, so the balls in their court.

[Rex]

My 2 cents ...

Is this worth potentially losing your job over?

[gepeto]

You didn't check your tires BEFORE leaving ?

Now that they are used I doubt they will reimburse you..

[Kenrik]

I think it's worth fighting over who cares if you work there it was a HUGE mistake on their part.. if they put the wrong tires on then they have to take them back used or not! I would not really blame them for the hub 240 hubs are not that sturdy when I got my new wheels put on they broke a few also and I saw they were being carful.